What is Telemedicine A virtual doctor visit The next phase of health care Quality care Convenient care Cost effective care 67 of Telemedicine users are a ges 21 50 ID: 779147
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Slide1
Telemedicine
2016
Slide2Your Benefits Now Include Telemedicine
What is Telemedicine?
A “virtual” doctor visit
The next phase of health care
Quality care
Convenient careCost effective care
67%
of
Telemedicine
users are ages 21 – 50
65%
of Americans have a smart phone
Growing trend for millennials
2
Slide3What Channel of Care is Appropriate?
Your PCP should be your first option, but if your PCP is unavailable, try:
Availability
Increased
Risk
Emergent
Non-Urgent
Slide4Telemedicine
―
Expands Your Network
More providers
More services
More markets
4Increased member
satisfaction
Added convenience
More options
More options for your employees
Slide5Telemedicine: Makes Health Care Easier
5
CONVENIENCE
ACCESSIBLE
QUALITY
HEALTH CARE
MORE
OPTIONS
COST-
EFFECTIVE
24/7/365
No waiting for an acute care appointment
Telemedicine is another option to meet your health care needs
Board-certified doctors
Less expensive alternative for care
Saves time
No need to miss work for an appointment
Secure access via
Computer
Tablet
Smart phone
Slide6Types of Telemedicine
Vendor Solutions
Companies that provide telemedicine services
Secure platform
Provide national directory of board-certified doctors
Claims do not process via
BlueCard
®; submitted directly to Home plan
Local Providers
Virtual PCP or retail clinic visitYour doctor may elect to practice medicine via telemedicineMust acquire the necessary technology
Specialist Virtual VisitOffice visit for follow-up care onlyPerformed
by a specialist via a secure video platformTwo medical sites are involved:
Originating site (where the patient goes to have the service)Distant site (where the specialist is located)
Slide7How It Works
Vendor Solution
Local Provider Solution
Acute Care*
a.m.
For your next appointment, I’d like to do a virtual visit as I just want to see how those prescriptions are working out for you.
MAY
2
Your prescription seems to be working. I would like you to get
your
cholesterol
re-checked.
JULY
30VIRTUAL PCP VISIT
My head is pounding, I can’t stop coughing & my stomach
hurts …
7
TELEMEDICINE SERVICE BENEFIT
Slide8Telemedicine Options ― Vendors
Vendor
Type of Care
Primary
Care
Behavioral Health
Primary
Care
Behavioral Health
Available States
46 states & DC
Not available
in
Alabama, Alaska, Arkansas & Louisiana
46 states
& DC
Not available
in
Alabama, Alaska, Arkansas
& Texas
Capabilities
Video consult only
Video & phone consults
Accessing
a
Provider
Acute Care for Minor Illnesses:
On-demand appointments
2-minute average wait time
Behavioral Health
:
Scheduled appointments
Acute Care for Minor Illnesses:
On-demand appointments
2-minute average wait time
Behavioral Health:
Scheduled video appointments
Provider Selection
Doctor is assigned
Patient may select doctor
Patient may select doctor
Website
doctor
ondemand.com
amwell.com
8
Slide9Telemedicine Options ― Local Providers
Platform
Type of Care
Dermatology
Available States
23 states
Capabilities
Submit
dermatological-related issue along with digital photos
via website
Accessing
a
Provider
Submit your request and doctor responds within 3 days
Provider Selection
Patient may select doctor
Website
dermatologistoncall.com
Your PCP, specialist
, retail clinic or mental health provider may
also have secure video
virtual
visits
available to you
.
9
Did you also know that
Teledermatology
is covered under your Specialist Office Visit benefit?
Slide10It’s as Easy as 1-2-3
Request a consult via web or appamwell.com
doctorondemand.com
dermatologistoncall.com
Register/create a profile
Medical historyMedications
AllergiesSelect your location Doctors will be licensed in the state in which the patient is located
Symptoms
Select a doctor
For
DermatologistOnCall
, a doctor will reply within 72 hours
See the doctor10