February 10 2021 R I S K FREQUENCY LOW RISK LOW FREQUENCY LOW RISK HIGH FREQUENCY HIGH RISK LOW FREQUENCY HIGH RISK HIGH FREQUENCY AWARENESS ASSESSMENT MOTIVATION Training Course ID: 1038661
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1. BBSBBS Pros & ConsBBS Observation ProjectFebruary 10, 2021
2. RISK FREQUENCYLOW RISKLOW FREQUENCYLOW RISKHIGH FREQUENCYHIGH RISKLOW FREQUENCYHIGH RISKHIGH FREQUENCY
3. AWARENESSASSESSMENTMOTIVATIONTraining CourseSUPPORTACTION
4. ExpectationsExamine 3 years of InjuriesReview BBS Observations associated with high-risk tasksCreate a game planReview the game plan Develop a training deck
5. Examine 3 years of InjuriesLocation, district and Med-Shred BUWhich tasks have shown themselves to be the “riskiest”?Provide instructions to EHSMs on what criteria to use and how to go about it
6. Review BBS ObservationsIdentify BBS Observations most impactfulUnderstand the location’s historyDo the existing BBS Observations and determine if they get to the root of the problem
7. JSA and BBS Overview
8. BBS Observations ImpactedFocus:Retool/Rework the QuestionsRemove/Add QuestionsEncourage more interactionProvide a better coaching opportunity DOM’s Discussion:“What would you do if…” Phase 1 Phase 2
9. BBS Observation Questions - ExamplesBEFOREQ: 01Answer: Yes ( ) No ( ) N/A ( )Appropriate Personal Protective Equipment (PPE) is inspected and properly applied (E.g., safety glasses, safety footwear, approved gloves, hi-vis vest)?Q: 02Answer: Yes ( ) No ( ) N/A ( )Team Member inspects travel path for slip, trip, and fall hazards and observes for vehicle traffic?AFTERQ1. Have TM inspect and don required PPE properly. Ask TM what they would do if PPE used is defective/damaged. Did they state they would report defective or damage to Supervisor/Manager?Q2. Have TM walk around the vehicle. Are they able to identify a potential slip, trip or fall hazard and identify vehicle traffic? (i.e., PITs, pedestrians, uneven surfaces, spills, wet areas)
10. BBS Observation Questions - ExamplesBEFORE Q: 08 Answer: Yes ( ) No ( ) N/A ( ) Team member sizes up the load by nudging the container to determine its weight and does not attempt to lift heavy containers alone or move more than one container at a time? Q: 09 Answer: Yes ( ) No ( ) N/A ( ) Team member positions their body square to the container and uses proper lifting techniques and ergonomic positioning to lift the container? (E.g., always uses both hands, uses container handles, uses legs to lift by bending at the knees and not the waist)Q: 10 Answer: Yes ( ) No ( ) N/A ( ) Team members maintains the container away from the body and in the power zone (between mid-thigh and mid-chest height) and pivots their entire body to face the autoclave bin by moving their feet to turn? AFTERQ5. Have the TM lift a waste container. Do they do the following: test the load by nudging container to determine weight, inspect the area where their hands will be placed for potential hazards, position their body square to the container, keeps container away from the body in the power zone and use proper lifting techniques? (i.e., using both hands with one hand at the bottom off the container and the other at the top of the container, using legs to lift, keeping back straight and knees bent, pivoting feet to turn)
11. COMPLETING BBS ObservationS
12. ANNOUNCE
13. WATCH
14. ASK
15. REINFORCE
16. EDUCATE
17. PERFORMANCE
18. Test RunBBS Observations Questions reviewed by DOMsPositive Feedback ReceivedBBS Observations Questions sent to Programs Team and Mo for reviewTesting of BBS Observations Questions in the field by EHSMs initiated Jan 14.
19. “Game Plan”Pilot Test – February 1, 2021Shift our BBS program from quantity to quality“Wax on/Wax Off”Goal is to be “Constructively Dissatisfied”Goal for 10% of negative responsesStandardize execution of the BBS ObservationData Collection – KPI’s on Dashboard
20. Quantity to QualityEncourage participationUpdate Appendix C – Observation Process (BBS-5)Update Appendix D – Coaching Process (BBS-5)Ensure the observation data is reviewed during safety meetings10% Negative ResponsesKPI’s on DashboardDeliver frequent, consistent feedbackSpeaking upWax on/Wax off “Constructively Dissatisfied”Format of BBS Observation Questions
21. Pilot TestFebruary 1, 2021High Risk LocationsLocations with high number of observationsSelected by other DOMs ( 1 per district)Test and Trial new BBS QuestionsOps supported by EHSMsReceive feedback by March 1, 2021Lessons learned to make improvements
22. Pilot Test Locations Selected…Cleveland TN AutoclaveBeaver Dam KY Autoclave/BiosystemsKnoxville TN Transfer StationHazelwood MO SIT PlantSchiller Park IL SIT PlantFresno CA SIT BalerFresno CA AutoclavePompano Beach SIT PlantTampa FL SIT Transfer StationMemphis TN AutoclaveRancho Cordova CA Transfer StationHollister CA AutoclaveSaint-Laurent QC SIT PlantStoney Creek ON SIT PlantEdmonton AB SIT PlantSt. Remi QC Autoclave
23. Pilot Test FeedbackHow do we want to capture/manage the feedback?Email feedback results to Donna by COB on March 3, 2021Debrief/Discussion call March 4, 2021Progress call with Mo March 11, 2021
24. OGP App
25. Training DeckReview and updated by TrevorAdded AWARE acronym“E” to “Educate”Under 20 slidesTranslated versionsRollout date of April 1, 2021
26. Communication StrategyKathi Kraft, Director of Organizational ChangeChanges to BBS ProgramHelp develop the messaging & communication strategySteps:Donna/Kathi review BBS changesKathi schedules call with Mo, Kelly, Donna & JeffKathi/Mo circle back & share plan with Rich/Joe
27. Wrap-UpQuestions/CommentsNext Steps