Lizzie Stimson Engagement lead September 13 Patient Survey Summary Do you prefer locality pan or both Both Do you get the minutes of the meeting Yes Do you know when the next meetings are ID: 236497
Download Presentation The PPT/PDF document "Patient groups survey and Patient Chairi..." is the property of its rightful owner. Permission is granted to download and print the materials on this web site for personal, non-commercial use only, and to display it on your personal computer provided you do not modify the materials and that you retain all copyright notices contained in the materials. By downloading content from our website, you accept the terms of this agreement.
Slide1
Patient groups survey and Patient Chairing
Lizzie Stimson, Engagement lead
September 13 Slide2
Patient Survey Summary
Do you prefer locality, pan or both?
Both
Do you get the minutes of the meeting?
Yes
Do you know when the next meetings are?
Yes
Are you given this information several weeks before the meeting is due to take place?
Yes: majority 2 to 3 weeks
How many weeks before the meeting would you like to hear about it?
2 to 3 weeks
Would you like to have a central email address / named person (other than your practice manager) for any concerns or comments about the agenda and meetings?
Yes
Do you feel any questions or concerns you have during the meetings are answered?
Sometimes
. Slide3
Patient Chairing:
Things we need to explore in further depth
out of
your
feedback:
Some
support for patient chairing
Although
, some people felt it should still be led by a GP or staff member
‘
A good idea in principle but would need careful
planning’
We
would like to explore in further depth to see if there would be anyone interested in doing it and if so how we could support people to chair. Slide4
What does chairing involve?
Leading the meeting, this includes:
Going over minutes and action points
Introducing speakers and next agenda items
Keeping items to time Letting people raise questions Helping to resolve conflict or move a topic on
The final step of chairing is actually leading the organisation of the meeting too. To include:
Agreeing agendas
Signing off minutes to be sent out
Working with CCG and practice managers to do above Slide5
Chairing skills needed:
To
be objective and impartial both in the meeting and organisation
Comfortable speaking in front of people
Comfortable guiding peopleAble to challenge constructively
Give people space to question / raise
comments
Equalities awareness
Basic organisational duties (able to keep a meeting in control and to time)
Polite, courteous and a calm manner Slide6
A possible way forward:
Anyone who is interested to put themselves forward
To have an informal meeting with Locality practice manager and Dr Katie Coleman
To start with chairing the Locality meetings, and to only chair the actual meetings (rather than also do the behind the scenes organisation)
With the view to chairing the Pan meeting when the
Lay Locality
Chairs feel comfortable enough to take this task on.
This could be through one person chairing the entire meeting
or co-chairing or rotating the chairing.
The final stage would be the Chairs taking over full chairing responsibility, including organisational
roles
Review every 6 to 12 months. Slide7
To discuss at your tables:
Would
you like patients to chair both locality and pan?
What skills would you like these patients to demonstrate to chair?
What support do you think a patient would need to chair? If you are interested in chairing please give your names email
islington.ccg@nhs.net
or write your
names down at your tables.