October 28 November 19 2021 Introducing our New Logo WERE STILL EVERYTHING YOU CAN DEPEND ON AND MORE 2 Confidential and Proprietary Information Why Health Net CHOOSE UC BLUE amp GOLD FOR 2022 ID: 935540
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Slide1
2022 University of California Open Enrollment
October 28 – November 19, 2021
Slide2Introducing our New Logo
WE’RE STILL EVERYTHING YOU CAN DEPEND ON – AND MORE!
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Confidential and Proprietary Information
Slide3Why Health Net?
CHOOSE UC BLUE & GOLD FOR 2022!
Affordable premium, $0 deductible and fixed or $0 copayments
Broad choice of providers - including all UC medical centers and medical groups
Dedicated Health Benefit Navigators – personalized navigation for high-touch service
24/7 available Babylon telehealth services at $0 copayment
Proven track record – over 120,000 UC employees, retirees and their dependents already have UC Blue & Gold HMO!
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Slide4What’s Changing
Change to Generic Substitutions
Adult Immunizations are now available at most Health Net contracted pharmacies with $0 copayment
New Specialty Medication Split Fill Program
UC BLUE & GOLD BENEFITS
What’s New for 2022?
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Slide52022 Coverage Overview
Preventive Care (screenings and immunizations)
$0
Doctor
and Specialist Office Visits
(see below for behavioral health office visits)
$20 copay
Hospitalization
(medical and behavioral health)
$250 copay per admission
Outpatient Behavioral
Health/Substance Abuse Visits
Visits 1-3: $0
Visits
4+: $20 copay
24/7 Virtual Care
– Telehealth visits through Babylon (including behavioral health)
$0
Urgent Care
$20 copay
Emergency
care (medical and behavioral health)
$125 copay (waived if admitted)
X-ray and Lab Procedures$0MinuteClinic$20 copay (if preventive: $0)
Chiropractic/Acupuncture
$20 copay (24 visits combined max per calendar year)
Covered ServiceYou Pay5
Slide62022 Coverage Overview (cont.)
Maternity
Care
$0 for all services except hospital
stays for which the hospital copay applies
Outpatient Surgery
$100 copay
Ambulance
Emergency Transport (medical and behavioral health)
$0
Prescription
Drugs*
• Retail (30-day
supply)
• Mail order or walk-up services available at UC Medical Centers and CVS Pharmacies
(90-day supply)
• Specialty drugs (up to a 30-day supply)
$5
generic;
$25 brand formulary when a generic in not available;
$40 non-formulary
$10
generic;$50 brand formulary; $80 non-formulary$20Other Behavioral Health Outpatient Services• Psychological testing, outpatient electroconvulsive therapy, extended-length therapy sessions, biofeedback, Applied Behavior Analysis (ABA), methadone maintenance
• Structured/intensive outpatient program treatment• Partial hospitalized/day treatment$0; authorization requiredCovered ServiceYou Pay* Without prior authorization from Health Net, there is no coverage for brand name drugs when a generic equivalent is available. If it is medically necessary for a member to take a brand name medication when a generic equivalent is available, the copay will be covered at Tier 3 ($40 for a 30 day supply, $80 for a 90 day supply).6
Slide7Health Net & Managed Health Network (MHN)
MHN provides behavioral health (i.e., mental health and substance use disorder) benefits to UC Blue & Gold members
Behavioral health benefits are integrated with medical benefits
For standard outpatient care (i.e., therapy or medication management) no referral is needed
For certain services (e.g., psychological testing, residential treatment, intensive outpatient, Applied Behavior Analysis, etc.), authorization is required
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Confidential and Proprietary Information
Slide8Find a Behavioral Health Provider
Call MHN Customer Service
800-663-9355
Customer Service Representative will ask if you’d like help finding a provider with availability
A coordinator will make calls to providers and will contact you directly once an available provider is found
Please note: access to care standards (regulatory requirement):
MD (i.e., Psychiatrist) appointment = 15 business days
Non-MD (i.e., Therapist) appointment = 10 business days
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Confidential and Proprietary Information
Slide9Dedicated Health Benefit Navigators
PERSONALIZED NAVIGATION FOR HIGH-TOUCH SERVICE
Member
HBN
Local Knowledge
Dedicated teams based in So Cal & Nor Cal
Experience
Expertise in UC benefits, ensure a high level of support
Education & Empowerment
Motivating members to engage with their health outcomes
Holistic View of Member
Integration of medical, behavioral health and pharmacy
Member Advocate
Provides end-to-end support and service
Personalized Support
Addresses next best actions
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Slide102022 New Wellness Services
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Real Age Test (Health Assessment)
Lifestyle Management (Health Coaching)
Coach-Directed Lessons
Smoking Cessation Program
Health Challenges
Green Day Tracker
Digital Health Content
And more!
THROUGH SHARECARE
Slide11Babylon: Next Generation Telehealth
Inform
High quality info on coronavirus
and what to do about it
Consult
Virtual consultations with licensed clinicians when patients need it
Monitor
Digital in-app monitoring with
a care plan for each individual
Refer
Swift transfer to face-to-face and emergency care when it’s needed.
Decide
Support the decision to self isolate with our AI Symptom Checker –
24/7 Live Chat support with coronavirus-trained professionals.
Remote consultations with doctors and health care professionals
A fundamentally different solution, provides a full range of care and follow-up
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Slide12Chiropractic and Acupuncture Program
QUALITY, AFFORDABLE COVERAGE WITHOUT NEEDING A REFERRAL
Initial examination, subsequent office visits, re-examination
Acupuncture Care
$20 per visit, up to 24* visits per calendar year
Pain, including low back pain, post-operative pain
Musculoskeletal and related conditions
Carpal tunnel syndrome, headaches, tennis elbow
$50 annual chiro appliance allowance
$20 per visit, up to 24* visits per calendar year
Musculoskeletal and related conditions
Sprain/strain injuries to the spine and extremities
Inflammatory disorders, low pain syndromes
Chiropractic
Care
Musculoskeletal and related conditions
Inflammatory disorders, low pain syndromes
* visit maximums are combined for acupuncture and chiropractic services
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Slide13MinuteClinic
GET CARE ON YOUR SCHEDULE
Located inside CVS pharmacies
Walk-in or schedule appointment online
Staffed by nurse practitioners and physician assistants
More than 1,100 locations in 34 states
No authorization/PCP referral needed
Present Health Net ID card at the time of service
Convenient healthcare services
Wellness and preventive care, minor illnesses/injuries, vaccinations
Low or no copayment
Preventive care $0, all other services $20
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Slide14Diabetes and Heart Disease Prevention
OMADA: BREAKTHROUGH ONLINE PROGRAM THAT INSPIRES HEALTHY HABITS
Reduces risk
of type 2 diabetes
and heart disease
16-week
online program
(Foundation), 17+ Weeks (Graduates)
Weekly
lessons, weigh-ins,
food/activity trackers
Dedicated
health coach
for support
and motivation
Best-in-class
and clinically supported
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Slide15Active&Fit Direct
FITNESS CLUB DISCOUNTS TO HELP YOU STAY HEALTHY AND STRONG
Allow you to choose from 11,000+ participating fitness centers
$25 a month (plus a $25 enrollment fee and applicable taxes)
Gym membership is flexible
You are able to move to different fitness centers
3-month commitment required
Then membership goes month-to-month
Online directory maps and locator for fitness centers
www.activeandfitdirect.com/fitness/healthnet
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Slide16Beyond Benefits
Decision power
®
healthy Discounts
Chiropractic, Acupuncture & more
Receive 25% discount on the usual and customary fees from contracted acupuncturists, chiropractors and massage therapists
Weight Management
Lose weight, feel great and save by using our discounted weight management program
Eye Care
Receive discounts on eye exams, frames and lenses at more than 20,000 locations
Hearing Aids
Receive free/low cost on hearing screening/evaluation (depending on vendors). You can get hearing aids and batteries at a discounted price
Health & Wellness Product
Through the ChooseHealthy store, you can buy health and wellness products at a discount price. Members receive free
standard shipping
For complete details, please see “Healthy Discounts” flyer on our website uc.healthnetcalifornia.com/health-wellness/wellness.html
Healthy Discounts Partners
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Slide17Contact Page
OUR FOCUS IS YOUR HEALTH
Health Benefit Navigators:1-800-539-4072, Monday through Friday
8:00 a.m. to 8:00 p.m. PTMHN Customer Service team:1-800-663-9355, Monday through Friday8:00 a.m. to 8:00 p.m. PT
Email:
askblue&gold@healthnet.com for a response within 24-48 hours, Mon-Fri
Facebook:
facebook@HealthNetForUCA website just for UC Blue & Gold members!www.healthnet.com/uc
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Slide18Thank You