1Tier Cloud Solutions Provider 12 Program Requirements 1Tier Cloud Solution Provider Marketing Significant local reach customer reach Lead generation engines Sales Cloud Competency Certifications amp Sales Training ID: 704150
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Partner Capability Requirements1-Tier Cloud Solutions Provider (1/2)
Program Requirements1-Tier Cloud Solution Provider MarketingSignificant local reach (customer reach)●Lead generation engines●SalesCloud Competency, Certifications, & Sales Training●Pre-sales support resources ●Annual business plan●Pipeline visibility mechanism●Billing & ProvisioningProvide Tax/VAT ID and pass Microsoft credit and anti-corruption checks ●Billing infrastructure and operations●
LifecycleSlide2
Partner Capability Requirements1-Tier Cloud Solutions Provider (2/2)
Program Requirements1-Tier Cloud Solution Provider Deployment, Enhancements and SolutionsDeployment capability to deploy Microsoft Cloud Services●Support24/7 end-customer support (billing & technical) ●Premier Support for Partners (PSfP)RecommendedService Experience CLM processes to drive usage and adoption, up/cross-sell (CRM)●Microsoft RelationshipManaged partner●Partner C-level executive sponsor●Microsoft Cloud Solution Provider Agreement●
LifecycleSlide3
Performance Requirements Demonstrated 1-Tier partner performance within first year of onboarding to the program
Program Requirements1-Tier Cloud Solution ProviderNet paid seat adds in year one (Mature/Emerging)Office 365: 5k/2.5k*(Mature/Emerging)Incident Reports (IR) to Microsoft per month (1 IR per 2500 seats) ●* Local Microsoft subsidiary can increase these levels based on local market requirements