Sandra Hart RN Bronson Fishbone Cause and Effect Fishbone Cause and Effect Sample Fishbone Define the Problem 1 2 3 4 5 Why is this happening Why is that Why is that ID: 935815
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Slide1
Tools for Performance Improvement
Sandra Hart, RN
Bronson
Slide2Fishbone – Cause and Effect
Slide3Fishbone – Cause and Effect
Slide4Sample Fishbone
Slide5Define the Problem:
1.
2.
3.
4.
5.
Why is this happening?
Why is
that?
Why is
that?
Why is
that?
Why is
that?
5 Why’s Worksheet
Caution: If your last
answer is something you cannot control, go back up to previous answer.
Date:
Completed by:
Caution: try to answer without making assumptions, if possible.
Slide6