PPT-Behavioral Finance, Communication, and Client Retention

Peggy Doviak PhD CFP Getting Started This presentation will discuss how some of the roots of behavioral finance lie in the impact of the social and cultural background of the client For financial planners to retain clients write plans that are implemented and have clients return for updates basics of the financial planning process both the planners and the clients must find the plans meaningful and congruent with their sociocultural beliefs. With Third Parties.   . Interacting with third parties in the course of representation of a client: . a. n examination of Rules 4.2 and 4.3 of the Rules of Professional Conduct. by . Lara Butler. Butler, Sevier, Hinsley & Reid, PLLC. Delivering a clear and consistent message. Third Edition. Bert Decker. Boston : Thomson, 2006 . The objectives of this book are to help the user:. Understand the importance of interpersonal communication skills to becoming a leader. Gordon Tan. G. ordon@clientheartbeat.com. INCREASE RETENTION AND BUILD ‘STICKY’ CLIENTS. AGENDA. Identify unhappy clients. Stop . clients from defecting. Strategies . to increase . client retention. Analysis. Chapter 9. Behavioral Finance. Argues that rational financial theories ignore how people actually make decisions. Behavioral . Finance: emphasizes the potential . implications of psychological . 9. Bodie, Kane, and Marcus. Essentials of Investments, . 9. th. Edition. 9.1 Behavioral Critique. Behavioral Finance. Financial market model emphasizing potential implications of psychological factors affecting investor behavior. Gordon Tan. G. ordon@clientheartbeat.com. INCREASE RETENTION AND BUILD ‘STICKY’ CLIENTS. AGENDA. Identify unhappy clients. Stop . clients from defecting. Strategies . to increase . client retention. Understanding and Managing Behavioral Biases. Featured Host . DNA Behavior – Financial DNA. Leon Morales. Chief Relationship Officer. leon.morales@dnabehavior.com. www.linkedin.com/in/leondna. Tripp Rockwell. Jerilyn Rodgers, RN BSN. AND. Jill Collins, RN BSN. NU 500. Advanced Nursing Theory. October 21, 2009. Biographical Information. Born August 21. st. , 1919, in Savannah, Georgia. Professional nursing career began in 1942 when she graduated from Vanderbilt University in Nashville, TN with her BSN. Chapter 7: Behavioral Finance Puzzles: The dividend puzzle, the disposition puzzle, and the puzzles of dollar-cost averaging and time-diversification. Behavioral finance puzzles. Four important financial puzzles:. . Definition:. “Person-centered therapy, which is also known as client-centered, non-directive, or Rogerian therapy. Rogers challenged belief that clients cannot understand & resolve their own problems with direct help from experts. 1. Objectives. U. nderstand . the importance of verbal and non-verbal . communication. U. nderstand . the benefits of . and . practice reflection as a communication . tool. L. earn . and practice ice-breaking, self-introductions, . Executive Summary MethodologyCharles S Key Points 149149149149What is Behavioral FinanceBehavi3 markets have regained almost the of disconcerting losses Even in the best of times it can be and marke Dr. . Pravin. Kumar . Agrawal. Assistant Professor. Department of Business Management. PhD (Finance). Arbitrage. The act of exploiting the price differences in a financial asset in different markets to make profits by simultaneously purchasing at a low price in one market and selling the same asset at a higher price in a different market. . Aggressive vs Passive Communication Styles. Brought to you by. ICIS. Interagency Council on Intermediate Sanctions. Communication Styles: Aggressive vs Passive . (Cognitive Behavioral Therapy - Curriculum).