Assessment Improvement and Accountability Michelle Taylor Senior Research Analyst National Higher Education Benchmarking Institute Steps to productive benchmarking Productive Benchmarking Simply put benchmarking is comparing your college to other colleges ID: 715839
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Slide1
Community College Benchmarking:Assessment, Improvement and Accountability
Michelle Taylor| Senior Research Analyst
National Higher Education Benchmarking
InstituteSlide2
Steps to productive benchmarking.Slide3
Productive Benchmarking
Simply put, benchmarking is comparing your college to other colleges
One-on-one
Group of peers
National data sets Slide4
Benchmarking:An ongoing, systematic process for measuring and comparing the work processes of one organization to those of another.
(Kempner, 1993)Slide5
Benchmarking StepsSlide6
Identify What to Benchmark
Key Performance Indicators
Strategic Plan
Mission & Vision Statements
Values Statement
Look at your college sources.Slide7
Benchmarking StepsSlide8
Can you spot the differences?
Or the similarities?Slide9
Not having an identical twin is no excuse for not benchmarking.Slide10
Peer Selection Criteria
Do you have a
list of peer
colleges you use?
Do you want
to
just look
at
colleges
in
your state?
Do you want to look at SACS colleges?
Do you want
to look at
colleges
that
best “match
”
you?Slide11
How to Select Your Peer Comparison Group
Campus Environment
Institution Type
Institutional Control
Academic Calendar
Credit Enrollment
Minority Students
Percent State Revenue
Operating Budget
Faculty Unionized
Service Area Population
Unemployment Rate
Household Income
Service Area Percent MinoritySlide12
Recommendations:Choose peers based on your situation, needs and goals
Slide13
Utilizing benchmarking for strategic planning & program improvementSlide14
Benchmarking StepsSlide15
Sources of BenchmarksFour sources of national benchmarks provided by the Benchmarking InstituteSlide16Slide17
Graduation Rates in Three Years
Full-time, First-timeSlide18
Graduation Rates in Three Years
Full-time, First-timeSlide19
Graduation and Transfer Rate in Three YearsFull-time, First-timeSlide20
Cost and Productivity ProjectSlide21
Cost & Productivity ProjectProvides presidents, chief academic officers, deans and institutional researchers with benchmarks at the discipline level
Instructional costs (salaries and benefits)
Faculty workload
Class sizeSlide22
Cost & Productivity ProjectProvides participating institutions with the benchmarks to supportStaffing and faculty workload planning
Academic program planning
Program Review
Assessment
AccreditationSlide23
National Cost & Productivity Report SampleSlide24
Institutional Cost Report SampleSlide25
Benchmarks for Planning
Cost Per Credit HourSlide26
Benchmarks for Planning
Full-time Part-time
Full-time Part-timeSlide27
Cost per Credit Hour
51.38 Registered NursingSlide28
Graduation and Transfer rate: 42%
Peer group: 15 out of 30
Select Key Performance Indicator
Find the gap
Increase student success as measured by the graduation and transfer rate by 5%
1
2
Design improvement strategy
4
Benchmarks and Strategic Planning
75
th
percentile is at 52%
Set the goal
3
Find best practices
Implement improvement
strategySlide29
Gap Analysis
52%
Cohorts
Fall-Fall Persistence
Gap
Example Institution
Aspirational BenchmarkSlide30
Benchmarking Steps
Major College ProcessesSlide31
Benchmarking StepsSlide32
Learn More about Benchmarking and Best Practices
JCCC.edu/BenchmarkSlide33
Keep up with the Benchmarking Institute and all of our projects by joining us on LinkedIn and following us on Twitter.
@
EdBenchmark
Join the National Higher Education Benchmarking Institute GroupSlide34
Michelle Taylor
Senior Research Analyst
| National Higher Education Benchmarking Institute
Johnson County Community College|12345 College Blvd. | Overland Park, KS 66210
Phone: 913-469-8500 Ext.
3831|
michelletaylor@jccc.edu
http://www.nccbp.org/
https://costandproductivity.org/
http://maximizingresources.org/
http://workforceproject.org
/