Don’t Trip Over Trips - PowerPoint Presentation

Don’t Trip Over TripsSFSU Safety WeekOctober 14, 2019 Presented by:Daniel Howell, CSURMA Program DirectorAndrew Gaspari, Asst. Account Manager

Mumbai– Terrorist Attack 2008 2

Japan – Earthquake 2011 3

 US Student Rescued from Giant Sculpture - 2014 4

Presentation OutlineIntroductionFTIP CoveragePre-Trip Planning SafetyOnce AbroadConclusion5 5

Representative List of Countries Visited by SF State in 2018-19Foreign countries visited by SFSU are shaded in blue.

Higher Risk Countries – President Approval Needed7 Algeria Cambodia Dem. Rep. Congo Indonesia Lebanon No. Korea Saudi Arabia Uganda Angola Cnt. African Rep. Egypt Israel Liberia Oman Serbia United Arab Emirates Azerbaijan Chad Ethiopia Ivory Coast Libya Pakistan Sierra Leone Uzbekistan Bahrain Chechnya Georgia Jordan Mali Peru Somalia Venezuela Bosnia & Herz. Colombia Guinea-Bissau Kosovo Niger Philippines Sri Lanka West Bank & Gaza Burkina Faso Cote d'Ivoire Haiti Kuwait Nigeria Qatar Tajikistan Yemen Burundi Cuba India Kyrgyzstan No. Ireland Rwanda Turkey Zimbabwe

War Risk Countries – CO Prior Approval Needed8 Afghanistan Iran Iraq South Sudan Sudan Syria Ukraine

International Incidents Requiring SFSU Traveler Confirmation SF State FY 2018-2019 Event Date Location Description SF State Participants 7/9/18 Japan Flooding 28 7/22/18 Canada Shooting 0 7/29/18 Indonesia Earthquake 6 8/1/18 Peru Train Crash 0 8/5/18 Bali Earthquake 6 8/10/18 Toronto Shooting 2 8/12/18 Spain Platform Collapse 4 8/14/18 London Car Crash 8 8/14/18 Genoa Bridge Collapse 6 9/6/18 Japan Earthquake 44 9/15/18 Phillipines Typhoon 11 12/5/18 France Protests/Riots 15 12/10/18 France Mass Shooting 106 12/13/18 Turkey Train Crash 1 12/22/18 Indonesia Tsunami 7 2/5/19 France Apartment Fire 88 3/10/19 Ethopia Airplane Crash 2 3/15/19 New Zealand Shooting 10 3/18/19 Netherlands Shooting 52 19 TOTAL 396        

International Incidents Requiring SFSU Traveler Confirmation   15/16 16/17 17/18 18/19 Incidents 22 28 30 19 Required Confirmations 113 263 278 396

11Types of International Travel Faculty and staff on University businessStudents participating in:Semester or year long exchange programs with other international universitiesFaculty-Led Study Abroad – Short term programs led by a faculty or staff member

FOREIGN TRAVEL INSURACE PROGRAM (FTIP)12

13 Broad Coverage for CSU and/or Auxiliary Organization sponsored foreign travel involving low hazard activities such as: Recruiting Research Workshops Partnership Meetings Present/Attend Conference Study Abroad FTIP Coverage

Who is Covered?Registered Travelers:CSU/SFSU Students, Faculty, Staff, immediate family members and authorized volunteers 1414

FTIP Coverages and Traveler AssistanceCore CoveragesForeign General LiabilityForeign Excess Automobile Liability (Car rentals) Employers Responsibility Coverage Voluntary CompensationEmployers LiabilityPrimary Medical ExpenseEmergency Medical BenefitsEmergency Medical EvacuationRepatriation of Remains Benefit Emergency Reunion Accidental Death & Dismemberment Trip Cancellation Trip Interruption Benefit Trip Cancellation (Self-Funded) Worldwide Travel Assistance 15

What’s Not Covered?FTIP is not “health insurance” Travel to “High-Hazard” or “War-Risk” countries requires prior authorization and additional time for approvalPersonal travel more than 14 days outside of your Academic Program dates is not covered and you must submit a waiver releasing the University from any liability during your extended personal travel. Foreign Travel Insurance Program

What’s Not CoveredHigh Hazard ActivitiesIncluding but not limited to:Off-road motorcycling;Scuba diving;Jet, snow or water skiing;Sky diving;Mountain climbing (where ropes/guides are used); Automobile racing;Bungee jumping;White water rafting;Surfing;Parasailing“Maintenance” coverageRoutine physicals, routine exams, etc. 17

What if I Have Problems?ERM Study Abroad Insurance website:erm.sfsu.edu/content/foreign-travel-study-abroad Campus contact during normal business hoursEnterprise Risk Management(415) 338-2565In an emergencyMichael Beatty, Risk Manager (415) 338-1124 mbeatty@sfsu.edu Foreign Travel Insurance Program

PRE-TRIP PLANNING19

Travel PreparationBegin planning as early as possibleSign up for Smart Traveler Enrollment Program (STEP) of the US Department of StateFamiliarize yourself with local conditions and laws – State Department web site at: https://travel.state.gov/content/travel/en/international-travel/International-Travel-Country-Information-Pages.html - useful safety and other information - plan assistance for potential hazards & dangerous conditionsPre-Trip Orientation – Faculty-led Study Abroad only 20 20

Destination-Specific Risks21 State Department Travel Advisory Example: China: Level 2 - Exercise Increased Caution Be aware of heightened risks to safety and security. The Department of State provides additional advice for travelers in these areas in the Travel Advisory. Conditions in any country may change at any time.  

Preparing Participants22 SFSU Code of Conduct – Applies worldwide while on school-sponsored travel Drugs & Alcohol Illegal Substances are absolutely prohibited Caught users will be immediately removed from their program Discrimination, Harassment & Retaliation

SF State Mandatory Emergency Contact Card DownloadSend “SFSUSA” text message to 444999 Download V-cardSave to Phone ContactsProvides contact information for US State Department, SF State Dean of Students, Foreign Travel Insurance Program emergency assistance and claims informationAllows SF State to send push notification to travelers in areas of concern (natural disaster, terrorist attack, etc.) requesting that the traveler confirm their safety. Important Suggestion: Edit the contact card to add the emergency phone number (911 in US) of your host institution country

SF State Mandatory Emergency Contact Card Download If you purchase a new mobile phone in your host country, please download the Emergency Contact Card to your new mobile phone. If you forget the number (444999) to message to receive the download, please email SF State Enterprise Risk Management at riskmgmt@sfsu.edu and we will reply with the number.

What to Bring – Packing TipsSafety Begins When You Pack.Avoid attracting the wrong attention.Don’t become a target; e.g., expensive looking clothing or elaborate jewelry that could mark you as an affluent tourist.Travel light! 25

More Packing TipsExtra Pair of GlassesFirst Aid Kitwww.redcross.org/prepare/location/home-family/get-kit/anatomyFlashlight TSA-approved LocksTag All Luggage (name, address, telephone number) both inside and outside each piece. Covered Luggage Tags to avoid observation of your identity/nationality26

MedicationsKeep medicines in their original, labeled containers.Keep copies of prescriptions -include generic names.Doctor’s notes for medications that are unusual or contain narcotics.Consult embassy or consulate if you are unsure about the legality of the medication you will be carrying.Pack enough for entire trip. Check for availability at a facility near your residence abroad.27

What to Leave BehindTravel Itinerary: Make a copy of your itinerary for family or friends at home in case they need to contact you in an emergency.Photo ID: Copy of your Passport identification.Travel Documents: Copy of airline tickets, hotel reservations, etc. Credit Cards: Copy of credit cards you take with you.28

Before You GoCheck Center for Disease Controlhttp://www.cdc.gov/List of required & recommended vaccines/medicines for various countries.Helpful info about how to stay healthy while overseas. Make sure you are up-to-date on routine vaccines.These include vaccines against:Measles-Mumps-Rubella (MMR)Diphtheria-Pertussis-Tetanus (booster shot)Varicella (chicken pox)Polio and your annual Flu shot. 29

SAFETY30

Safety TipsContact AXA Travel Assistance for Pre-Departure and Travel Medical Emergency Services 1-630-694-9764 medassist-usa@axa-assistance.us Sign up for US State Department Smart Traveler Enrollment Program (STEP) Smart Traveler Enrollment Program (STEP)Research the country in which you will be studying and its customsLearn how to summon help in any emergency31 31

Safety Tips - continuedKeep your host program informed of your whereaboutsWhenever possible, travel with another personKeep a low profile in demeanor and dressAvoid wearing clothing that immediately identifies you as a US college studentStay connected with family and friendsUse precaution when befriending localsDo not hail taxis in the street – always have a hotel or restaurant call a taxi from a trusted source Don’t hitchhike Beware of your surroundings 32 32

Safety Tips - continuedStay informed on current events in the U.S. and your destination(s) as they relate to U.S. citizens in your host countryKeep cell phones and computers chargedAvoid public demonstrations and other civil disturbancesMove about with purpose 3333

Safety Tips – Important DocumentsLeave copies of important documents (passports, credit cards, visas, travel assistance card, etc.) with your family in the U.S.Keep these documents locked in a safeTake a photo of your Travel Assistance card and keep on your smartphoneCarry passport only when needed 3434

Safety Tips - MoneyCarry only the cash or credit cards that you’ll needInside pockets or pouch/money belt worn under/inside clothing are best to carry ID card, cash and credit cardsExchange currency only at authorized agencies or reputable establishmentsAvoid withdrawing cash from ATMs on the street – use ATMs inside banks 3535

Who Ya Gonna Call? 36

Safety Tips - EmergencyKnow how to contact the police and/or fire department – “911” is NOT considered the emergency contact number in most countriesKnow where and how to contact the US consular office If confronted, give up valuables and get to the nearest safe placeIf you are a victim of crime, report incidents to the police and nearest US consular office Expect the unexpected3737

Safety Tips - EmergencyIn the event of a local, regional or global crisis, follow the advice of local authorities and consult the nearest U.S. Embassy or Consulate for security informationIf a widespread political or economic crisis should occur, get to safety and contact local authorities or U.S. Embassy of your whereaboutsDesignate a primary and secondary meeting place in the event of a crisisHave a plan for alternative methods of communication (WhatsApp) 3838

Theft ResponseFile a Police Report.Report:Credit Cards to the issuing company; Airline Tickets to the airline; Passport to the nearest embassy or consulate. 39

Safety on the StreetUse the same common sense while traveling as you would at home. Avoid areas where you may be victimized or be especially cautious if unavoidable. e.g., crowded subways, train stations, tourist sites, market places, festivals, and sketchy or crime-ridden neighborhoods. Carry a Hotel Business Card (or name and address of hotel) at all times.40

Safety on the StreetDon't Use Short Cuts. Avoid alleys or poorly lit streets. Only travel in well-lighted & frequently traveled areas.Don’t Travel Alone. Always walk with a friend or companion! Inform others of your plans! Don’t Travel Late at Night.Avoid Public Demonstrations and other civil disturbances.Keep a Low Profile. Avoid loud conversations or arguments.41

Safety on the StreetAvoid scam artists. Be wary of strangers who approach you and offer to be your guide, or try sell you something at bargain prices.Beware of Pickpockets. They often have an accomplice who will: Jostle you;Ask you for directions or the time; Point to something spilled on your clothing; orDistract you by creating a disturbance.Beware of groups of minors who may create a distraction to pick your pocket.Wear the shoulder strap of your bag across your chest. If you are confronted, don't fight back. Give up your possessions and get to the nearest safe place. 42

Hotel SafetyKeep your hotel door locked at all times. Don’t invite visitors into your room. Meet them in the hotel lobby.Secure copies of important documents (passports, credit cards, extra cash, etc.) in a safe place where you are staying. Use hotel/room safe where available. Let others know when you’re going out, and when you expect to return.43

44 Safety and Security LGBTQ Travelers: Homosexuality was decriminalized in China in 1997, but there are no civil rights laws that prohibit discrimination or harassment on the basis of sexual orientation or gender identity. Prejudices and discrimination still exist in many parts of the country. Same sex marriages are not legally recognized in China and local authorities will not provide marriage certificates to same-sex couples. There are growing LGBTQ communities in some of China’s largest cities and violence against LGBTQ individuals in China is relatively rare.

WHILE TRAVELING45

Traveler Assistance – Accessing ItContact AXA Travel Assistance for Pre-Departure and Travel Medical Emergency Services – 24/7 1-630-694-9764 medassist-usa@axa-assistance.us 46

Travel and Transportation47 Road Conditions and Safety : Rules, regulations, and conditions vary greatly throughout the world Traffic can be chaotic and largely unregulated Motorcycle and bicycle accidents are frequent and often deadly. Child safety seats are not widely available. Pedestrians do not have the right of way, and you should show extreme caution when walking in traffic, even in marked crosswalks.

Travel and Transportation48 Road Conditions and Safety : Child safety seats are not widely available.

Smart Phone Apps“Smart Traveler”Useful tool to provide easy access to updated official country information, travel alerts, travel warnings, maps, and U.S. embassy locations worldwide. “Life360”Excellent location & communications tool.Allows everyone in your group to stay connected with one another.Location/check-in button-allows you to see everyone’s location on a map.Alert button-sends instant auto text, email & voicemail to every in the group in case of emergency.Chat feature 49

Precautions While Traveling in GroupsOverseas Emergency Preparedness PlanIdentify a Shelter Location near your hotel.Identify a Meeting Location in the event of an evacuation. Identify a Rally Point at which to meet if group becomes separated or is unable to return to hotel.Know who to Contact at SF State (ERM) who can coordinate a response to an overseas emergency.Safety & Security ChecklistWork with your faculty leader to create a Safety & Security Checklist including: Make sure all participants have each others’ Contact Information (cell phone number, email address, etc.) Establish a Communications Tree in the event of an emergency. Have basic Emergency Supplies/First-Aid Kits on-hand. 50

Know & Obey Local Laws/CustomsWhen you are in a foreign country, you are subject to their laws and are under their jurisdiction. You can be arrested for actions that may be considered legal or minor infractions in the U.S. Familiarize yourself with the expected behaviors in countries you plan to visit.U.S. State Dept’s Country Specific Information includes information on unusual patterns of arrests for particular countries. 51

Know & Obey Local Laws/CustomsAlcohol & DrugsMore than one-third of U.S. citizens incarcerated abroad are held on Drug charges. Some countries do not distinguish between Possession and Trafficking. Many have mandatory sentences, even for possession of a small amount of marijuana or cocaine.Visitors have been arrested for possessing Prescription Drugs, particularly tranquilizers and amphetamines, that they purchased legally elsewhere. 52

Student Conduct While AbroadAdditional information on appropriate Student Conduct including:Academic DishonestyPlagiarismAlcohol PolicySexual Misconduct conduct.sfsu.edu/standards53

Additional ResourcesAdvice for Safe & Health Travel for Studentswww.cdc.gov/features/studyabroad/ State Department Students Abroadhttp://studentsabroad.state.gov/Tips for Safe International Road Travelhttp://www.asirt.org/Dept of State International Travel Information http://travel.state.gov/content/passports/en/country.html Department of State Travel Website http://travel.state.gov/ U.S. State Dept. Background Notes/Country Fact Sheets www.state.gov/r/pa/ei/bgn / Students Abroad.com Health & Safety Info http://studentsabroad.com/handbook/basic-health-and-safety.php?country=General U.S. State Dept. Tips for Traveling Abroad-Safety Issues http://travel.state.gov/content/passports/en/alertswarnings.html 54

Foreign Travel Questions? 55

Contact UsDaniel Howelldhowell@Alliant.com / 415-403-1426Amy LightnerAmy.lightner@Alliant.com / 415-403-1457Andrew Gaspariandrew.gaspari@Alliant.com / 415-403-1412Van Rinvrin@Alliant.com / 415-403-140857

Or...contact SF State’s Enterprise Risk Management officeMike Beattymbeatty@sfsu.edu / 415-338-256557