A Real World Example Ann Zbylut Senior Consultant Rapid Technologies 9168695585 annzbylutraptekcom Me Discuss the use of Kinetic Request to create Purchase Requisitions in Remedy Why create Purchase Requisitions in Remedy ID: 376667
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Kinetic Request and BMC Remedy Purchasing
A Real World ExampleSlide2
Ann
Zbylut
Senior ConsultantRapid Technologies916-869-5585ann.zbylut@raptek.com
MeSlide3
Discuss the use of Kinetic Request to create Purchase Requisitions in Remedy
Why create Purchase Requisitions in Remedy?
DemonstrationHow do I maintain an inventory of items available for purchase?Evolution of a Service ItemQuestionsAgendaSlide4
Why do we want to use Remedy to process Purchase Requisitions?
CMDB
Line items in a Purchase Requisition are added to the CMDB to track the true lifecycle of a CI from purchase to end of life.Integrations with Financial SystemsAdvantagesSlide5
Demo of the “Order Computer System” Kinetic Service Item
DemonstrationSlide6
How do I maintain items that users can order?
Data driven using BMC Remedy Asset Management
Uses the out-of-the-box Configuration module to maintain an “inventory” of purchasable items.Requires no hard-codingAllows users to upgrade components during orderCatalog MaintenanceSlide7
The evolution of a Service Item
“Order a Computer System” was originally developed pre-Task Engine.
Used old-time Tasks to create Purchase RequisitionsWorkflow was redesigned to include new features available using Task Engine.GUI design was updated using a new theme.EvolutionSlide8
Questions?Slide9
Ann
Zbylut
Senior ConsultantRapid Technologies916-869-5585ann.zbylut@raptek.com
Again, Me