PPT-Waiting Lines Operations Management

Dr Ron Lembke Everyone is Just Waiting Everyone is just waiting People Hate Lines Nobody likes waiting in line Entertain them keep them occupied Let them be productive fill out deposit slips etc Wells Fargo. Chapter 1. Learning Objectives. Define . the terms . operations management. . and . supply . chain. Identify . 3 major functional areas . of organizations and describe how they interrelate. Identify similarities and differences between . Operations Management concerns all types of organisation. Operations management concerns all types of organisation. China. Brazil. USA. Malaysia. Romania. Germany. UK. France. 30%. 16%. 13%. 26%. 22%. Chapter 18. Copyright © 2015 McGraw-Hill Education. All rights reserved. No reproduction or distribution without the prior written consent of McGraw-Hill Education.. You should be able to:. LO 18.1 What imbalance does the existence of a waiting line reveal?. Waiting Lines. Understanding the phenomenon of waiting . Measures of waiting-line systems. Waiting time, number of waiting orders. Impact of variability/uncertainty & utilization rate. Risk pooling effect in waiting line. Product is manufactured and stocked in advance. Safety inventory protects against . stockouts. due to variability of arrival time and processing time. Inventory also permits economies of scale. . Make-to-order (MTO) operations. . Assist. Prof.Dragan Korolija-Marinić. Consultant surgeon. University Hospital for Tumours, Zagreb, Croatia. University Hospital Center . Sestre milosrdnice. Assistant Minister of Health (2014 june-2016 feb). Chapter 1. Copyright © 2015 McGraw-Hill Education. All rights reserved. No reproduction or distribution without the prior written consent of McGraw-Hill Education.. You should be able to:. LO 1.1 Define the terms . Chapter 1. McGraw-Hill/Irwin. Copyright © 2012 by The McGraw-Hill Companies, Inc. All rights reserved.. Chapter 1: Learning Objectives. You should be able to:. Define the term . operations management. Operations Research . Operations Research revolves around :. What are the decision . alternatives. ? . Under what . restrictions. is the decision taken . What is an appropriate . objective criterion . Chapter 1. MIS 373: Basic Operations Management. Learning Objectives. After this lecture, students will be able to . Define the . terms . operations . management. and . supply chain. Identify the three major functional areas of organizations and describe how they interrelated. Dr. Ron . Lembke. How are Services Different?. Everyone is an expert on services. What works well for one service provider doesn’t necessarily carry over to another . Quality of work is not quality of service. Service Processes Operations Management Dr. Ron Lembke How are Services Different? Everyone is an expert on services What works well for one service provider doesn’t necessarily carry over to another 1.0 INTRODUCTION Queuing is by all accounts evident in the present society. Waiting Lines form when the demand for a service surpasses its supply. In hospitals, patients can hold up a certain timefr Coordinator. European Observatory on Health Systems and Policies. Berlin Hub. Berlin University . of. Technology: Departement . of. Health Care Management. Addressing backlogs and managing waiting lists during and beyond the COVID-19 pandemic.