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Enterprise Payment Sacramento Postal Customer Council Enterprise Payment Sacramento Postal Customer Council

Enterprise Payment Sacramento Postal Customer Council - PowerPoint Presentation

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Enterprise Payment Sacramento Postal Customer Council - PPT Presentation

October 11 2018 Agenda Enterprise Payment Overview Commercial Mailings on EPS Account Setup Transactions Reports Enterprise Payment Resources 2 3 Enterprise Payment Enterprise Payment Provides ID: 736056

payment account enterprise eps account payment eps enterprise access mail mailing select number crid permits permit customer service roles

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Slide1

Enterprise Payment

Sacramento Postal Customer Council

October 11, 2018Slide2

Agenda

Enterprise Payment Overview

Commercial Mailings on EPSAccount Set-upTransactionsReportsEnterprise Payment Resources

2Slide3

3

Enterprise Payment

Enterprise Payment Provides:

A self-service customer experienceEnhanced security featuresCentralized, online balance and account managementMultiple payment typesFlexible funding options

Enhanced security features

With Enterprise Payment, Users Can:

Pay for all products and services with one account

Open permit and pay permit fees online

Access intuitive and interactive online mailing reports

Set up customizable data subscription optionsSlide4

Eligible Products & Services

Eligible Products/Services

Eligible

Submission Methods

Eligible

Permit Types

Eligible

Transactions

Products & Services

Coming Soon!

PO Box, Caller & Reserve Services (EPOBOL)

Address Quality Products (AEC, AECII and ACS)

Priority Mail

First- Class Mail, Letters, Cards, and Flats

First-Class Package ServiceUSPS Marketing Mail, Letters, Flats, and ParcelsParcel SelectMedia MailLibrary MailBound Printed MatterPeriodicalsInternational ProductsBusiness Reply Mail (BRM)Every Door Direct Mail (EDDM) BMEU

eDoc (Mail.dat/Mail.XML)Postal WizardIntelligent Mail small business (IMsb) ToolBusiness Mail Entry Unit (BMEU) hard copy

Permit ImprintMeteredPre-cancelled StampsPeriodicals (CPP/PP)Postage DueBusiness Reply

Postage Statement Processing (Domestic & International)AdjustmentsMail Entry Postage AssessmentReversalsRefunds (including Value Added Refunds (VAR))DepositsTransfersFee PaymentsPostage DueFOIA Requests

Electronic Verification System (eVS)Parcel Return Service (PRS)PC PostageScan Based Payment (SBP)Merchandise Return Service (MRS)Official Mail Accounting System (OMAS)Premium Forwarding Service Commercial (PFSC)Share MailIntelligent Mail barcode Accounting (IMbA)

4

10/1 – No new CAPS Accounts may be created (excludes eVS)

April 2019 – CAPS Retirement Date (excludes eVS)Slide5

A Trust Account is pre-funded by the account holder using one or a combination of the methods below. USPS holds the balance and debits the account as transactions occur.

Fedwire Transfer

Funds available within 4-6 hours

ACH CreditFunds available the following dayCheck, Cash, or Money Order Deposit at Retail UnitsFunds available in near real-time at most locations. List available on PostalPro

Mobile Check Deposit from anywhere

Funds available within 4-6 hours

For ACH Debit, transactions are aggregated daily and sent directly to the customer’s bank account for withdrawal at 6PM ET.

Customer must associate a debit-enabled bank account with Enterprise Payment

5

Account Options

Trusts

ACH Debit

Users may select either a Trust or an ACH Debit Account.Slide6

6

Plan for Enterprise Payment

1

Choose payment option & work with your financial institution2Gather active permits and choose how to organize your future account(s)

3

Identify your Enterprise Payment BSA and plan user roles

Create Your BCG

4

Register for a Business Customer Gateway (BCG) Account and add the necessary CRID to your profile

Request Access

5

Contact local Business Mail Entry Unit (BMEU) or PostalOne! Helpdesk for an invitation code

6

Request access to EPS using the hyperlink and invitation code provided

7Access the Enterprise Payment ServiceCreate Your Account8Create an Enterprise Payment Account9Manage roles for account – Administrator, Payment Manager, SubscriberSet-Up Payment10Select Payment Option11Link your mailing Permits to your EPA

Commercial Mailings on EPS – Account SetupSlide7

CAPS Information

Uses Bank Account # (Beneficiary): 41214068

Updated EPS Information

Uses Bank Account # (Beneficiary):703800XXXXXXXXXX 71. Choose payment option & work with your financial institution to make necessary changesDetermine the best payment option for your organization. Are you going to pre-fund your accounts with a Trust account or ACH Credit, or Mobile Check deposit or choose to designate an account for regular ACH Debit?Retail & Mobile Check Deposit

Current Trust Information

Uses Permit/Publication #

Must deposit at location where permit is held

Updated EPS Information

Uses 10-Digit EPA #

May deposit at most retail locations

ACH Credit

CAPS Information

Uses ABA Routing Transit #: 107005432

Uses Bank Account #

(DFI Account #): 87770000XXXXXUpdated EPS InformationUses ABA Routing Transit #: 121000248Uses Bank Account # (DFI Account #): 703800XXXXXXXXXX Fedwire TransferACH Debit

CAPS InformationUSPS Originator ID: 1135641517Updated EPS InformationUpdate your internal application/policy as neededIdentify your Bank Account InformationBank routing/account numberTell your financial institution to update debit block/fraud filter code, if applicableOriginator Company Name: USPS Payment USPS Originator ID:

4135641517Transactions show site as “Washington, D.C.” (Current CAPS Transactions are “San Mateo, CA”)“XXXXXXXXXX” refers to the Enterprise Account NumberTrustPlan for Enterprise Payment Slide8

8

2. Gather active permits and choose how to organize your future account(s)

EPS accounts do not need to recreate the exact linkage of your organization’s current permits-to-CAPS account configuration. Any permits currently linked to a CAPS account can be linked to your EPAs in any configuration you choose

Users may choose to link all permits to a single Enterprise Payment Account or to create several Enterprise Payment Account and organize permits based on their preferencesPlan for Enterprise Payment Slide9

9

Account and add the necessary CRID to your profile

The first user for the CRID becomes the BSA for all Core Services (including Manage Mailing Activity)Customers already registered skip to the next stepFor more information: Contact your local BMEU

Use Online Resources on PostalProContact PostalOne! Customer Care at 1-800-522-9085Create Your BCG

3. Register for a

Business Customer Gateway (BCG)

Account and add the necessary CRID to your profile Slide10

10

To Request

an

invitation code: Contact your local Business Mail Entry Unit (BMEU)OrSend an email to Postalone@usps.gov with the following information:Subject Line: “EPS Request” BCG Username, Name, Address, and contact Information (email)Customer Registration ID (CRID)Receive an email within two business daysClick on the link in the email

Request Access

For detailed steps of account set-up, see the Appendix.

4. Contact local Business Mail Entry Unit or PostalOne! Helpdesk for an invitation code

5. Request access to EPS using the hyperlink and invitation code providedSlide11

11

Request Access

First user for a CRID - Click on “Go to Service” for Enterprise Payment

All other users for a CRID will see “Get Access” and need to wait for approval from BSA

Note: The first user MUST request an invitation code. Selecting “Get Access” will not prompt an invitation code.

6. Access the Enterprise Payment ServiceSlide12

12

Create Your Account

7. Create an Enterprise Payment Account.

Users may select to either Create a New Account or use an existing CAPS Account to retain their Account Number

For detailed steps of account set-up, see the

Appendix

.Slide13

13

8. Manage roles for account

For detailed steps of account set-up, see the

Appendix

.

The first person to request access is assigned the Administrator role. The Administrator will approve/deny additional users who request access and define their role in the account

This step can be skipped and completed at a later time. Access at a later time through Account Management Users & Roles.

Create Your AccountSlide14

14

9. Manage roles for account

Create Your Account

The first person to request access is assigned the Administrator role. The Administrator will approve/deny additional users who request access. Roles and descriptions within EPS include:

Administrator:

Grant access for additional EPS users

Manage payment account (open/close accounts, approve products to

be paid through account, perform transfers and withdrawals)

View and download payment transaction reports

Payment Manager:

Manage payment account (open accounts, approve products to be paid through account, perform transfers and withdrawals)

View and download payment transaction reports

Subscriber:

View and download payment transaction reports

2. Select the “Next” button to assign and save the roles. Slide15

15

10. Link Permits

Create Your Account

Navigate to “Account Management” screen

Select “Product & Services”

Select “Manage Permits”Slide16

16

11. Link Permits

Create Your Account

Select associated EPA

Select “Link” to link the account

Note:

EPS account must be funded before the permit link is available.

Note:

Local Trust Permits with a negative balance or permits linked to CAPS Trust account that has a negative balance will not display as a selection.

Select “Save” to complete the process

Select “Change Linkage” to update the linkage of any permit currently linked to an EPA

The Manage Permits screen shows all your available permits (only permits for which the user also has access to Manage Mailing Activity are listed). Slide17

17

Set-Up Payment

12. Set up the selected payment option:

Trust:

Trust accounts can be funded via:

Fedwire Transfer

ACH Credit

Check, Cash, or Money Order deposited at any Retail location

Mobile Check Deposit

ACH Debit:

After the bank account number and routing number information are entered, EPS will submit two micro debits (less than $1.00 each) to validate account information and readiness.

Note:

This may take 24-36 hours to see the micro payments in the designated ACH Debit account

 

For detailed steps of account set-up, see the Appendix.Slide18

18

5Set-Up Payment

13. Link your Mailing Permits to your EPA

Navigate to “Manage Account” screen

Select “Product & Services”

Select “Manage Permits”

Select associated EPA

Select “Link” to link the account

Note:

EPS account must be funded before the permit link is available.

Select “Save” to complete the process

Select “Change Linkage” to update the linkage of any permit currently linked to an EPA

The Manage Permits screen shows all your available permits (only permits for which the user also has access to Manage Mailing Activity are listed). Slide19

19

View Mailing Reports

1. Enterprise Payment Reports Portal

Enable multi-select to multiple accounts

Show percentages in the chart or via hover over the chart

Total $5,645.71

Categories:

PO Box Services

Address Services

First-Class Mail

USPS Marketing Mail

Periodicals

Package Services

Reply Mail

Priority Mail

First-Class Package Services

Parcel Select

USPS ReturnsParcel Return ServiceInternational Other Mailing Fees & ServicesThe updated Customer Dashboard will combine the existing Account & Customer Dashboards to provide a quick glance of all EPS accountsView the real-time total of pending ACH debit transactions sent to the bank at the end of the day, as well as the Trust BalanceUsers may navigate the portal using the Reports Menu to select detailed data Slide20

20

View Mailing Reports

2. Data Subscriptions through Informed Visibility

In addition to online reporting, users may subscribe to have data feeds pushed directly to their SFTP sites based on their individual preferences.

Users need to separately request access the Informed Visibility Service in order to set up a subscription.

Customers may subscribe to have data pushed to their Secure FTP (SFTP) server or available for online download

Data delegation available at the CRID level

Customers may select the following, based on their preferences

File format

Frequency (Daily, Weekly, Month)

Email Notification Preferences

Slide21

21

21

The Commercial Mailing and Shipping Report

will replace the existing Mailing Details Report and show all of individual transactions for a customer’s EPS accounts

Report Data Fields

EPS Transaction Number

Transaction Date/Time

Transaction Amount

Transaction Type

Class

Number of Pieces

PIC

SKU

Permit Holder CRIDPermit Number

City/State of PermitZIP of VerificationPublication NumberCustomer Reference IDJob IDUser License CodeSpoilageNumber of CopieseDoc Mailing DateEPS Account NumberEPS Account NicknamePostage Statement NumberSelect Mail Class(es)

PO Box ServicesAddress ServicesFirst-Class MailUSPS Marketing Mail PeriodicalsPackage ServicesReply Mail

Priority Mail First-Class Package ServicesParcel SelectUSPS ReturnsParcel Return ServiceInternational Other Mailing Fees & ServicesEnterprise Payment - Commercial Mailing & Shipping ReportSlide22

Report Updates – Customer & Account Dashboard

Customer Dashboard - Current State

22

Account Dashboard – Current StateSlide23

Mailing Details Report

Download Options:

CSV

ExcelPDF

EPS Transaction Number

Transaction Date/Time

Transaction Type

Permit Holder CRID

Permit Number

City/State of Permit

ZIP of Verification

Publication Number

Customer Reference ID

Job ID

User License CodeCurrently, the Mailing Details Report provides detailed information of PostalOne! mailingsSearch results that filter real-time as you type across all columns0

Mailing Date Filter:All Account ActivityClass SpoilageNumber of PiecesNumber of Copies

eDoc Mailing DateEPS Account NumberEPS Account NicknameTransaction AmountPostage Statement NumberReport Data Fields 23

Report Updates – Mailing Details ReportCurrentSlide24

24

Data through IV

EPS Data Distribution through Informed Visibility is available, as of 7/25

Customers may subscribe to have data pushed to their Secure FTP (SFTP) server or available for online downloadData delegation available at the CRID levelCustomers may select the following, based on their preferences

Category

Preference Options

File Format

Delimited

JSON

Data Location

Define SFTP Location

Select online download option

Source FrequencyDefine the quantity of data in each batch

Daily, Weekly, MonthlyFrequencyDefine how often you would like to receive the dataDaily, Weekly, Monthly

Email NotificationsUser may create list of contacts to be notified when new data is posted/available for downloadSlide25

25

25

25

PostalOne! Details

Transaction ID

Permit Number

Permit Type

Permit ZIP Code

Finance Number

Customer Reference ID

Customer National Account Number

Product Number

Product Type

Negative Trust Balance Indicator

Postage Statement Submission MethodPostage Statement IDMailing CityMailing StatePostage Statement Mailing DateMail Arrival DateRefund TypeRefund ReasonRefund CommentCAPS Account #CAPS NamePostal One! Transaction IDCustomer NamePermit HolderReversal Reference Transaction TypeeDoc Mailing DateState

User License CodeSpoilageTransactionTransaction IDLast Modified Date/TimeTransaction/Transfer/Withdrawal DateBusiness Address/CRIDDestinating Payment Account Number for TransferOriginating Payment Account Number for Transfer

Source System IdentifierPayment Account NumberPayment TypeOriginating Payment Account IDPayment Method TypeTransaction DateTransaction/Transfer/Withdrawal AmountTransaction StatusTransaction Error MessageCreated By UserUpdated By UserGeneral Ledger Account NumberAIC CodeTransaction UserDeposit Source

ReasonMicro Credit Created FlagTransaction ID referenceMasked Payment Account NumberPO Box DetailsTransaction IDPO Box CRIDFinance NumberwebBATS Customer NumberPO Box NumberPO Box ZIP CodePO Box CityPO Box StatePO Box SizePO Box Renewal DateAddress Quality DetailsTransaction IDFinance NumberReference Number for AEC transactionNCSC ProductOrder Reference Number

NCMS DetailsTransaction IDFinance NumberNCMS Customer NumberCustomer NameDate OrderedDate ShippedOrder NumberStore NumberItem NumberDescription of ItemOrder QuantityTotal item PriceTotal item amountOrder source referenceNCMS transaction IDShipping AddressPackage tracking numberMerchant IDCC requestProduct TypeVPO or CPU Contact numberPayment Method

RSS DetailsTransaction IDOriginal Transaction IDFinance NumberReceipt NumberTransaction DatePC Postage Details

Transaction ID

Meter Account NumberFinance Number

Device IDVendor IDRequest ID

Package Platform Details

Transaction ID

Finance Number

Mail Class Code

Mailer ID

SKU

Package Scan Group ID

PIC

Service Type Code

IV – Payment Subscription Options

Enterprise Payment Data through IV

Bank Account Withdrawals

ACH Withdrawal ID

ACH Withdrawal Amount

Aggregate Date

Return Reason

Return DateSlide26

26

Plan For EPS

Commercial Mailings on EPS – Account Setup

There is no single access level within the BCG for a CRID Access is defined at two levels – through the BCG for each service AND

within each individual service

Role

Business Customer Gateway – EPS

Any user for a CRID within the BCG may request an invitation code to EPS

This person becomes the BSA for the Enterprise Payment Service

Business Customer Gateway – IV-MTR

Any user for a CRID within the BCG may request an invitation code to IV-MTR

This person becomes the BSA for IV-MTR

BSA

Approve or deny additional users for BSA Delegate or User roles for the Enterprise Payment Service

May create Enterprise Payment Accounts for the CRIDApprove or deny additional users for BSA Delegate or User roles for the IV ServiceAutomatically has all roles within the service for the CRID (table below)BSA DelegateSame access as BSAMay grant User access to the IV ServiceHas all roles within the service (table below)UserMust be granted access to individual accountsMay have any role(s) within the IV Service, as assigned by the BSA/BSA Delegate or Roles and Permissions Manager

Enterprise Payment AccountsWithin Enterprise Payment, roles are assigned at the Account LevelA single CRID may have many AccountsAdministratorMust be a BSA or BSA Delegate for EPS Service

Creator of EPS account becomes the AdministratorAssigns roles (Payment Manager, User) to any users with access to EPS through the BCGAll Payment Manager capabilitiesPayment ManagerManage payment methods and view spend history and balancesManage product/service linkage (Must also have Manage Mailing Activity for CRID w/in BCG to link a permit) Perform transfers/withdrawalsSubscriberPerson who has read-only access to EPALimited read-only access to notifications and reports

IV – MTR Within IV-MTR, roles are assigned at the CRID Level A user must be either the BSA or BSA Delegate of the service, or the Subscription material for the CRIDAddress Book ManagerManages a CRID’s address bookReport ManagerCreates and manages a CRID’s public saved reports Roles & Permissions ManagerAssigns Roles & Permissions for a CRID or a MIDSubscription ManagerCreates and manages a CRID’s subscriptions Slide27

27

Questions