Enhancing webSCORE Bipartisan Election Advisory Commission - PowerPoint Presentation

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Enhancing webSCORE

Bipartisan Election Advisory CommissionAugust 19, 2019Tiffany Parker, Clerk and Recorder, La Plata CountyDwight Shellman, County Support Manager, Secretary of State

The Objective

Section 9 of HB 19-1278 added new subsection (6) to section 1-2-301, C.R.S.Requires CDOS, by July 1, 2021 & in consultation with County Clerk and Recorders, to further develop the statewide voter registration system to minimize wait times at polling locations

Specifically, SCORE must be developed to:

Streamline the voter check-in process; and

Provide a simple and intuitive user interface for election judges at voter service and polling centers (VSPCs)

The Technology

Colorado’s statewide voter registration system - SCORECitrix-based application first launched in 2008Developed for use by experienced county clerks and election staff

HB 1303 enacted in 2013

Fundamentally changed Colorado’s election model

Required counties to operate VSPCs where citizen election judges must provide full range of registration & voting services to eligible individuals

New election model required easier, more intuitive user interface for voter registration

The Technology (continued)

webSCOREColorado’s functional equivalent of an ePollbook

Web application rather than Citrix-based

Developed by CDOS in close consultation with county election officials

Intended for use by citizen election judges rather than election staff

Much more intuitive user interface

Performs many required back-end functions “behind the scenes”

Exchanges data real-time with classic SCORE

The Forum

SCORE User Panel (SUP) Forum for SCORE county users to request, review, comment & agree on SCORE development requirements & prioritiesModerated by Josh Johnson, SCORE Product Owner for the Elections DivisionMembers are seasoned SCORE users from 20 counties of all sizes and types: Adams, Arapahoe, Archuleta, Boulder, Broomfield, Chaffee, Cheyenne, Delta, Denver, Douglas, El Paso, Garfield, Jefferson, La Plata, Larimer, Morgan, Otero, Pitkin, Weld and Yuma

The Work

May-June Mini ConferencesConducted multiple sessions with different SUP members to quickly solicit views on implementing statewide mail ballots in accordance with HB 1278All SUP members with an opinion on the issue agreed statewide ballots should be implement via business processes outside of SCOREJune 25, 2019 Kick-off Meeting: Reviewed with full SUP membership:SUP’s purposeSCORE development & legislative prioritiesStatewide mail ballot implementation consensus

Brainstormed some concepts for voter self check-in stations

The Work (continued)

July 23rd & August 6th Meetings: Solicited, detailed and reviewed counties’ desired webSCORE enhancements to eliminate current “pain points”Increase the efficiency of entering residence addresses into voter recordsChange the order & layout of fields in registration screen to more closely follow layout of VR form

Change screen layout to allow easier access to common ballot issuance buttons

Change the HAVV check resolution screen to reduce election judge confusion

Ideas for changing OLVR’s “Mail My Ballot To” dialogue to reduce voter confusion

The Future

SUP will continue meeting to review and agree on development requirements for the identified webSCORE enhancementsAll enhancements will be completed by statutory deadline of 7/1/2021May be able to complete some of the desired enhancements before 2020 Presidential Election

Will work with SUP to agree on development priorities in order to achieve “biggest bang for the buck” in time for 2020 Presidential Election to the extent possible

Questions?