Assistant Provost and Director of Institutional Planning and Research University of Florida January 2018 Contents What is data governance UF Data Governance Council Why data quality matters ID: 807918
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Slide1
Data governance
Dr. Cathy J. Lebo
Assistant Provost and Director
of Institutional Planning and Research
University of Florida
January 2018
Slide2Contents
What is data governance?
UF Data Governance CouncilWhy data quality matters.
Slide3Data governance
What is . . .
Slide4DEFINITIONShared authority, control, and decision-making over the management of data assets.The coordination and collaboration of people, processes, and technology across the university to manage institutional data.Includes data stewards, subject matter experts, front-line business users, and management who must reach agreement on authoritative sources, data definitions, and data access and use policies.
Slide5Data asset life cycle
Slide6KEY DATA MANAGEMENT FUNCTIONS
Slide7PRINCIPLES OF DATA GOVERNANCE1. Centralized process for changes to master data2. Easy comparisons between versions of master data3. Map master data to transactional and analytical systems4. Enterprise-wide hierarchical data relationships5. Data definitions consistent with industry and regulatory standards 6. Standard metrics and measurements7. Collaborative workflows
Slide8AVOID THIS SCENARIO
Slide9Data governance council
UNIVERSITY OF FLORIDA
Slide10Members of the council 2018DOMAINTRUSTEETRUSTEE DELEGATE
PersonCharlie LaneElizabeth RusczykAcademic AffairsJoe GloverAngel Kwolek-Folland
StudentZina EvansSteve PritzResearchDavid NortonStephanie GrayHuman ResourcesJodi GentryMelissa Curry
Services and ResourcesCurtis ReynoldsCraig HillFinancial Resources
Mike McKeeGeorge Kolb, Alan West
Advancement
Tom Mitchell
TBD
Chair: Joe Glover, Vice-chair: Cathy Lebo
Slide11ROLES IN DATA GOVERNANCEData Trustee university officers with oversight responsibility for specific data domainsData Trustee Delegate manage data definitions and policies on access, usage, and retention Data Steward Senior staff with domain knowledge and multiple perspectives. Migrate and modify data, communicate business rules and definitions, authorizes access to data.Data Custodian Knows how data are stored, processed, and transmitted by the university. Maintains data integrity, security, and confidentiality.
Data User Individual with access to institutional data appropriate to their role and functions within the university.
Slide12BUSINESS CASE FOR DATA GOVERNANCE1. Agility and flexibility of management2. Ability to compete with peer institutions3. Realize full analytical potential4. Improve quality of institutional data5. Consistent, accurate longitudinal answers with documentation6. Regulatory compliance7. Mitigate risk8. Sustainable information models9. Encourage collaboration to proactively resolve data issues10. Respond to key business initiatives
Slide13Why data quality matters
INSTITUTIONAL PLANNING AND RESEARCH
Slide14Institutional Planning and Research Institutional Planning and Research provides analytical studies to the executive leadership of the university for planning, policy development and management of academic programs. The office collects, analyzes, and presents data about the university, building the official source of information about the University of Florida. Additional peer studies place the university in context among leading research universities.Institutional Research designs and maintains research databases to support complex analyses and external reporting on a wide range of subjects including admissions, financial aid, enrollment, degrees awarded, undergraduate and graduate
education, research funding, salaries, faculty and staff.decision support, analytics, and reporting
Slide15Levels of precision
Data mining
Federal compliance reporting
Student unit record systems
Slide16Thousands of chartsBarStacked barLine
AreaHistogramBox plot Scatter plotQuadrant plotDual axisPareto BubbleSpiderGanttFishbone (Ishikawa)PieDoughnut
Slide17Hundreds of key indicatorsStudent/faculty ratiosClass sizeGraduation ratesStandardized test scoresAdmit rates
What do you need to know?Industry standardsRegulatory definitionsInstitutional parametersInstitutional contextTimingData quality – definitions, changes, context, missing pieces
Slide18Federal indicatorsRetention rates of first-time undergraduatesShould we be concerned about the retention rates of part-time students?
Slide19Institutional contextimplemented in Aug 2016part of the COMPASS projecteasier to apply to collegeboth public and private partners90 universities http://
www.coalitionforcollegeaccess.orgMycoalition.orgNumber of applicationsIncrease in applications after UF moves to Coalition applicationHow will this change impact admit rate, yield, and the profile of the entering class?
Slide20Preliminary questionsWhat question are we trying to answer?Who is the intended audience?
What is the time frame?How is the information going to be presented?Have we answered this question before?What point are we trying to make?How soon do they need the answer?“Numbers have an important story to tell. They rely on you to give them a voice.” – Stephen Few
Slide21secondary questions What data do we have?What data do we need?What are the available sources of data?What are the best data for the question?Are we including all cases?Have we explained our assumptions?Have we explained the limits, caveats on the data?
“What we have is a data glut.” – Vernon Vinge“Getting information off the Internet is like taking a drink from a firehose.” – Mitchell Kapor
Slide221st order – How many?How many faculty do we have?define facultydefine populationdefine census pointrecode 184 faculty titles
Slide232nd order – change over timeHow have alumni giving rates changed over the last decade?
Slide243rd order – targets, goalsWhat should our retention, graduation rates be?
Slide25Spider chartRadar plot, flower chartVariables measured by different scales can be comparedVolume and per capita measuresCompares institutional measures to peer group
Slide264th order – Assessments and projections
Improving four-year
graduation rates
Graduate in 4 years
Graduate in 5 years
Graduate in 6 years
Filed for graduation
Still enrolled
Stop outs
Left the university
By entering cohort
for first-time, full-time
undergraduates
Slide275th order – why?Why are graduation rates lower for students with certain types of financial aid?
Slide28State indicatorsState examining growth in administrative staff at Florida universitiesNew state-wide personnel classificationUF staff re-classificationGrowth rates Staffing ratios
What the driving forces behindincreases in administrative staff?BOG Personnel Classification [DRAFT]01
Core Operational and Support Staff02Core Operational Supervisor03Specialized Technical / Para-Professional04Non-Faculty Supplementary Personnel
05Instruction and Research Supplementary Personnel06Faculty (Full Time)
07
Faculty Administrators – Managerial
08
Professionalized Occupation
09
Professional
10
Lower Level Managerial
11Higher Level Managerial12Lower Level Executive13Upper Level Executive
Slide29Steps to data qualityInspect the dataDocument metadata, definitions, changesDouble-check ETL processesDouble-check queries and codesLevels of precisionWork with business expertsThis is a team effort!
data detectives
Slide30Data information insightsHubble Space Telescopestar cluster in our galaxy
Better answers, not more answersHigher levels of precisionFilter out the noise from the signalInstitutional Planning and ResearchOur goal is to provide the right answer, in the right format, at the right time.