/
Gavrel Shopping Consultancy November 2014 2013 Amadeus IT Group SA 265ced1609a17cf1a5979880a2ad364653895ae8 Fare families 2014 Amadeus IT Group SA A set of Fare Conditions Changeability Refundability ID: 540044 Download Presentation
Download Presentation - The PPT/PDF document "1 Christophe" is the property of its rightful owner. Permission is granted to download and print the materials on this web site for personal, non-commercial use only, and to display it on your personal computer provided you do not modify the materials and that you retain all copyright notices contained in the materials. By downloading content from our website, you accept the terms of this agreement.
Presentation on theme: "1 Christophe"— Presentation transcript
Slide1
1
Christophe
Gavrel
Shopping Consultancy
November 2014
© 2013 Amadeus IT Group SA
265ced1609a17cf1a5979880a2ad364653895ae8
Fare familiesSlide2
© 2014 Amadeus IT Group SA
A set of Fare Conditions (Changeability / Refundability)
A set of services and options (baggage, meal, seat, lounge…)
Brand Name
A group of
fares sharingWhat is a Fare Family?Fare Family Designed under airline traveler segmentationBy adopting fare families, airlines believe they can better sell to travellers products that are more customised and aligned to their needsSlide3
examplesFare Families© 2014 Amadeus IT Group SASlide4
4
Agent fare families
OTA defines its own fare families with criteria in MPTB inputAirline fare familiesNo fare family criteria are passed in inputFare families as defined by the airlines are provided in output
Two different ways of working with Fare Families Slide5
5
Travelboard page
Search page
How does MP Agent Fare Families work?Slide6
6
Calendar page
How does MP Agent Fare Families work?
CalendarSlide7
7
Cabin
F, C, Y, W, MCombination means OR.Type of FareRP, RUCombination means OR.Price characteristicsAP, NAP (Advance Purchase)
RF, NRF (Refundability)PE, NPE (Penalties)
R, NR (Restriction on dates or on previous characteristics)Combination means AND.Corporate faresCORP, NONCORPA fare family will (or will not) contain Corporate fares.Publishing CarrierA list of up to 10.Combination means OR.Prime Booking CodeA list of up to 10.Combination means OR.Fare Basis (pattern)A list of up to 10.Combination means OR.
Criteria Agent Fare Families Slide8
Example <fareFamilies>
<familyInformation>
<fareFamilyname>ECONRF</fareFamilyname> <hierarchy>400</hierarchy> </familyInformation> <familyCriteria> <cabinProduct>
<cabinDesignator>
Y</cabinDesignator> </cabinProduct> <otherCriteria> <name>EXP</name> <value>NRF</value> </otherCriteria> </familyCriteria> </fareFamilies> <fareFamilies>
<familyInformation> <fareFamilyname>ECORFPE</fareFamilyname> <hierarchy>300</hierarchy> </familyInformation> <familyCriteria> <cabinProduct>
<cabinDesignator>Y</cabinDesignator> </cabinProduct> <otherCriteria> <name>EXP</name> <value>RF</value> </otherCriteria> <otherCriteria> <name>EXP</name> <value>PE</value> </otherCriteria> </familyCriteria> </fareFamilies>FF1: ECONOMY NON-REFUNDABLERANK: 400CABIN: YEXPANDED PARAMETERS: Non RefundableFF2: ECONOMY REFUNDABLERANK: 300 (less restricted)CABIN: YEXPANDED PARAMETERS: Refundable & PenaltiesSlide9
Value for retailersAccess
content parity by offering the same flight information than in airlines website, especially in markets where FF gain recognition
Provide a clear, standardized and comparable information about airline products to the end-user in a multi-carrier environmentPhasesFinal objective: Return Airline Fare Families information (Brand name, description and upsell) in Master Pricer outputPhase 1 (delivered)
Return resulting AFF Brand Name for online recommendationsAccess Fare Family description using a subsequent transaction: e.g. refundability (yes/ no) , changeability (yes/ no) , service included…
Phase 2 (2015)All Fare Families at itinerary level (resulting + up-sells)TA bundles: Airline FF grouping into TA-controlled bundles with similar level of service (e.g. baggage allowance, changeability, refundability, cabin…)Airline Fare Families in MPSlide10
Airline Fare Family in Master PricerAirline Fare Family Name In Master Pricer output
HELSINKI (HEL)
26 Dec, 13:30
STOCKHOLM (ARN)
26 Dec, 13:25 PMSTOCKHOLM (ARN 29 Dec, 09:55 HELSINKI (HEL)26 Dec, 11:550hr55min(non-stop)
0hr55min(non-stop)
EUR 89.60All incl. per adultBook NowView flight details1hr00min(non-stop) 1hr05min (non-stop)1hr00min (non-stop)Finnair 635Finnair 637BASICSAS 722HELSINKI (HEL)26 Dec, 20:05 HELSINKI (HEL)26 Dec, 11:15 STOCKHOLM (ARN)26 Dec, 20:05 PMSTOCKHOLM (ARN)26 Dec, 13:25 PMSTOCKHOLM (ARN 29 Dec, 09:55 STOCKHOLM (ARN 29 Dec, 13:20 HELSINKI (HEL)26 Dec, 11:55HELSINKI (HEL)26 Dec, 15:20Finnair 638Finnair 6570hr55min(non-stop) Book NowView flight detailsEUR 97.80All incl. per adultVALUE
SAS 723SAS GOEUR 151.80
All incl. per adult
Book Now
View flight details
Departing flight
from
Helsinki
to
Stockholm
Thu, Dec 26, 2013 – Sun, Dec 29, 2013 for 1 Adult
Inclusion of Fare family Branded
Name – Information returned per flight and / or resulting Fare Family returned per bound ( online bound only)
BASIC
BASIC
SAS GO
Description
Changeable : Not allowed
Cancellation and Refund : Not allowed
Checked Bag: 1 PC Included
Seat Selection : Chargeable
Fare Family
conditions
upon mouse overSlide11
EUR 89
.60
All incl. per adult
Book Now
View flight details
Book NowView flight detailsEUR 97.80All incl. per adult
EUR 151.80All incl. per adultBook NowView flight detailsDeparting flight from Paris to StockholmThu, Apr 26, 2014 – Sun, Apr 29, 2014 for 1 AdultBrussels Airline 722Brussels Airline 723PARIS (PAR)26 Apr, 8:30 STOCKHOLM (ARN)26 Apr, 13:25 PMSTOCKHOLM (ARN 29 Apr, 17:55 PARIS (PAR)26 Apr, 21:504hr50min(1 stop) 4hr50min(1 stop) Finnair 638Finnair 657PARIS (PAR)26 Apr, 8:30 STOCKHOLM (ARN)26 Apr, 13:25 PM
STOCKHOLM (ARN 29 Apr, 17:55 PARIS (PAR)26 Apr, 21:50
4hr50min
(1 stop
)
4hr50min
(1 stop
)
Finnair 635
Finnair 637
PARIS (PAR)
26
Apr, 7:30
STOCKHOLM (ARN)
26
Apr, 11:25
PM
STOCKHOLM (ARN
29
Apr 16:35
PARIS (PAR)
26
Apr, 20:35
3hr55min
(non - stop
)
3hr55min
(non-stop)
Not Changeable
No Refund
Checked
Bag: 1 PC Included
Seat Selection :
Chargeable
Meal included
Not Changeable - No Refund
Checked
Bag: 1 PC Included
Seat Selection :
Chargeable –
Meal not included
Changeable / cancellation : At a Charge
Checked
Bag: 1 PC Included
Seat Selection :
Included
Meal included
Changeable : At a Charge
No Refund
Checked
Bag: 1 PC Included
Seat Selection :
Chargeable
Meal included
Airline Fare Family in Master Pricer
Fare Family Name and Description In Master Pricer output
BASIC
BASIC
BASIC
VALUE
LIGHT
LIGHT
Inclusion
of Resulting
Fare family Branded
Name – ( online bound only)
Inclusion
of Resulting
Fare family
Description per bound– limited to information about bag, meal, seat and fare conditions Slide12
EUR 89
.60
All incl. per adult
Book Now
EUR 97.80All incl. per adultEUR 151.80
All incl. per adult
Departing flight from Paris to StockholmThu, Apr 26, 2014 – Sun, Apr 29, 2014 for 1 AdultBrussels Airline 722Brussels Airline 723PARIS (PAR)26 Apr, 8:30 STOCKHOLM (ARN)26 Apr, 13:25 PMSTOCKHOLM (ARN 29 Apr, 17:55 PARIS (PAR)26 Apr, 21:504hr50min(1 stop) 4hr50min(1 stop) Finnair 638Finnair 657PARIS (PAR)26 Apr, 8:30 STOCKHOLM (ARN)26 Apr, 13:25 PMSTOCKHOLM (ARN 29 Apr, 17:55 PARIS (PAR)26 Apr, 21:504hr50min(1 stop) 4hr50min(1 stop)
Finnair 635Finnair 637PARIS (PAR)26 Apr, 7:30
STOCKHOLM (ARN)
26
Apr, 11:25
PM
STOCKHOLM (ARN
29
Apr 16:35
PARIS (PAR)
26
Apr, 20:35
3hr55min
(non - stop
)
3hr55min
(non-stop)
Not Changeable
No Refund
Checked
Bag: 1 PC Included
Seat Selection :
Chargeable
Meal included
Not Changeable - No Refund
Checked
Bag: 1 PC Included
Seat Selection :
Chargeable –
Meal not included
Changeable / cancellation : At a Charge
Checked
Bag: 1 PC Included
Seat Selection :
Included
Meal included
Changeable : At a Charge
No Refund
Checked
Bag: 1 PC Included
Seat Selection :
Chargeable
Meal included
Airline Fare Family in Master Pricer
Fare Family Upsell In Master Pricer output
BASIC
BASIC
BASIC
VALUE
LIGHT
LIGHT
Book Now
Book Now
VALUE
EUR
125,80
UPGRADE NOW
PRO
EUR 225,80
VALUE
EUR
125,80
UPGRADE NOW
PRO
EUR 225,80
FLEX
EUR
125,80
UPGRADE NOW
BUSINESS
EUR 225,80
Inclusion
of higher fare family alternative – UPSELL display ( online bound only)
Up
tp
6 upsell can be returned
Computation done by boundSlide13
Airline Fare Families in ShoppingAirline Fare Family comparative shopping
Departing flight
from Melbourne to BrisbaneWed, Dec 04, 2013 – Wed, Dec 11, 2013 for 1 Adult
Melbourne (MEL)
04 Dec, 06:00 AM
Brisbane (BNE)04 Dec, 07:10 AM
Brisbane (BNE)11 Dec, 05:00 AMMelbourne (MEL)11 Dec, 08:20 AM2hr10min (non-stop)2hr20min (non-stop)BookMelbourne (MEL)04 Dec, 06:05 AMBrisbane (BNE)04 Dec, 07:15 AMBrisbane (BNE)11 Dec, 05:00 PMMelbourne (MEL)11 Dec, 08:20 PM2hr10min (non-stop)2hr20min (non-stop)BookNo available fareRestricted FareIncl. checked bagFlexible FareIncl. checked bag
x
Restricted
Fare
No checked bag
Checked bag
Included
Seat selection
From $60
more
Restricted fare
All incl. per adult
AUD 258
.00
Red e-Deal
AUD 740
.00
Flexi Saver
Checked bag
Included
Seat selection
Included
more
Flexible fare
All incl. per adult
AUD 1590
.00
Fully Flexible
Checked bag
Included
Seat selection
Included
more
Flexible fare
All incl. per adult
AUD 658
.00
Flexi
Checked bag
Included
Seat selection
n/a
more
Restricted fare
All incl. per adult
AUD 320
.00
Saver
Checked bag
n/a
Seat selection
n/a
more
Restricted fare
All incl. per adult
AUD 290
.00
Saver Lite
Automated retailer-driven bundles with similar level of service
Applicable Airline Fare Family at itinerary level
Airline-driven Fare Family marketing description
Fare Conditions:
Change:
Allowed with penalties for all or part of trip
Maximum penalty for entire ticket:
USD 210
Cancellation & Refund
Not allowed for all or part of trip
Mini Rules: neutral fare conditions to complement airline-driven description
Checked bag
Included
Seat selection
Included
more
Restricted fare
All incl. per adult
AUD 258
.00
Red e-Deal
AUD 740
.00
Flexi Saver
Easy comparison of multiple airline fare families matching same level of serviceSlide14
Airline Fare Families in AmadeusAlready 6 airlines file fare families in Amadeus, and many more to come