No Show Percentage Percent of guest that did not check in with a reservation FORMULA Amount of no show rooms total amount of rooms booked Walk in PErcentage Guests that arrive without a reservation and book a room for the night ID: 639543
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Slide1
Forecasting and Rates
Strand 3Slide2
No Show Percentage
Percent of guest that did not check in with a reservation
FORMULA: Amount
of no show rooms / total amount of rooms bookedSlide3
Walk in PErcentage
Guests that arrive without a reservation and book a room for the night
FORMULA: number
of walk ins / total rooms bookedSlide4
Overstay percentage
Amount of rooms that are staying an additional night
FORMULA: overstay
rooms / total amount of rooms bookedSlide5
Understay Percentage
Amount of rooms that check out early
FORMULA: understay
rooms / total rooms bookedSlide6Slide7
Rack Rate
Highest amount a hotel can charge for a room
Usually posted in the room on the doorSlide8
Special Rates
Vary by property
Discounted rates for military, groups, educators, government workers, locals, etcSlide9
Government Rate
Government ID required for discountSlide10
AARP
Senior Citizen discountSlide11
AAA
Motor club discountSlide12
TaxesSlide13
Transient
Tax charged to travelers when renting accommodations
Utah rate is up to 4.25% depending on countySlide14
State Tax
Levied by the stateSlide15
Sales Tax
A percent paid on sales, includes county, state and special tax ratesSlide16
RevPAR
Revenue Per Available Room
FORMULA: hotel’s
average daily rate X occupancy rateSlide17
Occupancy Rate
Ratio of rented rooms on a given day
FORMULA: Total
number of rooms occupied / total number of rooms availableSlide18
Average Daily Rate
Represents the average rental income per paid occupied room in a given time period
FORMULA: room
revenue / number of rooms soldSlide19
Use the following graph for a hotel that has a total of 150 available rooms for occupancy.
Discounted rates are at 20% off. Tax rate is 6.35% + 1.5% Transient Tax
Wednesday
Thursday
Friday
Saturday
Sunday
Total Rooms Booked
87
112
88
108
93
Rack Rate
72
100
82
98
80
Discounted rates
8
6
2
0
6
Walk-ins
5
3
4
6
5
No shows
2
3
0
4
2Slide20
What is the no-show percentage for Saturday?
What is the occupancy percentage for Thursday?
What is the walk-in percentage for Sunday?
What is the ADR for Wednesday?
What is the RevPAR for Sunday?Slide21
Things to do today:Finish Travel Agent projects: they were due last week!!
Finish Recreation packets & case studies
Finish Std. 2 Guest Room Classification packets
Finish Std. 3 Forecasting & Rates packet (Today’s packet)