PPT-Focusing on process excellence to win the 2014 Malcolm Baldrige national quality award

Elevations credit union Who we are A memberowned credit union based in Boulder Colorado Underperformed peer group 20042008 New CEO took charge in 2008 Introduced the Baldrige. The Malcolm Baldrige . National Quality Award. About the Award. Presidential award created . by . Public . Law 100-107 in . 1987. Highest . level of national recognition for performance . excellence. Baldrige. National Quality Award:. Service Sector. Tylor. . Bantilan. Contents:. Malcolm . Baldrige. Award. Characteristics and structure. MBNQA Categories. Brainstorming activity. How this tool is able to benefit your company. www.nist.gov. /baldrige. Baldrige. Criteria . for . Performance . Excellence. Criteria Categories. Leadership. Strategic Planning. Customer Focus. Measurement, Analysis, and Knowledge Management. Workforce Focus. Baldrige Performance Excellence Program | www.nist.gov/baldrige. It . amazes me that U.S. businesses spend so much money on . “how-to” . books and . course work . to teach leaders how to build successful organizations. . Baldrige Performance Excellence Program | 2015. Introduction to the . Baldrige Excellence Framework. A systems approach to improving your organization. It amazes me that U.S. businesses spend so much money on “how-to” books and course work to teach leaders how to build successful organizations. . Baldrige Excellence Framework. A systems approach to improving your organization. The Baldrige Criteria challenged us to become leaders by any measure, and we succeeded—seeing . productivity, customer loyalty, employee engagement, and financial returns. From the Voices of Educational Leaders . Ned D. Young, Ph.D. . Sinclair Community College . Dayton, OH 45402 . ned.young@sinclair.edu. Malcolm Baldrige National Quality Award (MBNQA). Established 1987 by the National Institute for Standards and Technology (NIST). iContents ii The Baldrige framework empowers your organization to reach its goals, improve results, and become more v How to Use the Baldrige Excellence Framework You can use this booklet as a refere Baldrige Performance Excellence Program. 2012 Examiner Training. Opening Session. 2012 Examiner Training. Welcome. Thanks!. Quick. Introductions (Name & Affiliation). New at Training. Baldrige. Program and Enterprise Update. Performance Excellence: . A . Systems Approach and . Tools. Higher . productivity. Greater customer loyalty . Increased market share. Improved . profitability. Better . employee relations . Baldrige . Baldrige Excellence Framework. A systems approach to improving your organization. The Baldrige Criteria challenged us to become leaders by any measure, and we succeeded—seeing . productivity, customer loyalty, employee engagement, and financial returns. 101. Employee. Development Day – Sept. 29, 2010. What is the Malcolm . Baldrige. National Quality Award?. An . assessment tool . for understanding organizational strengths and opportunities for improvement. . 1 Excellence in Education Subcommittee Update to AGC, Nov 11, 2014 Committee Members 2 Kate Byerwalter , Ph.D., Professor, Psychology Dept Brent Spitler , M.B.A., Assistant Professor, Business Dept National Mary Potter Award . (from 2019). The National Mary Potter Award celebrates staff and volunteers who are exemplars of the Spirit of Calvary. . Venerable Mary Potter herself reminded us, “We have a power within us of doing good, of living our lives for God and the good of those around us.”.