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knowledge of the field worker Overview Remember of the values and ethics of the social worker The general tasks of the field worker The 3 skills of the field worker Knowledge what the field worker must know ID: 540385 Download Presentation
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Presentation on theme: "Missions and"— Presentation transcript
Slide1
Missions and knowledge of the field workerSlide2
OverviewRemember of the values and ethics of the social workerThe general tasks of the field workerThe 3 skills of the field workerKnowledge: what the field worker must know
Know-how (hard skills):
what the field worker must do
Interpersonal (soft skills):
how to behaveSlide3
1. Remember of fhe values and ethics of the social workerSlide4
The values and ethical considerations of the social worker according to the International Federation of Social WorkersSocial workers should uphold and defend each person’s physical, psychological, emotional and spiritual integrity and well-beingThat means
:
1) Respecting the right to self-determination
2) Promoting the right to participation
3) Treating each person as a whole
4) Identifying and developing strengths Slide5
2. The general tasks of the field workerSlide6
ACTIVITYWhat my role IS and what it IS NOTSlide7
Some key roles…Encourage
decision-making and self-confidence to develop autonomy
Facilitate
identification by the person/family/group of solutions to personal and collective problems AND support for implementation
Sets up the
necessary links
between persons/groups and community resources to maximize the potential of the social environment.
Be a source of information on the existing social situation, rights and servicesIf needed
,
advise
the
person
/
family
on changes to
bring
to
their
daily
living to
facilitate
autonomySlide8
Role (continued)Work at individual/family/group levelWorking with a person/group to examine the situation and get general overview
Help a person/group identify key goals and projects
Working with individuals/groups towards self-reliance
Monitoring the person/group and developments
Mediate between person/groups and their environment (families, communities, services)Slide9
Role (continued)
Work at community/society level:
Awareness-raising on individual and/or community social issues and services
Making sure the voices of all are heard at all levels
If
needed
become a mediator between users and service providersEncourage coordination amongs actors
from
a
given
territorySlide10
3. The skills of the field workerSlide11
Don’t know that you don
‘
t
know
Know that you don
’
t know
Know that you know
Don
’
t know that you know
Levels of learningSlide12
The three components of a skillA skill can be split into three components: knowledge, hard skills and soft skills.
The key to training field workers lies in understanding and acquiring soft skills!
Knowledge
Hard skills
Soft skills
SkillSlide13
EXERCISEWhat do you know?Knowledge
Hard skills
Soft skills
Slide14
Knowledge: what to knowPsychology and sociology: how humans think and behave, relationships between people and social groups
Anthropology of country/area:
history, cultures, traditions
Understanding of particular target group:
e.g. experience of persons with disabilities, children, ways to best support
Support systems
and care-management for area
Stakeholders
at local, regional and national level
National and international laws
, adapted to the target group (e.g. people with disabilities).Slide15
EXERCISEBuild a body of collective knowledgeSlide16
Hard skills: what to doIn generalIdentifying inequalities and social obstaclesPlanning and implementing ideasCommunicating with others, including childrenManaging conflicts and problems - problem-solving skills
Networking
Setting up and leading meetings and ensuring things move forward
Following-up on work, to confirm results
Evaluating the impact of work, to see changes
Representing the community in various forumsSlide17
Hard skills: what to doWith an Individual/family/groupCoordinate and work as a team on a shared projectMaking referrals to services/peopleConducting individual and group interviews, speaking with childrenObserving situations and making social diagnosis along with a person or group
Choosing an intervention methods e.g. a personal or group support project
Coaching individuals and groups to develop themselvesSlide18
Soft skills: how to be6 soft skills that will help you be successful in anything!1. Communication2. Self-Management
3. Networking
4. Critical Thinking
5. Decision-Making
6. Stress management
Other important skills
:
Trustworthy and responsible
Enabling attitude, inspirational/motivational
Tolerant, accepting and respectful of differences
Learning/growing attitude
Empathetic, not sympathetic
Confident, good self-esteem
Adaptable, flexible
Available, takes initiative
RealisticSlide19
EXERCICEWhat hampers the development of the soft skills specific to the field of Social Work?Slide20
What facilitates the acquisition of soft skills? COOPERATION: Observation and working with your peers – with field workers who have developed the appropriate soft skillsA warm and respectful ambiance/space, without prejudice and without a disproportionate spirit of competition – calm teamworkA space for free expression and feedback on experiences – professional supervisionSlide21
Group summaryWhat are the key points?---Which themes need to be developed in greater depth to improve our practices?
-
-
-Slide22
KEY MESSAGESThe field worker must understand and foster the values of Social WorkThere are two types of task: those focused on the person receiving support and their family; and those focused on raising awareness among other stakeholders (twin-track approach)The field worker’s general tasks are: to provide encouragement, generate ideas, create links, inform/raise awareness, and give advice, if necessaryThere are 3 skills: knowledge, know-how (hard skills) and interpersonal (soft) skills. Soft skills are the most difficult to acquire but the most important ones for a field worker to developThere are several stages in the learning process. The field worker must develop their knowledge over time and with experience