NATS. Lisa Aldridge. Senior Human Factors Specialist . Human Factors Lead for Automation. NATS. 22 May 2015. NATS. V2. What Do We Mean By ‘Automation’?. A: the . general move towards technology carrying out work, either instead of, or in support of . ID: 357043
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The Direction of Automation for NATS
Lisa AldridgeSenior Human Factors Specialist Human Factors Lead for AutomationNATS
22 May 2015
What Do We Mean By ‘Automation’?
A: the general move towards technology carrying out work, either instead of, or in support of humans?B: the reallocation of function from human to machine ?C: the new functions that assist people to do their work?D: the technology that carries out work, either instead of, or in support of humans?Slide3
NATS protective marking hereSlide4
What Is Driving The Move Towards ‘Automation’?
Swanwick Area Control CentreSlide6
How Are NATS Approaching ‘Automation’?
the ATM Target Concept it is recognised
and competences, duly authorised) will constitute
of the future European ATM System’s operations.
accommodate the expected traffic increase, an advanced
automation support for the humans will be required
‘People Create Safety
NATS Safety StrategySlide7
Lessons From iFACTS
early and throughout the design process
Train controllers how
apply the tools, not
how to use the tools.
limited operational service,
Monitor in service for
adaptations to the control taskSlide8
1. Air Traffic Management is Unpredictable
So we need to keep controllers engagedSlide9
are Accountable for the Safety of Air Traffic ManagementSlide10
3. Air Traffic Management is Complex
Direct Aircraft on Final Approach
Knowledge & Experience
Apply Speed Control
Aircraft Heading, Level,
Pilot ResponsivenessWind ProfileVisibility at AerodromeSlide11
4. Automation Creates New Opportunities To Mislead And Confuse ControllersSlide12
5. Controllers Can’t Work Well With Something They Don’t Understand
6. Designers and Maintainers of Automated Systems are Fallible Too.
Creates Big Opportunity for Data Input Error
8. Humans are Naturally Bad at Monitoring.
I would put a picture here
but it may distract you.Slide21
Will Fail At Some Point
NATS Automation Themes
So What Is The Direction of Automation for NATS?Slide24
Lisa Aldridge, Human Factors Specialist, NATSlisa.email@example.com Parkway, Whiteley,Fareham, HampshireUK PO15 7FLwww.nats.co.uk
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