Value of Upgrade

Value of Upgrade Value of Upgrade - Start

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Value of Upgrade - Description

Microsoft Dynamics NAV 2009. Why Do Customers Upgrade. Reason for upgrade. Source: Microsoft Dynamics NAV customer survey on upgrading (in Germany, Netherlands, Spain, United Kingdom, and United States). ID: 435901 Download Presentation

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Value of Upgrade




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Presentations text content in Value of Upgrade

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Value of Upgrade

Microsoft Dynamics NAV 2009

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Why Do Customers UpgradeReason for upgrade

Source: Microsoft Dynamics NAV customer survey on upgrading (in Germany, Netherlands, Spain, United Kingdom, and United States)

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Why Do Customers UpgradeUpgrade benefits realized

Source: Microsoft Dynamics NAV customer survey on upgrading (in Germany, Netherlands, Spain, United Kingdom, and United States)

Complexity of last upgrade

Satisfaction with last upgrade

Slide4

Business Ready Customer CareBusiness ready enhancement plan

InfluenceCustomerSourceKnowledge BaseUnlimited Online TrainingCommunity and Newsgroups

ChoiceInvestment protection benefitsProtected List PriceTransition Investment CreditSupport Lifecycle

VisibilityUpgrades, Services Packs, Hot-fixesResearch and developmentNew product value in product roadmap

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Microsoft Dynamics SupportExtended support now available

Self-Help Online Support (10 yrs +):

Customized

Mainstream Support Phase (5 yrs):

Hot fixes, tax/regulatory releases, security updates

Extended Support Phase (5 yrs):

Hot fixes, tax/regulatory releases

1

3

4

5

6

7

Years

2

Date of General

Availability

5 years

Mainstream Support

+5 years

Extended

Support

8

9

10

NEW!

Self-Help Online Support 10+ years

NAV 5.0

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Basic Upgrade Evaluations

Upgrade business case example

Basic upgrade considerations

How much has your business grown since your initial deployment?

What are your new business requirements for remaining competitive?

What functionality and technology are required to meet your requirements?

What functionality and technology are applied today compared to innovation available with latest version?

What can be “un-customized” to move closer to standard Microsoft Dynamics NAV or add-on solution?

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Innovations = Upgrade Value

Microsoft Dynamics NAV 2009New FeaturesRoleTailored user experienceMicrosoft SQL Server Reporting ServicesWeb ServicesNew 3 tier architecture

Microsoft Dynamics NAV 5.0ImprovementsInventory CostingJobs (+now in Bus. Essentials)Item TrackingService Order HandlingAccount SchedulesMicrosoft Dynamics SureStepGeneral improvements (SP1)Outlook Integration (SP1)NAV SQL Option (SP1)New FeaturesSales and Purchase Document ApprovalPrepayments Intercompany Purchase Cost DistributionMicrosoft Office XMLRecord Links Windows Live Local SearchMobile

Microsoft Dynamics NAV 4.0

Improvements

Consolidation

Navigation

New Features

Business Analytics

Business Notification

Campaign Pricing

Intercompany Postings

Item Budget and Analytics Reports

Manufacturing Foundation

NODBC Driver

Outlook Interface

Partial Payment

Pre-defined KPIs

Setup Checklist Wizard

Standard Cost Worksheet

Supply Planning

XMLport

Object

Unapply

/Reverse Journal Postings

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SQL Performance Improvements

Posting 20-30% fasterImprovements gained bySum calculation and insert speed up to 3 times faster

Chart of Account Simulation

Create and Post Sales Order

* O

nly

SQL Enterprise edition and

with

SIFT indexes present

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NAV 2009 Benchmarking

User Experience of Microsoft Dynamics NAV 5.0 and Microsoft Dynamics NAV 2009

Short introduction to the core concepts through a pre-recorded video tutorial

No prior experience of Microsoft Dynamics NAV

20 people matching Susan

(Order Processor) profile

22 people matching Phyllis

(Accounting Manager) profile

13-14 core tasks

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Benchmarking Results

Testers had no prior Navision/NAV experience, and were given only short, core-concept training

Succes

s Rate

User Satisfaction

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Upgrade Considerations

Stay current – upgrade to Microsoft Dynamics NAV 2009 based on your business case

Web Services opportunity

Classic or RoleTailored ClientPerformance gains

Upgrade to Microsoft Dynamics NAV 2009

If ISV or Add-on solution is not available

on Microsoft Dynamics NAV 2009 short term

Upgrade to Microsoft Dynamics NAV 5.0

(SP1)

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Upgrade Business CaseKey factors for making the upgrade decision

Conclusion:

Upgrade if ROI of upgrade business case

is positive before next version is released

Slide13

Maximize Your BusinessBy upgrading your software

Value from new functionality andtechnology innovations Make your current users more productiveReplace old systems with MicrosoftDynamics NAVIntegrate Microsoft Dynamics NAV better with your existing systems including Microsoft Office Increase return on investmentReduce Maintenance CostsGet closer to standard – reduce customizationsAdopt available add-on solutionsReduce Upgrade Costs Document your solution/customizationsUtilize Microsoft Dynamics SureStep and Rapid Implementation Methodology

Slide14

Appendix

Enhancement comparison tables

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©

2009 Microsoft

Corporation. All rights reserved. Microsoft, Windows, Windows Vista and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries.

The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation.

MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

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