SUWALDI MARTODIHARDJO FAKULTAS FARMASI UNIVERSITAS GADJAH MADA 19052018 1 The transformation of pharmacy practice from a dispensing model to a patient care model 19052018 2 19052018 ID: 931556
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APOTEKER PADA ERA DISRUPTIVE INNOVATION
SUWALDI MARTODIHARDJOFAKULTAS FARMASIUNIVERSITAS GADJAH MADA
19/05/2018
1
“The transformation
of pharmacy practice from a dispensing model to a patient care
model”
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Slide419/05/20184
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Slide6Pharmacists’ Evolving Role
From Dispensing Services……to a clinical service provider
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Slide7* Professor of Business Administration at the Harvard Business School7
Christensen* originated the theory of disruptive innovation:
the process by which a product or service takes root initially in simple applications at the bottom of a market and then moves relentlessly “up market,” eventually displacing established competitors.
He
first outlined the concept in the seminal 1997 book
The Innovator’s Dilemma
.
In
the 2009
book
The Innovator’s Prescription
, Christensen and his coauthors (Jerome Grossman and Jason Hwang) applied
the principles of disruptive innovation
to the problems facing the U.S. health care system.
The
Innovator’s Prescription
provides a comprehensive analysis of strategies that would improve health care and make it affordable
.
Slide819/05/20188In almost every industry
, the products or services that are offered initially are so complicated and expensive that only people with a great deal of money or skill can afford or use them.
Then
at some point, the industry is transformed;
the products or services become
simpler
,
easier to use
, and much more
convenient
and
affordable
.
The
agent of this transformation is disruptive innovation.
Disruptive
innovations create new markets for products or services, or they reshape existing markets.
The
end result is that
an entirely new population of consumers
gains access to the products or services.
Slide919/05/20189Disruptive innovations have three key
components:Technological enabler.This
is a simplifying technology that transforms a fundamental problem from something complicated that requires deep training and expertise to resolve, into something simple that can be addressed by people with less training or skill in a predictable, rules-based
way.
2.
Business
model innovation.
The
simplifying technology has to be embedded in a business model that can deliver the resulting lower-cost solution to customers profitably, in ways that make the solution affordable and conveniently
accessible.
3. Value
network.
The
business model in turn has to become part of a network or system whose constituents (e.g., suppliers, distributors) can respond together profitably to the common needs of a class of customers.
Slide1019/05/201810Lessons and implications for pharmacy
Pharmacists should not try to effect change by educating people outside the pharmacy profession (e.g., patients, other health care professionals) about the value of pharmacist services. Instead, pharmacists should learn about and employ the principles of disruptive innovation. These principles provide the knowledge needed to disrupt the system from the inside out.
How do pharmacists avoid going head-to-head with other health care practitioners for the same business?
By focusing on what pharmacists know and do best: drug therapy
.
Pharmacists offer a solution to medication therapy problems that
no other practitioner can provide
.
Pharmacists
should be willing to assume some risk by beginning with smaller solutions that may not bring in much money at first. Later, pharmacists can expand their offerings and negotiate better payment structures as the value becomes apparent.
Slide1119/05/201811Target areas of nonconsumption
A shift in mindset may be needed, because many pharmacists do not want to be considered ancillary personnel or physician
extenders—
they
want to be considered at the same “level” as physicians.
Pharmacists
need to define a
separate performance
measure that reflects their value to the customer (patients).
Consider
that Harvard University likely views itself as superior to the “second-class citizen” online universities, and this undoubtedly is true if the performance measure is research (which informs national rankings).
However
, online universities are being shown to offer superior teaching. Which is of greater importance to the customer (students)?
Slide1219/05/201812Adherence counseling may be the perfect “Sony space” of nonconsumption for pharmacists. The job is important, and no other health care providers are stepping forward to embrace it.
Emerging data reveal that a majority of consumers (~75%) want someone to talk with them about their medication, yet relatively few report ever having had a conversation with a pharmacist about their medication.
The
opportunity to capitalize on
this—
to focus on moving pharmacists toward face-to-face discussions with patients
, adding the element of adherence—seems ripe.
Target areas of
nonconsumption (cont’d)
Slide1319/05/201813Other possible nonconsumption markets
include: adults with aging parents, (
2) patients who do not have health insurance,
(3) elementary school children participating in sports leagues, (4) patients with multiple chronic conditions and medications
from
multiple prescribers, and
(
5) hospitals discharging patients to home settings.
Any
of these markets might be willing to pay on a cash basis for medication use consultations, with the length and price of the consultation based on the complexity of the problem.
For
example, adults with aging parents might be willing to pay a higher fee for the peace of mind associated with knowing that someone is helping their parents avoid problems; hospitals might be willing to pay a higher fee to avoid medication-related readmissions.
Target areas of
nonconsumption (cont’d)
Slide1419/05/201814Help potential customers understand what pharmacists are selling
Pharmacists need to partner with physicians at all levels.
Physicians
do not have time to do everything they need or want to do; pharmacists can help physicians focus on what they do best if physicians delegate some duties to pharmacists.
This
is already occurring in specialty practice areas where pharmacist specialists (e.g., pediatric pharmacists) work as part of a team with medical specialists.
Slide1519/05/201815Help potential customers understand what pharmacists are selling
The requirement for specifiability, measurability, and predictability of pharmacist-delivered patient care services provides a strong argument for standards and accreditation.
For
example, the Center for Pharmacy Practice Accreditation (CPPA)—a partnership between APhA and the National Association of Boards of Pharmacy—is developing principles, policies, and standards that will offer the general public and users of pharmacy services a means of identifying pharmacies that satisfy the accreditation criteria and are focused on advancing patient care, safety, and quality
.
Slide1619/05/201816Stake a role in chronic care
The pharmacy profession must take responsibility for adherence.
It
is the most basic medication therapy management service; pharmacists serve as a mechanism for monitoring what patients are doing and holding them accountable for adhering to prescribed therapies and behavior changes.
Pharmacists
need a business model to facilitate adherence counseling and interventions.
It
may be valuable for pharmacy associations to form a coalition with the Pharmaceutical Research and Manufacturers of America (PhRMA) and others to seek provider status for pharmacists.
The
hope is that provider status would lead to increased adherence because pharmacists could get paid for providing those services.
Slide1719/05/201817Figure out who has a job to be done
Pharmacists need to consider all of the jobs that all of the parties involved are trying to do, then show why pharmacists should be hired to do those jobs.
For
example, self-insured employers were crucial to the success of programs such as the Asheville Project and the Diabetes Ten City Challenge.
Pharmacists
might approach hospital CEOs and say, “You are struggling with the challenge of improving your performance on quality measures that are advertised to the public.
Pharmacists
can help you by….” The pharmaceutical industry and patients’ families both have a strong incentive to improve medication adherence.
Slide18Aims of Pharmaceutical Care
Effective drug therapy
Safe drug therapy
Economic drug therapy
Improve quality of life
Will the patient take the therapy?
What does the patient view as an improved quality of life?
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Slide20Good Pharmcy Pactice (GPP) by WHO and FIP 2011The definition of GPP: The practice of pharmacy that
responds to the needs of the people who use the pharmacists’ services to provide optimal, evidence-based care.19/05/2018
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Slide21THE MISSION OF PHARMACY PRACTICETo contribute to health improvement
and to help patients with health problems to make the best use of their medicines19/05/2018
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Slide22The six components of the mission of Pharmacy Practice: 1.
being readily available to patients with or without an appointment 2. identifying and managing or triaging health- related problems
3. health promotion 4. assuring effectiveness of medicines
5. preventing harm from medicines 6.
making responsible use of limited health-
care resources
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Slide23Four main roles of Pharmacist to serve the societyPrepare, obtain, store, secure, distribute, administer, dispense and dispose of medical products
Provide effective medication therapy management
Maintain and improve professional performance
Contribute to improve effectiveness of the health care system and public health
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Slide24Role 2. Provide effective
medication therapy
management (
MTM)
Function A
: Assess patient health status and needs
Pharmacists should ensure that health management, disease prevention, and
lifestyle behavior
are incorporated into the patient assessment and care process
Function B:
Manage patient medication therapy
Pharmacist should have access to, contribute to and use all necessary clinical and patient data to coordinate effective medication therapy management, especially when multiple health-care practitioners are involved in the patient’s medication therapy, and intervene if necessary
Function C
: Monitor patient progress and outcomes
Pharmacists consider
patient diagnosis
and
patient specific needs
when assessing patient response to medicine therapy and intervene if necessary
Function D:
Provide information about medicines and health-related issues
Pharmacists provide
sufficient health, disease, and medicine specific information
to patients
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Slide28PERATURAN PEMERINTAH NOMOR 51 TAHUN 2009 TENTANG PEKERJAAN KEFARMASIAN
Pelayanan Kefarmasian:
Suatu pelayanan langsung dan bertanggung jawab kepada pasien yang berkaitan dengan sediaan farmasi dengan maksud mencapai hasil yang pasti untuk meningkatkan mutu kehidupan pasien
Pelayanan Kefarmasian:
Pelayanan komprehensif dilakukan oleh apoteker kepada pasien
Aktivitas-aktivitas praktek kefarmasian:
1. melakukan dispensing obat dan
sediaan farmasi lainnya
2.
mencegah dan mengatasi problema terapi obat
3.
promosi kesehatan dan mencegah penyakit
4.
managing health systems
28
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Slide2919/05/201829
Drug Therapy Cycle
Patient’ Complaint
↓ ↑
Diagnosis
Undesired
Desired
↓
↑
↑
Modes of therapy
Clinical Response
↓ ↑
Drug Therapy
Drug Usage
↓ ↑
Prescription →
Dispensing
Slide30Kebutuhan Pasien dan Problema Terapi Obat
Kebutuhan Pasien akan Terapi Obat
Problema Terapi Obat
Indikasi tepat
Terapi obat tidak sesuai indikasi/obat
tidak sesuai indikasi
Efektif
Obat tidak
/
kurang tepat
Dosis terlalu kecil
Interaksi obat
Aman
Reaksi obat tidak dikehendaki (ROTD)
Dosis terlalu besar
Interaksi obat
Bersesuaian dengan pasien
(
Compliance
, adherence, concordance
)
Terapi obat tidak bersesuaian dgn
pasien (kondisi fisik, patologis,
psikologis, finansial)
Ada indikasi belum diterapi, memerlukan tambahan terapi obat
Tambahan terapi untuk indikasi belum
diberi terapi
30
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Slide31What Determines Our Health?Attitude about ourselves and healthDaily nutrition – eating habitsExercise habits
Stress management/coping skillsSelf talk and overall mental attitudeRelationship with our higher self – divineSocial relationships and outlets
31
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Slide32APA YANG MENYEBABKAN KITA SAKIT?
NUTRACEUTICALS: Let Food be Your Medicine
32
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Slide33Well Balanced Diet, Prerequisite to Good Health19/05/2018
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Slide34Well Balanced Diet, Prerequisite to Good Health
Keep a well balanced diet,
in
order to maintain the acid and
alkali
equilibrium
of the body fluids.
Relieve stress
,
to keep a stable mental state for maintaining the
equilibrium
of the autonomic nervous system.
Keeping in mind that our human bodies are mostly fluid, in order to function at their best, our bodies need to always be in that neutral, balanced place.
On the pH scale, we should be striving to maintain a pH balance of about 7.4.
There isn’t much wiggle room either way.
If your pH balance drops
below 6.8
or goes
above 7.8
your “gong” would stop ringing altogether and
you’d die
.
That’s a very narrow range to maintain.
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Slide38Here's a picture of healthy red blood cells:
Blood cells have a negative charge on the outside and a positive charge inside; this is what keeps them healthy and far apart from each other.
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Slide39Here's a picture of red blood cells in over-acidic blood:
When your body is over-acidic, the acid strips your blood of it's negative charge. Your
blood cells no longer have the same repelling force and
clump together.
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Slide40Maintaining health or Curing a disease
The suggested diet is 80% of alkaline food and 20% of acid food.HIGHLY ACID FOODS:
egg
yolk,
cheese
, sweets
in which white
sugar is
used,
dried bonito,
oyster
, and herring roe.
MODERATELY
ACID FOODS:
ham
, bacon,
horse meat
,
chicken, tuna
, pork, white bread,
beef,
wheat
, butter, and
eel
.
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Slide41Maintaining health or Curing a diseaseSLIGHTLY
ACID FOODS: rice, peanuts, octopus, clams, liver
, fried bean curd, and beer.
SLIGHTLY ALKALINE FOODS:
red
beans,
onions
,
cabbage
,
Japanese
radishes,
apples
, a kind of
chinese
cabbage, and bean curd.
MODERATELY
ALKALINE FOODS:
raisins
, soybeans, cucumbers,
carrots
, tomatoes, spinach,
banana, tangerines
, pumpkins, strawberries,
honeywort
, white of egg, pickled
plums
, and lemon.
HIGHLY
ALKALINE FOODS:
seaweed
, grapes,
tea
, and wine.
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43
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Slide62Illnesses caused by improper nutrient consumption
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Illnesses caused by improper nutrient consumption
Nutrients
Deficiency
Excess
Energy
starvation
,
marasmus
obesity
,
diabetes mellitus
,
cardiovascular disease
Simple carbohydrates
none
diabetes mellitus
,
obesity
Complex carbohydrates
none
obesity
Saturated fat
low sex hormone levels
cardiovascular
disease
Trans fat
none
cardiovascular disease
Unsaturated fat
none
obesity
Slide6619/05/201866
Fatmalabsorption of fat-soluble vitamins,
rabbit starvation
(if protein intake is high), during development: stunted brain development and reduced brain weight.
cardiovascular
disease
Omega-3 fats
cardiovascular disease
bleeding, hemorrhages
Omega-6 fats
none
cardiovascular disease
,
cancer
Cholesterol
during development: deficiencies in myelinization of the brain
.
cardiovascular
disease
Protein
kwashiorkor
rabbit starvation
Sodium
hyponatremia
hypernatremia
,
hypertension
Iron
anemia
cirrhosis
,
cardiovascular disease
Iodine
goiter
,
hypothyroidism
Iodine toxicity
(goiter, hypothyroidism)
Slide6719/05/201867
Vitamin Axerophthalmia
and night blindness, low testosterone levels
hypervitaminosis A
(cirrhosis, hair loss)
Vitamin B
1
beriberi
Vitamin B
2
cracking of skin and corneal unclearation
Niacin
pellagra
dyspepsia
,
cardiac arrhythmias
, birth defects
Vitamin B
12
pernicious anemia
Vitamin C
scurvy
diarrhea
causing
dehydration
Vitamin D
rickets
hypervitaminosis D
(dehydration, vomiting, constipation)
Vitamin E
nervous disorders
hypervitaminosis E
(anticoagulant: excessive bleeding)
Slide6819/05/201868
Vitamin K
hemorrhage
Calcium
osteoporosis
,
tetany
,
carpopedal spasm
,
laryngospasm
,
cardiac arrhythmias
fatigue
,
depression
,
confusion
,
anorexia
,
nausea
,
vomiting
,
constipation
,
pancreatitis
,
increased urination
Magnesium
hypertension
weakness, nausea, vomiting, impaired breathing, and
hypotension
Potassium
hypokalemia
,
cardiac arrhythmias
hyperkalemia
,
palpitations
Slide69DRUGS MAY CAUSE NUTRITION DEPLETIONWITH SOME EXAMPLES
19/05/201869
Slide70Drug-Induced Nutrient DepletionAbout half the drugs used in clinical practice have documented nutrient depleting effects.
Co-enzyme Q10, folic acid, B2, B6, Mg, Zn are nutrients most likely to be depleted
.
Mechanisms include impaired absorption
or
bioactivation
or
increased excretion.
Sabtu, 19 Mei 2018
70
Slide71Co-enzyme Q10 DepletionStatin-induced co-Q depletion impairs mitochondrial function, raising the serum lactate/
pyruvate ratio. Simvastatin but not atorvastatin depletes myofibrillar co-Q.
Supplemental co-Q,
100 mg/day
, prevents the decline in serum co-Q levels without impairment of the lipid-lowering effect of statins
and
may reverse symptoms of statin
myopathy
.
Sabtu, 19 Mei 2018
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NUTRIENT-DRUG AND DRUG-NUTRIENT INTERACTIONS
Slide72Co-enzyme Q10 Depletion (cont’d)Statin-induced Co-Q depletion is increased by vitamin E (700 IU/day).
Co-Q is consumed in recycling tocopheryl-quinones back to tocopherols.
Thiazides, some beta-blockers
and
many older psychotropic drugs have been shown to
interfere with co-Q dependent enzymes
, creating a possible
need for co-Q supplementation
in patients receiving them.
Sabtu, 19 Mei 2018
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Slide73Clinically Significant Depletions-1Adriamycin depletes co-enzyme Q10.
Cardiotoxicity is reduced by co-Q10 and proprionyl-L-carnitine.
Cisplatin
depletes Mg.
Nephtrotoxicity
is reduced by i.v. and oral Mg (160 mg
tid
).
Thiazides and 5-ASA derivatives deplete folate,
raising
homocysteine
concentration
may cause
atherosclerosis
Sabtu, 19 Mei 2018
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Slide74Clinically Significant Depletions-2Loop diuretics increase excretion of K, Ca, Mg, Zn, vit
B1, B6, and C. Correcting B1 deficit improves cardiac function of CHF patients.
Cephalosporins (parenteral) can deplete vitamin K, causing hemorrhage.
Steroids deplete Ca and Mg, causing bone loss.
Reversible with calcium and
vit
amin
D3.
Sabtu, 19 Mei 2018
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Slide75Antiretroviral Nutrient DepletionAZT depletes muscle carnitine and increases lymphocyte apoptosis.
Reversed with carnitine supplementation.AZT is associated with decreased serum zinc and copper;
Zinc 200 mg/day reduced Candida and Pneumocystis infections in patients taking AZT.
Sabtu, 19 Mei 2018
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Slide76Phenytoin-induced DepletionsPhenytoin may deplete biotin, folate, thiamine,
vitamin D (causing hypocalcemia and osteomalacia and vitamin K. Memory impairment is associated with reduced RBC folate.
Folic acid, 1 mg/day, prevents deficiency without adversely affecting phenytoin metabolism.
Sabtu, 19 Mei 2018
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NUTRIENT-DRUG AND DRUG-NUTRIENT INTERACTIONS
Slide77Valproic Acid DepletionsValproate depletes carnitine, raising ammonia; reversed with carnitine 2 g/day.
Valproate acid lowers serum folate, raising homocysteine; reversed with 400 mcg
of folate, 120 mg
of B6 and 75 mg of
B2.
Valproate
inhibits biotinidase.
Biotin
of
10 mg/day
reverses valproate-associated
hair loss and dermatitis
in children
.
Sabtu, 19 Mei 2018
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NUTRIENT-DRUG AND DRUG-NUTRIENT INTERACTIONS
Slide78KESIMPULANApoteker, seharusnya, mempunyai peranan penting dalam menjaga kesehatan pasien
Perilaku pasien, seperti pola makan, berpengaruh pada kesehatannyaObat dapat menimbulkan deplesi nutrisi dan menimbulkan kelainan pada kesehatan pasien
Konseling oleh apoteker pada pasien sangat diperlukan dalam rangka pengubahan perilaku pasien sehingga perubahan perilaku itu dapat memperbaiki kesehatan pasien
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