How to Reset the Password to Your VinCENT Account Agenda Introduction Resetting the Password Additional Information Quiz Purpose The purpose of this SOP is to provide details on how a user can reset their password for their VinCENT account ID: 541186
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Slide1
Standard Operating Procedure
How to Reset the Password to Your VinCENT AccountSlide2
Agenda
Introduction
Resetting the Password
Additional Information
QuizSlide3
PurposeThe purpose of this SOP is to provide details on how a user can reset their password for their VinCENT account.Slide4
ScopeThis SOP is applicable to all VinCENT system users that need to reset their password but have not been locked out of their account due to multiple unsuccessful login attempts.Slide5
General Requirements
The following requirements must be met.
The user must have a VinCENT user account.
The user's email address must be listed on that account. Slide6
Agenda
Introduction
Resetting the Password
Additional Information
QuizSlide7
Resetting the Password
Access the
URL
Click Forgot
?
Enter
Login
Click Send
Instructions
Message
Appears
Check Email and Click on
Link
Reset PasswordSlide8
Resetting the Password
Save
Recent Password
Message
Password Reset
Completed
Enter Login
Credentials
Login
Icon
Successful LoginSlide9
Resetting the Password Access the URL
First, the user would access their agency's URL to the VinCENT system.Slide10
Resetting the Password Click Forgot?
Click on Forgot? next to the password data field.Slide11
Resetting the Password Enter Login
Enter the Login for which the password will need reset.
**Please Note: The login for each user is typically the first initial of their first name and their full last name.
For Example: John Smith's login would be
jsmithSlide12
Resetting the Password Click Send Instructions
Click on the green Send Instructions icon.Slide13
Resetting the Password Message Appears
A message will appear notifying the user to check their email address that is listed on their user account.Slide14
Resetting the Password Check Email and Click on Link
The user would receive an email with a link to reset their password. The user would click on this link.
**Please Note: The link included in the email is only valid for 10 minutes. After that, the user would need to resend the instructions to reset the password. Slide15
Resetting the Password Reset Password
Type the new password that you wish to use in both the Password and Verify Password fields.
**Please Note: The password must consist of at least 7 characters including 1 uppercase letter, 1 lowercase letter, 1 number, and 1 special character. Slide16
Resetting the Password Save
Click the Save icon in the upper left hand corner of the User Options window.Slide17
Resetting the Password Recent Password Message
If the password set matches the most recently used password, they will be provided a message stating this and will be required to change it to something new.Slide18
Resetting the Password Password Reset Completed
Once the password has been changed successfully, the user will be taken back to the login page.Slide19
Resetting the Password Enter Login Credentials
Enter the login credentials in the Login and Password fields.Slide20
Resetting the Password Login Icon
Click the Login icon.Slide21
Resetting the Password Successful Login
The user will be successfully logged into the VinCENT system.Slide22
Agenda
Introduction
Resetting the Password
Additional Information
QuizSlide23
Contact Information
Direct questions about this document to: MEDsys Training DepartmentSlide24
Agenda
Introduction
Resetting the Password
Additional Information
QuizSlide25
Which of the following is a requirement in order for a user to have the capability of resetting their password?
A. Phone Number on User Account
B. Email on User Account
C. Fax Number on User Account
D. Email on Client File
The correct answer is B.Slide26
Which of the following is a requirement when creating a new password?
A. 1 Uppercase Letter
B. 1 Lowercase Letter
C. 1 Special Character
D. All of the Above
The correct answer is D.Slide27
What is the next step after entering the new password in the Password and Verify Password fields?
A. Click the Save Icon
B. Log In with New Credentials
C. Change Login
D. Verify the Email
The correct answer is A.Slide28
What is the first step to resetting a password?
A. Access the VinCENT URL
B. Click on Forgot?
C. Click on Forgot Password
D. Enter Login
The correct answer is A.