PPT-Customer Service The Tough Issues – Bedbugs in

Public Transit Presented by Julie Schafer RLS and Associates September 302015 What are bed bugs Wingless insects that feed on blood Three stages egg juvenile adult Small but visible at all stages. Web email chat and social media are now very important channels for customers Still many customers prefer to contact companies with a phone call URP57347D57347FRPSDQ57527V57347SHUVSHFWLYH5735957347WKH57347SKRQH57347LV57347QRW57347DOZDV WKH57347PRVW5 February 2010. Kevin Carroll. Jason Howard. Call Center Overview. A team of full-time, dedicated associates sized to support Livescribe growing customer base and geographic needs. Our call center provides a clear and measurable solution to ensure a high NPS. Presented by:. Advantage Pest Management. History of the Bedbug. Originated from the Bat Bug. Has been around for over 3,300 years. In the 1950s, bedbugs were nearly eradicated. Product called DDT . 1990s started to see a resurgence of bedbugs. NYCT Providers . MTM’s Mission. Mission:. MTM is a medical and transportation management company whose mission is to partner with clients in developing innovative solutions for accessing healthcare, increasing independence, and connecting community resources in the most cost-effective manner. To achieve this, we leverage our core competencies in managing customer service operations and building provider networks.. 2014 Michigan Works! conference. Purpose of this Presentation. Review the basic . tenets . of providing good customer . service. Discuss the two types of . customers. Examine. . the . traits of healthy helping . Look-Listen-Learn. Office of Administration Process Change Participants. Executive. Sponsors. Coaches. Team Members. Divisions Involved . Bill McGrath. Christian Madu. Matthew Bonilla. Information Technology . What is Customer Service?. "Customer service is a series of activities designed to enhance the level of customer satisfaction – that is, the feeling that a product or service has met the customer expectation.". Gregg Descheemaeker. Photo Source: www.timetoknow.com. 2. What does transformation look like?. Photo Source: www.timetoknow.com. 3. …still the same?. 4. Maybe this is what it looks like?. Who are your “customers”?. NYCT Providers . MTM’s Mission. Mission:. MTM is a medical and transportation management company whose mission is to partner with clients in developing innovative solutions for accessing healthcare, increasing independence, and connecting community resources in the most cost-effective manner. To achieve this, we leverage our core competencies in managing customer service operations and building provider networks.. Presented by: Kandace L. Fisher-McLean, PhD, HHS. Housing and Environmental Design Specialist . National Coordinator Healthy Homes Partnership . University of Missouri – Extension . Bedbugs. How did they become a problem? Why are they a problem?. Look-Listen-Learn. Office of Administration Process Change Participants. Executive. Sponsors. Coaches. Team Members. Divisions Involved . Bill McGrath. Christian Madu. Matthew Bonilla. Information Technology . dorsoventrally. and this particular feature allows them to hide in narrow spaces such as into cracks and crevices. When unfed, they are pale yellow or brownish in colour, but after a full blood meal, they take a darker uniform ‘mahogany’ brown colour. Bedbugs have piercing mouthparts formed into a proboscis, used to pierce the host’s skin. They have three pairs of legs that are slender but well-developed and with efficient tarsal claws for clinging on to the host during feeding.. The impacts of Customer . Service. Negative impacts. Positive impacts. Study the information and graphics on the following slide presentation.. There is an activity to undertake at the end of the presentation..