PPT-Avoiding anaesthesia related complaints

John Baguley BVSc MBA PhD GradCert HigherEd MANZCVS MAICD   Veterinary Practitioners Board of New South Wales Outline Overview of complaints General principles Risk mitigation. of complaints pending at the beginning of the year 1 st April 2013 4046 b No of complaints received during the year 2013 14 264401 c No of complaints redressed during the year 2013 14 266232 d No of complaints pending at the end of the year 31 st Wagner Peyser Complaint-Resolution System. Objectives. Background . Definitions and types of complaints. Complaint filing process. Receiving complaints. Complaint forms and logs. Complaint resolution. Fern White & Hamish Auld. Define . sedation.. A. llows patients to . tolerate unpleasant . diagnostic or surgical procedures and to . relieve anxiety . and discomfort. . Verbal contact can be maintained.. Emily Matthews (. e.k.matthews@warwick.ac.uk. ). What is anaesthesia?. Loss of sensation. Three ‘types’ of anaesthesia. General. Regional . (e.g. spinal, brachial plexus block, femoral nerve block). in ACCS. Seema Sindhakar. 1. st. Six weeks. Novice Induction and teaching. Educational agreement, Appraisal, +/_ Introduction to department. Study Day. Curriculum. Initial Assessment Of Competency (IAC). Complaint-Resolution system. Wagner-Peyser Related. Employer related. Agency /One-Stop related. Occurred within the last 12 months. Complainant was referred by the One-Stop. Violation of employment related laws. Bev Fitzsimons - Point of Care. The King’s Fund. July 2011. Your experience. Thinking about a recent healthcare experience.... Were you generally satisfied?. Was your care well-coordinated between different parts of the system?. Session III. Workshop. Dr . Ian McPhee. Taming The Tiger: Ventilator- Patient . Interactions. Taming the tiger. Ventilator – Patient interactions. Ian McPhee. Anaesthesia and the lung. Increased P. To examine how to handle difficult customers.. To show the benefits of handling complaints correctly.. To analyze the handling complaints cycle.. To discuss the business advantages of proper customer service. . UCL Hospitals. Drugs. An Introduction to Anaesthesia. 2019. TODAYS TALK. Basic Principle. s of drugs . What we hope to achieve with anaesthesia. Maintenance. of anaesthesia. Muscle . relaxants. Reversal agents . . Anjana. Assistant Professor. Deptt. . of Veterinary Pharmacology & Toxicology. Bihar Veterinary College, Bihar Animal Sciences University, Patna. Before discovery of anesthetics. Before 1846. Few drugs/plant product used to remove pain-. experimental design must offer them every practical safeguard whether in research, in teaching or in testing procedures. The need to use an anaesthetic to perform a procedure implies that the pro monitoring of the patient's airway and breathing, nor have we discarded conventional mask techniques altogether. Rather, we suggest our method as a useful addition to the armamentarium of the anaesthe Dr. S. . Parthasarathy. . MD., DA., DNB, MD (. Acu. ), Dip. . Diab. . DCA,. Dip. Software statis. tics . PhD(physiology). Mahatma Gandhi medical college and research institute, . puducherry. , India .