Mike Land City Manager ICMACM CPM Matia Messemer Employee Experience Director SHRMSCP Learning Opportunities There is an emerging iteration of the HR profession tied to experience and it could be a tool for promoting organizational health ID: 1003422
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1. Employee Experience: Next Gen HRMike Land, City Manager, ICMA-CM, CPMMatia Messemer, Employee Experience Director, SHRM-SCP
2. Learning OpportunitiesThere is an emerging iteration of the HR profession tied to experience, and it could be a tool for promoting organizational health.Where to start with an employee experience model.Use the employee life cycle model to understand current employee experience and future employee experiences. Link to communities’ desires as represented by elected officials.Approach Coppell’s story as a case study.
3. Organizational NeedThe WhyThe Lens of Employee Experience
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5. Idea of Employee ExperienceKey Focus Areas:DevelopmentTrainingAllyshipBenefitsRelationshipsSystemsTalent AcquisitionCulture ConnectorLeadership Partner
6. Organizational StructureThe howCreating the Employee Experience Department
7. Employee Experience AND Human ResourcesProfessional StandardsHuman Resources (HR) Knowledge Domains (SHRM)PeopleOrganizationWorkplaceHuman Resources Competencies (SHRM)LeadershipInterpersonalBusiness
8. Employee Experience AND Human ResourcesPeople-FocusedCultural alignment and leadDesign ThinkingBelongingOrganizational EffectivenessInnovationEmotional connectionPurpose
9. Employee Experience DepartmentFocus Areas:LearningPeople SystemsBenefitsRelationshipsOrganizational EffectivenessInnovationTalent Acquisition & MakingSpecialist ModelTeam DevelopmentEmployee Life CycleFoundation of Pay & BenefitsPermission for More
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11. Organizational EffectivenessThe FutureMeaningful Employee Experiences
12. Pillar 4: Future Oriented Approach to Residential HousingPillar 5: Create Business and Innovation NodesPillar 6: Implement Innovative Transportation NetworksPillar 7: Apply Smart City Approach to Resource ManagementPillar 1: Perpetuate a Learning EnvironmentPillar 2: Foster an Inclusive Community FabricPillar 3: Enhance the Unique "Community Oasis" Experience
13. Takeaways…Explore employee experience in more detailUnderstand and discuss the next iteration of HR, and recognize the type of HR they have in their organizationLink organizational culture to organizational effectiveness through assessing org needs, developing structure for solutions, and achieving the desired outcome.Engage critical thinking around employees’ experiences within their organization
14. Q & AMatia Messemer – matia.messemer@coppelltx.govMike Land – MLand@coppelltx.gov