Operations an CE Accountability Professional Development Educational accountability targets either the processes or results of education Desired goals are identified Measures are identified for determining whether the ID: 468725
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Slide1
Workforce Continuing Education
Operations an CE AccountabilityProfessional DevelopmentSlide2
Educational accountability targets either the processes or results of education.
Desired goals are identified Measures are identified for determining whether the goals are met
Criteria are defined to determine when measures demonstrate that goals have or have not been met
CE AccountabilitySlide3
Types of Accountability
System – educational system responsibilities for student resultsExample: Goal - increases in performance in state tests (i.e. BLET) for groups of studentsMeasurement – administration of BLET testCriteria – benchmark of pass performance (i.e. 75%)
Rewards/sanctions – ability to maintain program, attract students
CE AccountabilitySlide4
Types of Accountability
Process – compliance with laws and regulationsExample:Goal – applied CE fee waiver rules appropriatelyMeasurement – completion of internal audit (checklist) that identifies the requirementsCriteria –
number of elements within internal audit checkedRewards/sanctions – audit exceptions, financial penalties
CE AccountabilitySlide5
Types of AccountabilityIndividual – student, faculty and staff responsibility for student achievement
ExampleGoal – student must pass a credential test to successfully exit courseMeasurement – credential test covering relevant topicsCriteria – required passing score on testRewards/sanctions – access to credential
CE AccountabilitySlide6
Where is Continuing Education today?
1D SBCC 300.96 (
c) – Continuing Education Program Management
Each college's
local board of trustees must adopt a policy
which requires the development and implementation of an
internal audit plan
.
Each college is required to
publish, maintain and utilize
an internal audit plan.
The college
presidents shall periodically report to the board
of trustees on the findings of the internal audit.
The internal plan must be
submitted to the Department
for compliance review.
CE AccountabilitySlide7
Where is Continuing Education today?
CC00 – 147 Revisions to Accountability and Credibility Plan for Continuing Education
Class Visitations
Student Membership VerificationInstructor Verification
College Approval for Conducting a CE Class
College Responsibility for Accuracy in Reporting Practices in CE Programs
CE AccountabilitySlide8
Where is Continuing Education today?
1D SBCC 300.96
(c) AND CC00 – 147 are at best PROCESS measures.
The current SBCCC Internal Audit Plan for CE is a Plan Compliance Review Checklist
Why is this important?
CE AccountabilitySlide9
Rigor, Relevance and Results
Industry Credentials
State Credentials
CE to CU credit options
Education to Employment measures
Data driven decisions
CE AccountabilitySlide10
CE Accountability
IACET 2007 Standards for Continuing Education and Training
Internal Controls
1.
Continuing Education and Training Organization
6.
Planning and Instructional Personnel
2.
Responsibility and Control
7.
Content and Instructional Methods
3.
The Learning Environment and Support Systems
8.
Assessment of Learning Outcomes
4.
Learning Event Planning
9.
System for Awarding CEUs and Maintaining Learner Records
5.
Learning Outcomes
10.
Program Evaluation Slide11
Data Decisions
Accountability/CredibilityFundingSpecial InitiativesNC Back to WorkResource UtilizationSlide12
Analyze
DataResearchDesign
Reports
ToolsDevelopment
Processes
Implementation
Outcomes
Measurements
Data in Continuing Education
Accountability
Efficiency
Client Expectations
Academic PoliciesSlide13
So much data – where to start?Internal
ColleagueData WarehouseExternalCommerceDepartment of Labor
Analyze - DataSlide14
Management Reports
XCES – Estimated FTE
Membership
XCLS – Status (Cancel)Slide15
Colleague PlusSlide16
Analyze – Program Mix
Public Safety & Health – 48%
Public Safety & Health – 54%Slide17
Analyze – Program Mix + BSP
BSP/Health/Public Safety – 67%
BSP/Health/Public Safety – 78%Slide18
Analyze – Program Details
COLLEAGUE
Analysis of internal patterns:
Course Titles
Frequency
FTE
Membership
HoursSlide19
Analyze – Program Details
Analysis of trends across colleges based on pertinent variables:
Size of institution
Geography
Industry concentrations
Commuting patterns
DATA WAREHOUSESlide20
Analyze – Cancellations
Analysis of cancellation trends:
Titles
Hours
Program Area
COLLEAGUESlide21
Analyze - TrendsSlide22
Analyze – Tiered Funding
Analysis of Tier 2 eligible courses:
Titles
Hours
Frequency
Estimated FTE
TIER 2 PREFIX – ELIGIBLE FOR T2 FUNDINGSlide23
Analyze – Tiered Funding
Analysis of Tier 2 eligible courses that do not meet Tier 2 criteria:
Titles
Hours
Frequency
Estimated FTE
TIER 2 PREFIX – NOT ELIGIBLE FOR T2 FUNDINGSlide24
Labor MarketUnemployment
Employers - Existing industriesGrowing industriesNew industriesExiting industriesCommuting patterns
ResearchSlide25
Research
Labor Market
Employers
Who is where
State level changes impacting employers and industry
Opportunities for support/partnershipsSlide26
Research
Peer Colleges
New Programs
Innovative Delivery
Best Practices
PartnershipsSlide27
Research
Competitors
Other Colleges
Private Educational
O
rganizations
Training Vendors
Industry/Agency
Originated Training
Competitive Innovation
MOOC
mOOC
SPOC
BadgesSlide28
Design & Development
Industry Standards & Expectations
Partnerships
Employers
JobLink
Career Centers
Division of Workforce Solutions
Chamber
Workforce Boards
Peer colleges
Internal Collaborations
Academic levels
Student SupportSlide29
Implementation
Implementation
Training Program
Outcome Assessments
Quality review
Program reviewSlide30
Professional Development
Continuing Education Professional Development Opportunities
Senior CE Administrator Mentorship Program
Senior CE Administrator Monthly Update
CE Accountability/Credibility Forum
CE – CIS RoundtableSlide31
Final Questions
Remaining questions?