Mags Harrison Workforce Lead, Partnerships Division - PowerPoint Presentation

Slide1

Mags HarrisonWorkforce Lead, Partnerships DivisionAdult Social Care and HealthKent County Council

New Partnerships Division, Adult Social Care and Health

Designs high impact solutionsMeets the challenges facing Health & Social CareInnovative use of technology especially digitalCreates the workforce of the future

Meets the Challenges facing health & social careInnovative use of technology especially digital

Works with

Global Partners

Website:

designandlearningcentre.com

Follow us on Twitter:

@KentDLC

Anne Tidmarsh, Director Partnerships

Recruitment Pending

Partnerships Lead

Georgina Walton

Design and Learning Centre Manager

Mags Harrison Workforce Lead

Design and Learning Centre Team

Care Sector Wider Workforce Governance

Design and Learning Centre Hub

Design & Learning Centre (DLC) - Learning and Development Hub

Some Achievements To date

Designs high impact solutionsMeets the challenges facing Health & Social Care

Innovative use of technology especially digital

Creates the workforce of the future

Meets the Challenges facing health & social care

Innovative use of technology especially digital

Works with

Global Partners

Nursing Associates in Social Care –

Links with NHS MTW and EKHUFT

Buurtzorg Nurse led community care pilots –

Edenbridge, Charing and Dom care

ESTHER team

supporting MDT roll out in DGS. Second Inspiration Day 21.3.19

National Recruitment Campaign for Social Care –

Local support for the campaign and free job advertising

Launch of Leadership and Management offer

–’ Well led’ received 90 applications for 25 places! And over 50 applications to date for ‘Lead to Succeed’ Programme.

Partnership work with KICA/Ladder to the Moon

– for Creative Leadership programme

Wide range of FREE training and e-learning courses -

Moving and Handling, Stoma Care, HR for Social Care, ESTHER, Dementia Friends and new

Scils

e-learning

Website:

designandlearningcentre.com

Follow us on Twitter:

@KentDLC

The ESTHER Care Philosophy

Designs high impact solutions

Meets the challenges facing Health & Social Care

Innovative use of technology especially digital

Creates the workforce of the future

Meets the Challenges facing health & social care

Innovative use of technology especially digital

Works with

Global Partners

ESTHER:

focusing on what makes care better for ESTHER by everybody involved asking : “What matters to YOU” .

Ambassador -

introduction to the philosophy, planned sessions as well as on request.

ESTHER Improvement Coaches -

training in Continuous Quality Improvement, improvements for the service users as main goal. Either for already established teams or people based in the same geographical area.

ESTHER cafés -

an informal meeting where an ESTHER with recent experience of care pathways share their story which will then be discussed around smaller tables with ESTHER participating in the discussion, with the aim to find 5 improvement opportunities based on that story.

Numbers trained to date:

Ambassadors approx. 1000, Coaches 69

Website:

designandlearningcentre.com

Follow us on Twitter:

@KentDLC

A Reminder of the ESTHER Journey

Designs high impact solutions

Meets the challenges facing Health & Social Care

Innovative use of technology especially digital

Creates the workforce of the future

Meets the Challenges facing health & social care

Innovative use of technology especially digital

Works with

Global Partners

January 2016 -

Kent integrated care Pioneer team visits ESTHER Sweden, Anna Carlbom from ESTHER Sweden joins the Kent team during 2016

Feb-March 2017 -

pilot ESTHER Coaches at Hawkinge House

Early Spring 2017 -

ESTHER in Kent presented at the Chief Nursing Officer Summit,

ESTHER Coaches trained in Thanet and launch of ESTHER Newsletter

April and May 2017 -

ESTHER roadshow – 2hr ESTHER ambassador training

Summer 2017 -

ESTHER cafés in Thanet and at Hawkinge House

Autumn 2017 -

ESTHER Coaches around Broadmeadow Integrated Care Centre trained

November 2017 -

First ESTHER Inspiration Day held in Sandwich

March 2018 -

monthly ESTHER Ambassador sessions rolled out across Kent

May 2018 -

ESTHER ambassador training and Café as part of Junior GP Frailty training

Summer 2018

-

3 new Cohorts of ESTHER coach training

Autumn 2018 -

ESTHER team expands to include ESTHER Lead, ESTHER Training Coordinator and Project officer, ESTHER roll out begins in North Kent

February 2019 -

2 New Cohorts of Coaches in training

March 2019

-

Second ESTHER Inspiration day held in Dartford

Website:

designandlearningcentre.com

Follow us on Twitter:

@KentDLC

Transforming Integrated Care in

the

Community

Four year cross border programme

Funded by the Interreg 2 seas programme 2014-2020

Cross border partnership with 14 partners

UK, France and Belgium are test areas for implementation

Robust Evaluation and continuous learning

Develop blueprint to allow others to adopt model elsewhere

EU – TICC

Transforming Integrated Care in the Community

Our goals To provide high-quality care delivered by integrated, self managed teamsTeams to be made up of nurses, healthcare workers, homecare organisations, mental health, plus others Increased staff productivity, recruitment, retention and staff & patient satisfaction

Decreased costs, emergency admissions and staff sicknessDelay need for residential or end-of-life care

Why do we need to change?Ageing population

France, Belgium and Holland face similar clinical, social and financial challenges as UKDifficulty implementing system-wide change

Recruitment and retention

Decreasing

public

spending

Retention of high quality services

Designs high impact solutionsMeets the challenges facing Health & Social CareInnovative use of technology especially digital

Creates the workforce of the futureInnovative use of technology especially digital

Works with

Global Partners

Website:

designandlearningcentre.com

Follow us on Twitter:

@

KentDLC

The project so far:

Produced Medication Administration Guidance for Social Care Providers and Care Workers

Pilot starting in West Kent to introduce Medication Administration Record Charts (MAR Charts) provided at point of discharge and continued by community pharmacy

Working towards providing social care with better access to support and information around medicines concordance and optimisation

For more information visit our project page:

https://designandlearningcentre.com/overview-of-our-work/medicines-in-the-community/

Medication in the Community Project

NEXT STEPS

Meets the challenges facing Health & Social Care

Innovative use of technology especially digital

Creates the workforce of the future

Meets the Challenges facing health & social care

Innovative use of technology especially digital

Works with

Global Partners

Nurse Associates

– Further roll out of the NA programme utilising KCC apprenticeship levy to support access to trainee nursing associate places

ESTHER

– Support MDT working, more ESTHER cafes and Train the Trainer Programme

Buurtzorg UK

masterclass to take place 23.4.19. More pilots starting soon

Digital -

Carers App Project Officer role starts 15.4.19. Further Digital events

Dementia Friendly Communities -

Project Officers joining DLC team from April

Positive Behavioural support package

for Transforming Care providers

Mental Health -

provider forums for the sector, addressing gaps

Leadership and management offer

– Creative Leadership, Well Led, Lead to Succeed and Coaching and Mentoring

Website:

designandlearningcentre.com

Follow us on Twitter:

@KentDLC

Next Steps Continued

Designs high impact solutions

Meets the challenges facing Health & Social Care

Innovative use of technology especially digital

Creates the workforce of the future

Meets the Challenges facing health & social care

Innovative use of technology especially digital

Works with

Global Partners

Recruitment support

– Awaiting news on the extension of the national Campaign to determine local activity

Further short course training -

details available on DLC web site

Scils

learning resource for the sector –

available now!

and finally……………

Partnership working between all involved to improve recruitment, retention, upskilling and career pathway options across the sector

Using all our systems in a connected way to do the above

Website:

designandlearningcentre.com

Follow us on Twitter:

@KentDLC

Further Information and Contact Details

Further information: Website: https://designandlearningcentre.com/ Get live Updates as they happen by following us on Twitter: @KentDLCEmail: designandlearningcentre@kent.gov.uk