Learn adapt and roll Percy Shangase Account Director GfK Benefits are the market currency People dont buy products they buy bundles of benefits Benefits that improve consumers life BENEFITS ID: 603352
Download Presentation The PPT/PDF document "Localised activation marketing" is the property of its rightful owner. Permission is granted to download and print the materials on this web site for personal, non-commercial use only, and to display it on your personal computer provided you do not modify the materials and that you retain all copyright notices contained in the materials. By downloading content from our website, you accept the terms of this agreement.
Slide1
Localised activation marketing
Learn, adapt and roll.
Percy Shangase, Account Director, GfK Slide2
Benefits are the market currency. People don't buy products, they buy bundles of benefits.
Benefits that improve consumers life.
BENEFITSSlide3
3
HERE’S HOW TO PLAY:
MULTIPLE CHOICE QUESTIONS ABOUT SOME OF OUR
CONSUMER PANEL
LEARNINGS
FOUR OPTIONS, ONLY ONE IS
CORRECTSlide4
TOWNSHIP
FACTS
GfK Consumer Panel
4
A:
D:
C:
B:
STAYS THE SAME
SLIGHTLY LESS OFTEN
SLIGHTLY MORE OFTEN
DOUBLES
IF A BRAND DOUBLES ITS SHARE, WHAT IS THE LIKELY CHANGE IN ITS PURCHASE FREQUENCY?
Q1 Slide5
5
C:
A:
B:
SLIGHTLY MORE OFTEN
D:
STAYS THE SAME
SLIGHTLY LESS OFTEN
DOUBLES
IF A BRAND DOUBLES ITS SHARE, WHAT IS THE LIKELY CHANGE IN ITS PURCHASE FREQUENCY?
TOWNSHIP
FACTS
GfK Consumer Panel Slide6
6
HERE’S HOW TO PLAY:
MULTIPLE CHOICE QUESTIONS ABOUT SOME OF OUR
CONSUMER PANEL
LEARNINGS
FOUR OPTIONS, ONLY ONE IS
CORRECTSlide7
TOWNSHIP
FACTS
GfK Consumer Panel
7
A:
D:
C:
B:
R120
R220
R420
R320
WHAT IS THE AVERAGE SPEND OF AIR-TIME PER BUYER WITHIN L&T? APPROXIMATELY…
Q2 Slide8
8
C:
A:
B:
R420
D:
R120
R220
R320
TOWNSHIP
FACTS
GfK Consumer Panel
WHAT IS THE AVERAGE SPEND OF AIR-TIME PER BUYER WITHIN L&T? APPROXIMATELY…Slide9
9
HERE’S HOW TO PLAY:
MULTIPLE CHOICE QUESTIONS ABOUT SOME OF OUR
CONSUMER PANEL
LEARNINGS
FOUR OPTIONS, ONLY ONE IS
CORRECTSlide10
TOWNSHIP
FACTS
GfK Consumer Panel
10
A:
D:
C:
B:
Colgate
Vaseline
Dettol
Dawn
WITHIN THE L & T CARE BASKET, WHICH BRAND IS IN MOST BASKETS?
Q3 Slide11
11
C:
A:
B:
Colgate
D:
Dettol
Vaseline
Dawn
TOWNSHIP
FACTS
GfK Consumer Panel
WITHIN THE L & T CARE BASKET, WHICH BRAND IS IN MOST BASKETS?Slide12
THE HIDDEN CODE
Township consumer's top personal value is duty. This is higher than the rest of South Africa and very much higher to the global norms. Brands need to understand the community context of their
consumers .Slide13
RESPECTING MY ROOTS
Cultural Purity and Respecting my roots is valued very highly by the South African consumer but more intensely in the townships and especially by older township consumers. Slide14
EXPERIENCE IS KEY
of South African consumers agree that experiences like holidays and travel are more
important than possessions(top2 box out of 7). Breaking through the mundane and
giving this consumer a real relevant experience will make your brand their best friend.
44%Slide15
Dominant Communications in TownshipsSlide16
EDITORIAL OPPORTUNITY
Although TV advertising is considered
the most trustworthy source of info on
products and services:
59% T | 55% SA
However content within programmes
are very important.
consider TV programmes as a
trustworthy source.
(40% Total SA)
49%
consider Radio Programmes to
be a trusted source
(27% Total SA).
34%Slide17
KEEP IT, SIMPLE
How can you make the purchase decision simpler?
How can you clearly communicate the product benefits on-shelf?Slide18
Online opportunity to target the township youth
The average spend on airtime at L&T is R420 per person month
and it is the third largest category purchased at L&Ts
Own a
phone
90%
Own a
smartphone
37%
41% total SA | 51% Black SA
Visit an online
network/community
32%
15% Total Township
Listen to music
from their phones
66%
47% Total Township
Download
music
24%
15% Total Township
Township
15-24 year old townshipSlide19
WE’VE BEEN DOING FACEBOOK FOR YEARS… JUST OFFLINE.
Although penetration is lower than the rest of SA, Township consumers who do
access the internet spend longer on there and do not feel that this is a waste of
time, and less feel that people share too much private info online.
(55% vs 62% total SA). Slide20
“If you want us to be interested in you, your brand,
your product/service, you must be interested in us,
in our do's and don'ts our cultures and most importantly our sensitivities“ Muzi
Kuzwayo – Marketing through mud & dust