Lync Voice opportunity for service providers - PowerPoint Presentation

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Lync Voice opportunity for service providers

Nicolas PujadasEMEA Hosted UC LeadMicrosoft Corporation

TEL08

Lisa Slim

Microsoft Alliance Business Manager Hewlett-PackardMPN partner since 1989HP Enterprise Business

Ro

Kolakowski

Company Partner

6

th

Street Consulting

MPN partner since 2006

SharePoint

Lync Voice is changing the game for service providers

400% YoY growth in EMEA New models and playersGTM?

Single tenant versus Multi tenant hosted (Ent

versus SMB)White Label Versus In House (TTM)Not just Telcos: Hosters, PBX distis/SIs

“Lync is probably the most important thing to happen to the office worker since the PC came along.” – Bill Gates, Nov 2010

Western Europe

Hosted Vs. Premises-Based IP PBX Business Voice Connection Installed Base, 2009–2014, IDC

White Label Hosted UC

Daniel AllenCEOSIPCOMpartner

Established

March 2006, delivering hosted Voice

UK Headquarters

, worldwide operation

Industry Leader, privately owned, 276% CAGR over the last 3 years Customers include, Telco’s, Hosters, Systems Integrators

Working Strategically with Microsoft

Delivering White Label UC and Voice Enablement

About SIPCOM

Partnership –

Experience, Knowledge, Support

Global Provider –

Voice, Infrastructure, Billing

Go To Market –

Modeling, Packaging, Sales Support

SIPCOM Strategy

Business Connexion

Johann van SchalkwykManaging Executivepartner

Algeria

Morocco

Mauritania

Mali

Ivory

Coast

Ghana

Niger

Libya

Nigeria

Cameroon

Chad

Central African Republic

Sudan

Egypt

Ethiopia

Kenya

Uganda

Tanzania

DR Congo

Angola

Zambia

Zimbabwe

Namibia

South Africa

Mozambique

Madagascar

Mauritius

Markets Enterprise traditionally Moving to SME

South Africa

7 Regions & 32 Service Centres

UK & Africa

6 Regions & 19 Service Centres

>1200 Field support staff

650,000 devices supported

18,000 service calls/month

> R132M

Spares holding

158470 Users supported

70% of retail market & POS support

Business Connexion

Business Connexion

Collaboration as a Service with Hosted Unified Communications

Thomas BoudierCTOArkadin

partner

Arkadin

Our value proposition

Founded in 2001 – 10th anniversary this year

~150M USD forecast revenue in 2011, +20% over 2010

Collaboration SpecialistPure-player in delivering Collaboration Solutions:

Audio, Web, Video

conferencing

Service

Minded

Strong Focus on

Customer Care

,

Execution

&

Service Delivery

70%

of our workforce is customer-facing

Global Player

Local Presence

45

Offices

in

27

Countries

14

spoken languages

Arkadin/SIPCOM strategic partnership

on Hosted Unified CommunicationsProposing fully-integrated, Hosted UC solutions to our customers worldwide

Based on

Lync

, Exchange 2010 & Sharepoint 2010 technology

Private Cloud,

SaaS

Model for a better TTM, lower TCO

Integrated to

Arkadin’s

Audio Conferencing Service

Leveraging on SIPCOM’s expertise in Hosted

UC/Hosted PBX

Supported by

Arkadin’s

customer-centric approach

Arkadin

Hosted

UC

offer

Swisscom Switzerland Ltd.

Marco DütschHead IP Communications PlatformSwisscom Switzerland Ltd.partner

Swisscom Switzerland Ltd.

Swisscom Corporate Business is the leading full-service provider for communications solutions for business customers, ranging from single services though to complete offers

Corporate Business, Swisscom (

Switzerland

) Ltd.(as of 31.12.2010, FY 2010)

Customers 6 000

Employees

2 213

spread

across

Switzerland

Net

sales

CHF 1858

million

Segment

result

CHF 991

million

Lync

Server 2010

Exchange Server 2010

SharePoint Server 2010

Unified Communications and Collaboration as a managed serviceHow Service Providers can

differentiate

Round the clock support in all local languages (D/F/I/E

)

End user support

End to end Service Management including connectivity, from endpoint to endpoint

Human service manager

Local

datacenter

Partner can perform

customising

Everything from a single source.

(UCC-service, devices,

Dect

, mobile integration, network, connectivity, consulting, training)

Managed Communications

and

Collaboration

offer – consistent and

complete

Telnor/datametrics

Ivar Hagenpartner

Competency Exam Pack Offer

Go to the MPN Booth or Purchase Online

by

July 29, 2011Note: After July 29th, the Competency Exam Packs will not include a Second Shot (free exam retake). Order today!Exam Packs can be purchased in the following denominations

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©

2011 Microsoft

Corporation. All rights reserved. Microsoft, Windows, Windows Vista and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries.

The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation.

MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.