25 August 2014 Bangkok, Thailand - PowerPoint Presentation

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25 August 2014Bangkok, Thailand

ASEAN-ITU Seminar

on

ICT Accessibility and Assistive Technologies for Equity in Society

Government Efforts to Improve Web Accessibility in Republic of Korea

Prof. Sukil Kim

Chungbuk National University

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ContentsIntroductionRole Model of Government

Legal System

Standardization Activities for Web AccessibilityR&D and Distribution of AT

ResourcesMan PowerConcluding Remarks2

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Ⅰ. Introduction Korea can be a successful practice in Web accessibility improvement policy.

Digital Divide Factors –

ICT infra

NIA Web-Accessibility Survey – Scores

3

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Ⅰ. IntroductionBrief ProgressBefore 1998: Morning Calm – Beginning period

Study Group was organized in university level, and

Introduced W3C Standardization efforts 1998~ 2008: Hot 10 Years

– Dramatic improvementLeading by KADO (Government),Collaboration with Universities & Industries After 2008: New Era – Stationary periodIndustries have grown up: 3 WA mark agencies. Gov’t controls WA mark quality.Organized experts for consulting web accessibility4

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Ⅰ. IntroductionMorning Calm

Hot 10 Years

New Era

~

96

97

98

99

00

01

02

03

04

05

06

07

08

09

10

11

12

13

14

Information Culture Center(ICC)

Korea Agency for Digital

Opportunity and Promotion(KADO)

National Information

Society Agency

Sense Reader, Xvision Technology

Web Eye Series

NVDA, Korea

WCAG 2.0

WCAG 1.0

Korea Digital Divide Act

KWCAG 2.1, TTA

KWCAG 2.0, NCS

KWCAG 1.0, NCS

Nationwide Annual Web Accessibility Survey

MAAG 1.0

Korea DDA

Web Accessibility Promotion, Education

NIA Web Accessibility Certification

Nat’l Cert.

M-App Access. Survey

KADO-WAH 1.0

MS DOS based SR

2.0

3.0

4.0

Revision

National

Informatization Act

5

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Ⅱ. Role Model of Government Strong Legal SupportStandardization Annual Survey of Web AccessibilityR&D and Distribution of AT Products, WA Tools

Resources

Man Power6

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Ⅱ. Role Model of Gov’t - Strong Legal Support

※ source : G3ict

, Web Accessibility Policy Making, 2012

Strong Legal Support7

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Ⅱ. Role Model of Gov’t - Strong Legal SupportMajor Laws :

Welfare

Law for Persons with Disabilities (April 11, 2007)

Article 8 (Prevention of discrimination) Article 22 (Access to information) Anti-Discrimination Against and Remedies for Persons with Disabilities Act (April 11, 2008)Article 21 (Duty to provide legitimate accommodation in relation to telecommunication and communication)Enforcement Decree Article

14 (Scope of phased provision of reasonable convenience and content of such convenience in information telecommunication and communication)Specifies ‘Web Content’ as a target, andIs induced to comply with KWCAG gradually over 5 years.

Article 50

(Fine) :

≤

30,000USD

National

Informatization

Act

(May 22, 2009)

Article 32

(Guarantee of accessing and using information by persons with disabilities, aged citizens, etc.)

Introduces operation of ‘

Web Accessibility Quality

’

mark

8

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Ⅱ. Role Model of Gov’t - Strong Legal SupportWeb Accessibility Quality Mark SystemIn 2007, NIA introduced ‘

WA mark’ to promote best practice websites that fully comply with KWCAG Std.

This is one of the most successful means of

policy.NIA’s WA Mark Applications

vs Certifications ※ Central Gov’t: 141/ Local Gov’t: 280/ Public Org.: 995/ Private Org.:14 websites

New system introduced in Nov 23, 2013

according to revised NI Act.

Terminates NIA’s WA mark process, and

Outsources to 3 WA Mark issuers selected through a contest.

37.5%

35.0%

16.4%

42.0%

45.2%

48.1%

66.3%

9

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Ⅱ. Role Model of Gov’t - Strong Legal SupportWeb Accessibility Quality Mark System

National Informatization act (Amendments: May 22 2013, Enforced: Nov 23 2013) : Article 32

∮ 2~5

Article 32 ∮ 2 (Approvement of issuers)Article 32 ∮ 3 (Cancellation of issuers)Article 32 ∮ 4 (Use of quality mark)Article 32

∮ 5 (Cancellation of quality marker)3 Issuers:Web Watch Co.: http://www.webwatch.or.krKWACC (Korea Blind Union): http://www.kwacc.or.krIWAC (KFOD): http://www.wa.or.kr/

10

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Ⅱ. Role Model of Gov’t - StandardizationStandardization Since 2002, WA experts had simulated all WCAG 1.0 requirements

as candidates of KWCAG 1.0.In 2004, TTA-KWCAG 1.0 was developed, and

In 2005, KCS-KWCAG 1.0 was accepted as 1st

National STD.In 2009, KWCAG 1.0 Technical Guidebook was published, andFreely distributed the guidebook to public.In 2009, TTA-KWCAG 2.0 was developed, andIn 2010, KCS-KWCAG 2.0 was accepted as revision of National STD

In 2011, KWCAG 1.0 Technical Guidebook was revised and distributed.In 2013, TTA-KWCAG 2.1 was developed, mainly focused on mobile web11

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Ⅱ. Role Model of Gov’t - StandardizationNational StandardsKWCAG 1.0

(Korean web content accessibility guidelines

1.0)Established in Dec 21, 20054 principles,

14 guidelines, 65 requirementsKWCAG 1.0 Technical GuidebookReleased in March 17, 2009Collection of how to design accessible websites according to KWCAG 1.03 Key Ideas for Standardization:By thorough evaluation of every requirement WCAG 1.0, crucial requirements were carefully selected to be KWCAG 1.0.Built

‘smart WA scoring system,’ in which a score of a requirement is adjusted according to the awareness of the requirement. WA score is reflected in governmental evaluation (ICT factor) of the organization.12

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Ⅱ. Role Model of Gov’t - Standardization13Smart WA Scoring System

Checklists

weight

score1Existence of alt text3

Proper alt text122Proper captions10

3

Perceivable

content without color

3

4

Clear instructions

3

5

Color contrast

3

6

No background sounds

2

7

Keyboard operable

10

8

Perceivable

keyboard focus5Logical order of keyboard focus movement59Time limit210Stoppable moving content211Blinking content212Link block4Checklistsweightscore13Proper page title3Proper frame title3Proper title of content block114Proper link text315Default language116Activation upon user request417Linearity of content318Caption & Summary of tables2Header cell & data cell of tables119Labels of forms320Error corrections321Markup grammar errors222Accessible web applications5sum100100※ 2013 version

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Ⅱ. Role Model of Gov’t - StandardizationICT Accessibility Standards

Type

Standards

title

NumberYear

Korea

Comm.

Standards

(KCS)

Automatic Teller Machine Accessibility Guidelines

1.0

KICS.KO-09.0040

Dec 19 2007

Korean

Web content accessibility Guidelines

2.0

KICS.OT-10.0003/R1

Dec 31 2010

Code Guideline for Printed Material Accessibility with Braille and Text-to-Speech for People with Visual Impairment

KCS.KO-06.0181

Dec

18 2012TTAStandards(TTAS)Korean Authoring Tools Accessibility Guidelines 1.0 TTAS.OT-10.0074Dec 27, 2006Digital Audio Books Guideline 1.0TTAS.OT-09.0001Dec 27 2006Software Accessibility Guideline 1.0TTAS.KO-10.0213Dec 27 2006Korean User Agents Accessibility Guideline 1.0TTAS.OT-10.0073Dec 27 2006Electronic Document Accessibility Guideline 1.0TTAS.OT-10.0122 Dec 26 2007Mobile Phone Keypads Accessibility Guideline 1.0TTAS.KO-06.0152 Dec 26 2007AD 2D Barcode for the People with Visual ImpairmentTTAK.KO-06.0180Aug 28 2008Korean Web content accessibility Guidelines 2.0TTAK.OT-10.0003/R1 Dec 27 2009Web Contents Usability Guideline for Persons with DisabilitiesTTAK.OT-10.0294Dec 23 2010Mobile Application Accessibility GuidelinesTTAK.KO-10.0634Dec 21 2012Korean Web content accessibility Guidelines 2.1TTAK.OT-10.0003/R2Dec 18 2013※ Several Korean Industrial Standard (KS) are maintained, but KCS & KS will be merged into Korean Standard soon.14

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Ⅱ. Role Model of Gov’t - Annual WA SurveyAnnual WA SurveyOverview

Since 2005, NIA evaluate national web accessibility factor in order to

Find trend of WA compliance. Applied NCS VersionKWCAG 1.0: ~2010 /

KWCAG 2.0: 2011~Results:※ In 2011, Avg. WA scores are lowered due to

- new KWCAG 2.0 standard & - expansion of samples according to Anti-Discrimination Act

KWCAG

1.0

KWCAG

2.0

STD:

Annual WA Survey – Avg. Scores/

No. of Sites

15

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Ⅱ. Role Model of Gov’t -

Annual WA Survey

Annual WA Survey

Annual WA Survey – Scores of Every Sector

Central Gov’t/ Local Gov’tSpecial Education Schools/ Day care center for young children with disabilities/General Hospitals/ Social Welfare Organizations / Residential Facilities for Persons with Disabilities

Public Libraries/Public Museum/ Art Gallery/

Organizations for Arts, Cultures & Physical Activities

Elementary, Middle, High Schools/ Universities/

Clinics, Dental Clinics, Korean Traditional Hospital

Movie Theater (>300)/

Other Theaters & Concert Halls, etc. (>1,000)

Private Kindergartens/ Research Fac.

All Corporate Bodies

Responsible Sectors

16

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Ⅱ. Role Model of Gov’t - R&D, Distribution of AT R&D Funding for AT

NIA supports $300,000/year to 2~4 AT industries.

S & M Business Administration also supports R&D funds to industries.

Distribution of AT ProductsNIA distributes 4,000 AT products a year.Consumers w. disabilities can buy an AT product for 20% of the regular price. Government supports up to 80% of the price. 

17

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Ⅱ. Role Model of Gov’t - R&D, Distribution of AT R&D Funding for AT Since 2004, NIA has developed

32 AT products.AT industries has exported 10,398 AT

products ($4.6m) to USA, Japan and other countries. 18

Type

04

05

06

07

08

09

10

11

12

13

Total

Physical

Impairment

1

2

1

-

3

1

21--11VisualImpairment1-311

-

1

1

2

1

11

Hearing

Impairment

1

1

-

3

-

1

1

1

1

1

10

Total

3

3

4

4

4

2

4

3

3

2

32

<

AT Products – R&D>

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Ⅱ. Role Model of Gov’t - R&D, Distribution of AT Distribution of AT Since 2003, NIA has distributed 41,791 products (including S/W).

19

Type

03

04

05

06

07

08

09

10

11

12

13

Total

Physical

Impairment

80

274

423

826

1,181

1,343

1,2548526776734258,008(19%)VisualImpairment

1,754

624

599

1,380

1,400

2,993

1,974

1,583

1,870

1,200

1,209

16,586

(40%)

Hearing

Impairment

517

217

262

353

137

2,190

1,126

1,986

1,689

2,275

2,838

13,590

(33%)

PCs

3,307

-

300

-

-

-

-

-

-

-

-

3,607

(8%)

Total

5,658

1,115

1,584

2,559

2,718

6,526

4,354

4,421

4,236

4,148

4,472

41,791

(100%)

<

AT Products – Distribution>

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Ⅱ. Role Model of Gov’t -

R&D, Distribution of AT

Development & Distribution of WA Evaluation S/WNIA developed K-WAH, that is simple, automatic WA evaluation S/W.WA Mark Issuers request self checking score of website before applying WA Mark Certification.

Currently, K-WAH ver. 4.4 is available, and Freely downloadable from ‘WA Lab’ site: http://www.wah.or.kr/Achive/Kadowah.asp

No. of Downloads – K-WAH 4.0 (2013~)20

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Ⅱ. Role Model of Gov’t - R&D, Distribution of AT

K-WAH 4.4

Evaluates 6 Requirements:

Existence of Alternative Text for Images

Existence of Title of web pages

Existence of Page Language Definition

Notification of New Pages Open

Existence of Labels for All Interactive UI Elements

Correctness of Markup Grammars (HTML 4.0, XHTML 1.1, HTML5)

K-WAH 4.4, revised version in 2012

K-WAH 3.0, revised version in 2010

21

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Ⅱ. Role Model of Gov’t - ResourcesResourcesNIA is full charge of WA promotions:Education on web accessibilitySeminars, International & Local Training Experts:Cultivates WA Supporters

Online WA Consulting through

‘WA Lab, NIA’ & ‘Google Groups’22

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Ⅱ. Role Model of Gov’t -

Resources

Training WA ExpertsFree training to public in order to increase awareness on WA.Since 2005,

18,763 people have completed WA training courses.

No. of People - WA Training Course Completed23

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Ⅱ. Role Model of Gov’t -

Resources

Workshops/SeminarsNIA organizes biannual WA seminar & workshop in order to Introduce up-to-date technologies, best practices, standards, legal systems, etc. Since 2004, NIA has organized

22 seminars. Usually, 439 participants attend in a seminar for the past 5 years.

※ Speakers include

Judy Brewer

(

W3C WAI

Chair

),

Bonnie

Kearney

(

Microsoft’s

Chief of Acc. Tech.),

T. V. Raman

(

Google’s

Accessibility Specialist), and etc.

24

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Ⅱ. Role Model of Gov’t -

Resources

Web Accessibility Lab, NIA SiteWA Portal

, that providesResources, such as standards, state-of-art technologies, Training and Seminar Schedules and etc.,Online Q&A service,Download service of K-WAH 4, an automated WA evaluation software, etc.

No. of Accum. Visitors – WA

Lab, NIA

25

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Ⅱ. Role Model of Gov’t - M

an Power

Man PowerFor 10 years, NIA did not change senior officers who are in charge of WA promotions.

Consistently trains WA experts and specialists until public sector can train their own engineers.NIA gives trainees a chance to work as an expert.Maintains human networks with the disabilities.26

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Ⅱ. Role Model of Gov’t - M

an Power

WA SupportersNIA organizes groups of WA supporter, that provide free consulting and inspection services to less developed sectors

which experience technical and financial difficulties, such as small shops, public organizations, welfare centers, etc. NIA has trained 213 WA supporters, that consult 5,000 times in 2 years.Year

people2012

101

2013

112

T

otal

213

<

WA Supporters Trained >

2012

2013

Total

No. of web

sites

1,782

1,390

3,172

No. of consult. & insp. services3,0002,0005,000< Annual Consult. & Insp. Services>27

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Ⅱ. Role Model of Gov’t - Man PowerOrganizing Expert Group

NIA organizes ‘WA experts’

to provide online Q&A services to public.Anybody can ask WA experts for help about

technical difficulties.Online Q&A through WA Lab, NIA:URL : http://www.wah.or.kr/Consulting/introduce.asp

2008

2009

2010

2011

2012

2013

2014.4

Total

No. of Q&As

59

881

851

604

691

1,008

115

4,209

<No. of Q&As since 2008>

28

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Ⅲ. Concluding RemarksKorea is one of best practicesGovernment’s key role is to prepare legal system

for WA.

Standardization strategy shall also concern the ability of the society. Continuous efforts, such as

training, consulting and other promotions must be provided until public sectors can stand alone. Enthusiasm of officers and staffs

is invisible, but very important!!We are ready to share experiences with ASEAN countries.29

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Ⅲ. Concluding RemarksContact Point: Mr. Gregory Pokorny

: g_pokorny@nia.or.kr

IT Assistance Program: http://eng.nia.or.kr/english/eng_nia.asp

30

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Thank you