inhouse guide for advisors Beyond the bulletin Connie Hanson and Sharon Hay University Division Advisors Indiana University Information Overload The book era First manual produced Used in training ID: 407266
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Slide1
Creating an in-house guide for advisors
Beyond the bulletin
Connie Hanson and Sharon Hay
University Division Advisors
Indiana UniversitySlide2
Information OverloadSlide3Slide4
The book eraSlide5
First manual
produced
Used in training
Resource guide used by advisors
Updated annually
The Book EraSlide6
The Oncourse eraSlide7Slide8
Advantages
Saved paper
Updates on the fly
Access from anywhere
Ease of cross-reference
Disadvantages
Book model
No search engine
Hierarchical structure
Navigation of site
The
Oncourse
EraSlide9
The Big Bang consolidationSlide10
Big Bang ConsolidationSlide11
Easily updated by various shareholders
Big Bang consolidationSlide12
Easily updated by various shareholdersSearch functionality
Big Bang consolidationSlide13
Easily updated by various shareholders
Search functionality
Sophisticated “widgets” for scheduling, address book
Big Bang consolidationSlide14
Easily updated by various shareholders
Search functionality
Sophisticated “widgets” for scheduling, address book
A library function for storing Word files, pictures, spreadsheets in one location
Big Bang consolidationSlide15
Easily updated by various shareholders
Search functionality
Sophisticated “widgets” for scheduling, address book
A library function for storing Word files, pictures, spreadsheets in one location
Accessibility from anywhere
Big Bang consolidationSlide16
Easily updated by various shareholders
Search functionality
Sophisticated “widgets” for scheduling, address book
A library function for storing Word files, pictures, spreadsheets in one location
Accessibility from anywhere
Password protected
Big Bang consolidationSlide17
Easily updated by various shareholders
Search functionality
Sophisticated “widgets” for scheduling, address book
A library function for storing Word files, pictures, spreadsheets in one location
Accessibility from anywhere
Password protected
Web look and feel
Big Bang consolidationSlide18
The WordPress EraSlide19
Look and Feel
Functionality
Usability Testing
Developing the Site
Launching the Site
Maintenance of the Site
The WordPress
ERaSlide20
Look and Feel
Google site,
Sharepoint, Website, Wiki, Wordpress
So many themes, so many colors
University Division homepage
Functionality
Usability Testing
Developing the Site
Launching the Site
Maintaining the Site
The WordPress
ERaSlide21
Look and FeelFunctionality
Categories and grouping of
content
Widgets
Search engine
Technology reality check
Usability Testing
Developing the Site
Launching the Site
Maintenance of the Site
The WordPress
ERaSlide22
Look and Feel
Functionality
Usability Testing
Inviting participants – individual and group
What makes sessions more fun?
Procedure – “What would you expect to find?” and scenarios
Results
Redesigning
Developing the Site
Launching the Site
Maintenance of the Site
The WordPress
ERaSlide23
Look and FeelFunctionality
Usability Testing
Developing the Site
Creation of pages
Delegation of migration tasks – all hands on deck!
Identifying section responsibilities
Launching the Site
Maintaining the Site
The WordPress
ERaSlide24
Look and Feel
Functionality
Usability Testing
Developing the Site
Launching the Site
Easing the transition
Desktop icon created
Trouble shooting process
Announce to staff
A
ccess to all advisors
Maintaining the Site
The WordPress
ERaSlide25
Look and Feel
Functionality
Usability Testing
Developing the Site
Launching the Site
Maintaining the Site
May spring cleaning
“There’s always something” updates
Email alerts of new content
to advisors
Responding as needs arise
The WordPress
ERaSlide26
Technology glitches
Tracking progress
Advising and innovating – Oh my!
Committee structure evolution
“I am a sad panda”
Lessons LearnedSlide27
I am a Sad PandaSlide28Slide29Slide30Slide31Slide32Slide33