PPT-Valerie Ness In the patient zone: healthcare staff’s perceptions of the 5

th moment Funded by the Scottish Infection Research Network SIRN Project management group Robin Creelman Lesley Price Lisa Ritchie Jackie McIntyre Donald Bunyan Jon Godwin . The Fold. . Chapter 7. By Catherine Cheng. 鄭如玉. Two arguments. 1. I . must have a body because an obscure object lives . in . . me. . . 2. We must have a body because . our mind possesses a . Welcome and Introduction . Project Facilitator. Aims of the work. Aims of the work. To improve experience for patients. To help to improve experience for staff. To make the service a better experience for all. Dr. Mike Durkin. NHS National Director of Patient Safety. 4 May . 2016. Great potential for . error – the NHS in England. The National Reporting and Learning System (NRLS). 3. *’Patient . abuse (by staff/third party)’ . Dr. Girdhar J. Gyani. DG-AHPI . “Good quality means providing patients with appropriate services in a technically competent manner, with good communication, shared decision making, with cultural sensitivity and with greatest efficiency.”. In the patient zone: healthcare staff’s perceptions of the 5. th. . moment. Funded by the Scottish Infection Research Network (SIRN). Project management group: . Robin . Creelman. , Lesley . Price, . Breakfast with the Chiefs. December 7, 2016. 1. Our Panelists. Maria Judd,. . Senior Director, Canadian Foundation for Healthcare Improvement. Dr. G. Ross Baker, . Professor, Institute of Health Policy, Management and Evaluation, University of Toronto and Program Lead for the MSc. Program in Quality Improvement and Patient Safety.. Charles Conklin. . Director, Risk Management TUHS. John R. O’Donnell, . Esquire. Senior Counsel TUHS. What is Risk Management?. A coordinated system-wide process which identifies, prevents, or minimizes events that may present potential . Andy Tippet . Sr. Marketing Manager Healthcare , Americas. VarTech. 2014, September 18. Goals. Discuss trends that are driving healthcare today. Advent of the EHR . Care across the continuum. Advent of Analytics . Centers for Disease Control and Prevention. This presentation is current . as of December, 2014. This . presentation contains materials from . Centers for Disease Control and Prevention (CDC), . Médecins. .. Avoidable . harm occurs in patients requiring tracheostomies. Most studies are performed in the hospital setting and have identified recurrent themes including . deficiencies in staff . education, training and competency, and . HealthCare. , Inc.. The pandemic has (as usual) brought out the best.  Opportunities have been consumed by many. . As we continue to follow the path and guidelines laid before us by the CDC and CMS, recommendations and direction will change. . How It Benefits in Patient Acquisition. What do patients expect from your hospital and services in this digital era?. Healthcare providers prioritize elite customer experiences by automating the entire patient journey, from booking appointments to diagnostics and follow-up. This approach blends . Lecturer, University of Leeds & Bradford Institute for Health Research. @. DrJTJohnson. How healthcare staff wellbeing and burnout affect patient care and what we can do about it. Mid-Staffs crisis. Scientists in health: making a. difference . to people’s lives. Healthcare . science staff do a variety of jobs in the NHS, covering:. • Life . sciences. . (mainly laboratory . based, with little direct patient contact, .