Community Collaboration Training Program February 2013 Session Deliberative Issue Framing Trainer Martín Carcasson Director CSU Center for Public Deliberation Overview of Session The National Issues Forum model ID: 289645
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Colorado State ExtensionCommunity Collaboration Training ProgramFebruary 2013 Session:Deliberative Issue Framing Trainer: Martín Carcasson, DirectorCSU Center for Public DeliberationSlide2
Overview of SessionThe National Issues Forum modelInitial issue analysis to set up framingNamingFraming the approaches
Available
resourcesSlide3
I. Review of key deliberation concepts Three Primary Forms of “Politics” as Public Problem SolvingAdversarial politics (competitive, pro/con, activists, campaigns, interests groups, mobilizations, elections, votes, coalitions, etc.)
Administrative/Expert politics
(experts, data focused, research, facts, technical solutions, bureaucracy, etc.)
Deliberative politics
(cooperative, participatory, collaborative, public participation, conflict resolution and transformation, mediation, community focused, civic participation, etc.)Slide4
Public/
Advocates
Experts
Decision-makers/
Politicians
The deliberative practitioner
Adapted from
Throgmorton
, “The
Rhetorics
of Policy Analysis,” 1991Slide5
I. Review of key deliberation conceptsKey Products of Deliberative Inquiry the identification and attempted resolution of key obstacles to collaborative problem-solving,the identification and building upon of common ground,
the
identification and working through of tough choices or
tradeoffs,
the
identification and development of support for complementary and creative action from a broad and inclusive range of stakeholders.Slide6
I. National Issues ForumsBasic FeaturesOne time meetings, 2-3 hours long
Use of particularly framed background material
Overall frame: What should we do about “X”?
Common problem with 3-4 approaches to address it
Approaches designed to insure full conversation and spark understanding, not as “options” from which to
choose or vote onSlide7
Land Use Conflict: When City and Country Clash Approach 1: Reestablish the Free MarketApproach 2: Protect Farmland and Open SpaceApproach 3: Redevelop Central CitiesApproach 4: Manage Growth on the Rural-Urban FridgeSlide8
The “Placemat”Slide9
Stages of an NIF forumWelcome
Ground Rules and Goals
Introduce Framework
Personal Stake
Deliberation
(Dedicated time for each
approach focused on appreciations and concerns)
Reflection
QuestionnaireSlide10
National Issues ForumsPros of the ModelHelps shift conversation from zero-sum frame and entrenched perspectivesPlaces focus on arguments and interests, not simply positions
Very adaptable and easy on facilitators
Insures a broader conversation
Works against wishful thinking (magic bullets and devil figures), but still supports action
Facilitates “working through”
(common ground and tensions
are revealed both within and across approaches
)
Allows for good data to serve its purpose
Allows for a broad range of actionsSlide11
Sam Kaner,
Facilitator’s Guide to Participatory Decision-MakingSlide12
National Issues ForumsCons of the ModelPuts a lot of pressure on the framing to jumpstart the conversation; requires trust
Issue framing works well for divergent thinking, and the forums work well to work through groan zone, but convergent thinking
tends
to require other techniquesSlide13
Steps in Issue Framework DevelopmentIdentify a public issue ripe for deliberationIdentify the underlying values and concerns (i.e. common ground and key tensions)Name the overall issue
Develop
potential approaches
Identify
specific actions, arguments for and against, tradeoffs, and key discussion questions
Research
and refine the approaches
Test
the frameworkSlide14
II. Initial issue analysis to set up framingIssue analysis is based on qualitative analysis on how various stakeholders talk about the issue, informed by traditional expert researchSignificant examples of public discourse to analyze may already be available, but often some sort of open ended survey is used to help gather additional insights
Survey data is often
collected and posted to support transparency
Typically not scientific, though asking demographic questions can be helpfulSlide15
Typical initial issue questionsHow do you see the issue? Why is the issue important to you?What concerns do you have?What do you see as the main causes of the problem?How does the issue affect others they know, and what concerns do those people have? What should be done about the issue and by whom
?
What are the key challenges to addressing the issue?
What does success look like? Slide16
Initial issue questionsAnswers to such open ended questions provide more clarity concerning the four key products:Obstacles are derived from how participants define the issue and how they discuss opposing viewsKey values are directly derived from questions about what is important to them and what concerns they haveTensions are indirectly derived from dilemmas arising from expressed values and interests between participants. If a particular tension is clear, you may consider asking about it directly to see how people respond or asking about key challenges.Potential actions
directly
derived from questions concerning actions from various stakeholders Slide17
Sample Initial SurveysStadiumI am excited about...I am concerned that...What additional information would you need to decide about this issue?What is the most important thing you want the advisory committee to understand about your view of this issue?What questions/concerns/suggestions do you have for the public engagement process?Additional questions or comments.Slide18
Sample Initial Surveys – Poudre River ProjectI am concerned that…One thing that is particularly valuable to me is…I need more information about…One question I have is… I am struggling with…One
tension I need to work through is
…
I believe we should
…Slide19
Sample Initial Surveys - DropoutsAre you concerned about the number of high school dropouts in our community? In what way? What do you think concerns others in our community?What are the most difficult challenges facing us related to this issue in our community? What are the hard choices we have to confront? What do you think causes students to drop out of high school?
What
could be done to reduce the number of students who dropout ? Who should be involved?
What
other thoughts about this issue would you like to offer?
What
aspect of this issue does the public most need to talk about
?Slide20
Sample Initial Surveys1. What do you think is the biggest success the Colorado Wine Industry has achieved in the last 5 years?2. To what do you attribute that success?3. What issues do you have as an individual/business concerning the CO wine industry?4. What do you think the top 3 challenges currently facing the further growth of the Industry?5. How would you suggest best facing those challenges?
6
. What would you like to be involved in as the Industry moves forward (e.g. task force, CAVE
Subcommitee
, special events)?
7
. Any other comments, suggestions, or questions?Slide21
Sample Initial SurveysSilver Tsunami1) Fort Collins has received many awards and accolades for being a great place to live, including many awards that specifically celebrate Fort Collins as a great place to retire. For you, what is at least one thing about Fort Collins that helps make it a wonderful place for older residents? When we are at our best, what do we do well?2) For all of us, we need to be thinking of the years we grow older as a time to live our dreams, to challenge ourselves, to embrace what might be, to experiment, to invest ourselves in other possibilities. Regardless of your current age, what are you most excited about doing with your time during that stage of your life (50+)?
3
) Imagine it is 10 years from now, and Fort Collins is recognized nationwide as the community that got it right and reacted beautifully to the changing demographics by creating the ideal community for older Americans. What happened? What did we do? If you like, you can utilize the categories from the Community Readiness Chart to help you think about potential areas of improvement.Slide22
Sample Initial SurveysWhat do you see as the key benefits to building the local food economy? What do you see as the key concerns that could arise as our local food economy grows?What obstacles do you feel are currently limiting the local food economy? What actions, either by government, organizations, or individuals do you suggest?Who are the key stakeholders and organizations you feel would need to be involved in this issue?A key issue with building the local food economy is finding the right balance between providing support and flexibility, while also protecting public health and the local environment. What thoughts do you have on these challenges?What are some of the key questions we need to be asking at this point? Slide23Slide24Slide25
Analysis of SurveysRead through them question by question (not person by person)Identify key recurring themes, particularly around the 4 key productsWhen possible, multiple passes and additional people can assist with coding and analysisGrouping related key themes assists with approach development laterSlide26
Using
GoogleDocs
for Online Surveys
Step 1: Create new “Form”Slide27
Step 2: Choose Title and ThemeSlide28
Step 3: Add questionsSlide29
Question typesParagraph textMultiple choice (choose one)Checkboxes (choose all that apply)Choose from a list (dropdown menu)Typical progression:Demographic questions
Open-ended
More specificSlide30
Three Main Page TypesEdit form (to build and make changes)Live form (the public face)The Responses (a spreadsheet)Slide31
Moving between typesSlide32
Live formSlide33
ResponsesSlide34
CSU URL Shorteners.colostate.edu
From
https
://
docs.google.com/forms/d/11mQJHG-5dvwue7fL7xUqNr2RSPYxfEiNJAOe4OwYJNk/viewform
to
http://col.st/VVcC96Slide35
Steps in Issue Framework DevelopmentIdentify a public issue ripe for deliberationIdentify the underlying values and concerns (i.e. common ground and key tensions)Name the overall issue
Develop
potential approaches
Identify
specific actions, arguments for and against, tradeoffs, and key discussion questions
Research
and refine the approaches
Test
the frameworkSlide36
NamingChoose a broad frame for the issue that can include all key stakeholder’s concernsAvoid inflammatory terms and think carefully about word choice and imageryOverall frames typically focus on a common problem or a common goalOverall frames are often a question: What should we do about X?How can we achieve x?How can we optimize safety in our schools?Slide37
2Slide38
CPD FramingsHow should we improve high school graduation rates in Colorado?What should we do about medical marijuana dispensaries?How should we meet our future water needs in Colorado?Slide39
Steps in Issue Framework DevelopmentIdentify a public issue ripe for deliberationIdentify the underlying values and concerns (i.e. common ground and key tensions)Name the overall issue
Develop
potential approaches
Identify
specific actions, arguments for and against, tradeoffs, and key discussion questions
Research
and refine the approaches
Test
the frameworkSlide40Slide41
Different approaches could focus on:Different primary actors for the action, particularly individuals, different groups, communities, or government. Different policy ideas Different views of the source or cause the problemDifferent
degrees of
response
Distinctions between
the “
three E’s”
of education
, engineering, or
enforcement (or incentives).
Different ideal futures
p.47Slide42
What is our food future? Approach 1: Taking Personal Stock: Reassessing Lifestyle, Values, and ChoicesApproach 2: Local Matters – Re-embedding food in communityApproach 3: Increase Food Production – More People = More DemandSlide43
Land Use Conflict: When City and Country Clash Approach 1: Reestablish the Free MarketApproach 2: Protect Farmland and Open SpaceApproach 3: Redevelop Central CitiesApproach 4: Manage Growth on the Rural-Urban FridgeSlide44
Affordable Housing: What Are our Options?Approach1: Create and implement government programs to encourage more development of affordable housingApproach 2: Community members and stakeholders must accept responsibility for the well-being of all residentsApproach 3: Improve education and communication for all stakeholdersSlide45
Intimate Partner Violence: What Can We Do?Approach 1: Make it Easier to get Help Approach 2: Stop the Bleeding (stronger enforcement, punishment, and assistance to victims)Approach 3: Break the Cycle (change the culture of violence)Slide46
What should we do about childhood obesity?Approach 1: Families must take responsibilityApproach 2: Schools should step upApproach 3: Government must use its powerSlide47
How should we meet our future water supply needs? Approach One: Focus on Addressing Growth Approach Two: Focus on Urban Conservation Approach Three: Focus on Storage Projects Approach Four: Focus on Agriculture Conservation and Transfers Slide48
What should we do about medical marijuana dispensaries?Approach 1: Regulate production and distribution to the greatest extent possible Approach 2: Focus on health and safety of community and patients foremost Approach 3: Let the industry self-regulate and the market work Slide49
Focus on Longmont:Share Your Vision, Create Our LegacyDirection for the Future 1 : Enrich the Experience of Living in LongmontDirection for the Future 2: Enhance the Environment, Natural and BuiltDirection for the Future 3: Expand Prosperity through Innovation, Efficiency and EducationDirection for the Future
4: Extend
the Principles of Cooperation
and Shared
Responsibility Throughout the CommunitySlide50
What are the 21st Century Responsibilities of Citizenship?Approach 1: Citizens should be personally responsible.Approach 2: Citizens should also be engaged and informed constituents. Approach 3: Citizens should also be collaborative problem solvers in their local communities.
Approach
4:
Citizens must take a global view of their responsibilities.Slide51
Different approaches could focus on:Different primary actors for the action, particularly individuals, different groups, communities, or government. Different policy ideas Different views of the source or cause the problemDifferent
degrees of
response
Distinctions between
the “
three E’s”
of education
, engineering, or
enforcement (or incentives).
Different ideal futures
p.47Slide52
Issues with Issue FramingAvoid directly opposing approaches (each approach should include discussion of its opposite inherently)Usually avoid status quo as an optionPopular framings v. reframingHow to deal with popular options that aren’t realistic or supported by data
Length/Level of detail
Order of the approaches
Minimizing making the document the
focus: frame
the
framing as a
starting point, a living document, something to react to, etc
.Slide53
Steps in Issue Framework DevelopmentIdentify a public issue ripe for deliberationIdentify the underlying values and concerns (i.e. common ground and key tensions)Name the overall issue
Develop
potential approaches
Identify
specific actions, arguments for and against, tradeoffs, and key discussion questions
Research
and refine the approaches
Test
the frameworkSlide54Slide55
Placemat TemplateSlide56
Common FormsThe One Page Placemat The Four Pager Intro, one page per approachIntro, approaches on pp.2-3, reflections questions on the backThe Eight PagerIntro, 2 pages per approach with writing spaceThe full book with the 2 page “placemat” summarySlide57
Resources for NIF framingsNational Issues Forum (www.nifi.org)Public Agenda (www.publicagenda.com)Everyday-Democracy Issue Guide Exchange (http://www.everyday-democracy.org/Exchange/index.aspx) Slide58Slide59Slide60Slide61Slide62
Steps in Issue Framework DevelopmentIdentify a public issue ripe for deliberationIdentify the underlying values and concerns (i.e. common ground and key tensions)Name the overall issue
Develop
potential approaches
Identify
specific actions, arguments for and against, tradeoffs, and key discussion questions
Research
and refine the approaches
Test
the framework