Norma PérezKahler EdD Director TRIO Student Support Services Des Moines Area Community College What is SSS Student Support Services is a TR I O Program an acronym for federally funded education programs offered under Title IV of the 1965 Educational Opportunity Act ID: 668877
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Slide1
Students Don’t Know What They Don’t Know
Norma
Pérez-Kahler, Ed.D.
Director, TRIO – Student Support Services
Des Moines Area Community CollegeSlide2Slide3
What is SSS?
Student
Support Services
is a TR
I
O Program, an acronym for federally funded education programs offered under Title IV of the 1965 Educational Opportunity Act.
TR
I
O programs are:
Upward Bound,
Talent Search, Educational Opportunity Centers, McNair Scholars and
Student Support Services
.
Specifically, TR
I
O
/Student Support Services
provides educational opportunity assistance for college success.
To qualify students must meet one or more of the following criteria:
Low-income students
First-generation college students
(neither parent has earned a four-year degree)
Documented physical or learning disability Slide4
TR
I
O
/
SSS
Overcoming Challenges,
Moving Students
FORWARD
Our Mission
:
The directive of the TR
I
O/Student Support Services program is to provide underrepresented student populations with the added support mechanisms needed to meet the challenges of higher education.
Through the development of academic and personal skills,
the
program focuses on
deepening
critical thinking
competencies,
increasing student
persistence
,
and
promoting degree
completion
.Slide5
Benefits of
Membership in
TR
I
O
/
SSS
Intrusive Academic Advising
&
Coaching:
Intentional, Individual
and
In-Depth Assistance
Understanding of students
’ challenges at school and
beyond
Guidance
to establish and manage students’ educational
goals
Support
to learn about program requirements and course
selection
Career Assessment
Comprehensive
knowledge of the campus
resources
Referrals to other appropriate services
.Slide6
Benefits of
Membership in
TR
I
O
/
SSS
Intrusive Academic Advising
&
Coaching:
Intentional, Individual
and
In-Depth Assistance
Foster sense of community
Help
students develop
meaningful relationships
with
faculty and peers
Encourage
connections at various institutional
levels
Provide comprehensive assistance to develop
academic
résumé and personal essay
Information, support and referral for internship & scholarship applicationsSlide7
Benefits of Membership in TR
I
O/
SSS
Transfer Assistance
For students who are planning to transfer to a four-year institution or professional school, SSS provides:
Information about
Application processes and requirements
Tuition, housing, scholarships and other
fees
Visits
to colleges and
universities
Organize transfer fairs at Urban Campus, and
Personal advising about the transferring process as a
wholeSlide8
Benefits of
Membership in
TR
I
O
/
SSS
Financial Aid Assistance:
Help submitting the FAFSA form,
Advice about decisions that affect students’ financial
aid (now and in the future)
Financial Literacy
Assessment & Workshops
that explain the financial aid system and the variety of funding choices available to students.Slide9
Benefits of Membership in
TR
I
O
/
SSS
–
The Success
Lab
Two part-time Lab Assistants,
who are also adjunct instructors at DMACC
Ten
to twelve Peer Tutors
Hired through the work-study program
Work
4-9
hours per week
Have B+ or better in tutoring subject areas
Majority are SSS participants
Role
models/Peer
MentorsSlide10
Benefits of
Membership in
TR
I
O
/
SSS
Success Lab Services:
Supportive environment
Individual and group tutoring and supplemental instruction assistance
Resource Room & Computer Lab
Place to study, research, check email, print papers, and much more…
TR
I
O/
SSS Family
= Micro
C
ommunity within
DMACC urbanSlide11
Benefits of
Membership in
TR
I
O
/
SSS
Skill-Development
Seminars/Workshops
monthly sessions which address topics pertinent
to students
’
academic
and personal success
Cultural and
Social Engagement
Events
free of charge to our members
Attend Student Conferences
develop leadership skillsSlide12
TR
I
O
/
SSS
celebrates success!Slide13
Students don’t know
what they don’t know!
First-generation students (and others) have unique
needs and
expectations:
Absence of role models and guidance along the way
Lack of trust in society – others different from themselves
Feel the pressure to
succeed (way out)
Feel isolated ‘the only
one experiencing all that lack of knowledge’Do not know what to expectNo one to answer questions and help them navigate the systemSlide14
Students don’t know
what they don’t know!
S
tudents with unique
needs and
expectations:
Not used to making financial decisions that impact their future
Unsure how to establish academic goals or personal goals
Misperception on how to choose the right major and
how to set academic
objectives Do not know the resources available to them and their needsNeed individualized attentionDo not know how to gain true ownership of their educationSlide15
How can faculty support the whole student
They
turn to
advisors
and/or
faculty
for answers
, guidance and supportUnderstand their unique needs and expectationsUnderstand and learn about their background, family structure, and support system (or lack of)
Sensitivity to their lack of trust in the system
Institutional responsibility – everyone at institution can assist in their success and needs to be prepared to helpInstitutional support – address the needs and issues of all students keep them engaged = persistence and completionSlide16
How can faculty support the whole student
First-generation students (and others)
have
unique needs and expectations:
Establish community
Stay attuned to students
Develop individual connections
Create positive ‘we can do’ environment
Be a sympathetic professor – remember what it was like when we went through the college experienceHelp students establish not just academic goals but also personal goals needed to support their academic objectivesSlide17
What research shows…
Komives
and Woodard (2001) indicate that 'one of the
most powerful positive influences
on students'
persistence
in college is
individual attention' Individual support and institutional responsiveness are also powerful factors in student persistenceStudents who feel connected and engaged will persist and be more successful
in college
Research (Campbell & Campbell, 1997; Kuh & Hu, 1991) shows that student-faculty relationships are crucial during a student’s time in college Good relationships with faculty help students feel connected with the institutionOne of the responsibilities of a good advisor/coach is to
help students develop those relationships with faculty
and encourage
connections at various institutional levelsSlide18
What research shows…
Faculty are often among the
first to notice
when students are
experiencing problems
and sometimes those are problems we are not able, nor qualified, to
address
To
help our role in addressing students’ needs, develop a list of information/links to the resources our institution provides:academic advising and coaching peer tutoring and study groups – specific schedules, location and subjectswalk-in and individual tutoring – location of center
supplemental instruction
information (seminars schedules/handouts) on: note-taking; time-management; test anxiety; exam preparation; stress management; résumé/interviewing, dinner etiquette; balancing life: work, family, academics and fun; self-care, mental health, etc.academic organizations and student clubs, local chapters of national/state organizations for college access and successmental health counseling and resourcesSlide19
table discussions:
Based on information above, what can we do better to support the whole student
?
… as Faculty
?
… as
Institution?
… as
Alliance?Slide20Slide21
resources
The Ohio State University — Center for Higher Education Enterprise -
CHEE's
primary activities include research, policy analysis, and outreach that will help make higher education more accessible, affordable, engaged and all-around excellent. Click the images below to learn more about CHEE's focus areas.
http://
chee.osu.edu/who-we-are/about-chee.html
https
://chee.osu.edu/what-we-do/resources/students-of-color-in-stem.pdf
https://chee.osu.edu/what-we-do/resources/black-male-collegians.pdfSlide22
resources
NACADA
http://www.nacada.ksu.edu
/
https://
www.heacademy.ac.uk/resources/detail/inclusion/wprs/WPRS_retention_synthesis
http://
nsse.indiana.edu/pdf/NSSE2005_annual_report.pdf
Education Advisory Board https://www.eab.com/areas-of-expertise/student-success
Center for Student Opportunity (CSO
) I’m First: http://www.imfirst.org
/
RPGroup
:
www.rpgroup.org/projects/student-support
http
://
rpgroup.org/sites/default/files/StudentSupportRedefined-10WaysFacultyCanSupportStudentSuccess-Summer2013.pdf