September  F Quick Tip  Updating Troubleshooting and Resetting SoundPoint IP SoundStation IP and VVX  Phones Introduction  Quick Tip  SoundPoint IP SoundStation IP Polycom VVX UC Software
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September F Quick Tip Updating Troubleshooting and Resetting SoundPoint IP SoundStation IP and VVX Phones Introduction Quick Tip SoundPoint IP SoundStation IP Polycom VVX UC Software

30 Updating the Phones Configuration To update the phones configuration 1 2 3 4 Restarting the Phone To perform a restart using multiple key combinations brPage 3br Quick Tip 18298 SoundPoint IP SoundStation IP Polycom VVX UC Software 330 To perform

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September F Quick Tip Updating Troubleshooting and Resetting SoundPoint IP SoundStation IP and VVX Phones Introduction Quick Tip SoundPoint IP SoundStation IP Polycom VVX UC Software




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Presentation on theme: "September F Quick Tip Updating Troubleshooting and Resetting SoundPoint IP SoundStation IP and VVX Phones Introduction Quick Tip SoundPoint IP SoundStation IP Polycom VVX UC Software"— Presentation transcript:


Page 1
September, 2010 3725-17470-001/F Quick Tip 18298 Updating, Troubleshooting, and Resetting SoundPoint IP, SoundStation IP, and VVX 1500 Phones Introduction
Page 2
Quick Tip 18298 SoundPoint IP, SoundStation IP, Polycom VVX, UC Software 3.3.0 Updating the Phones Configuration To update the phones configuration: 1. 2. 3. 4. Restarting the Phone To perform a restart using multiple key combinations:
Page 3
Quick Tip 18298 SoundPoint IP, SoundStation IP, Polycom VVX, UC Software 3.3.0 To perform a restart using the phones menu: 1. 2. 3. Rebooting the Phone To

perform a reboot using multiple key combinations: To perform a reboot using the phones menu: 1. 2. 3. 4. 5.
Page 4
Quick Tip 18298 SoundPoint IP, SoundStation IP, Polycom VVX, UC Software 3.3.0 Uploading Diagnostic Files Uploading Log Files To upload the log files using multiple key combinations: Uploading Configuration To upload the phones current configur ation to the provisioning server: 1. 2. 3. 4. 5. 6.
Page 5
Quick Tip 18298 SoundPoint IP, SoundStation IP, Polycom VVX, UC Software 3.3.0 Resetting the Local Configuration or the Web Configuration To reset the phones

local configuration or web configuration: 1. 2. 3. 4. 5. Resetting Device Settings To reset the device settings using multiple key combinations: Note Resetting the device settings will reset al l of the network settings on on the phone, including the settings for the provisioning server under the Server menu. You can reconfigure these settings from Menu > Settings > Advanced > Administration Settings > Network Settings
Page 6
Quick Tip 18298 SoundPoint IP, SoundStation IP, Polycom VVX, UC Software 3.3.0 To reset the device settin gs using the phones menu: 1. 2. 3. 4. 5. Formatting

the File System To clear the phones memory and download the software: 1. 2. 3. 4. 5. Trademark Information 2010, Polycom, Inc. All rights reserved. POLYCOM , the Polycom "Triangles" logo and the names and marks associated with Polycom's products are trademarks and/or se rvice marks of Polycom, Inc. and are registered and/or common law marks in the United States and various other countries. All other trad emarks are property of their respective owners. No portion hereof may be reproduced or transmitted in any form or by any means, for any purpose other than the recipient's personal us e,

without the express written permission of Polycom