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Performance measurement in a changing environment Performance measurement in a changing environment

Performance measurement in a changing environment - PowerPoint Presentation

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Performance measurement in a changing environment - PPT Presentation

The SCONUL emeasures project 2010 The SCONUL emeasures project Pat Barclay University of Westminster Angela Conyers Evidence Base Birmingham City University Claire Creaser LISU Loughborough University ID: 796699

university measures titles databases measures university databases titles questions journals spending data sconul loughborough books library project book costs

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Slide1

Performance measurement in a changing environment

The SCONUL e-measures project 2010

Slide2

The SCONUL e-measures project

Pat Barclay, University of Westminster

Angela Conyers, Evidence Base, Birmingham City University

Claire Creaser, LISU, Loughborough University

Sonya White, LISU, Loughborough University

Slide3

Plan

E-measures pilot project

New e-measures questions

Issues to consider

The first year

What difference did it make?

Slide4

e-measures pilot project

Aims

To review current e-measures questions and definitions

To draw together feedback on current e-measures

To look at approach taken by other national library associations

To make recommendations for amendments and/or additions to existing e-measures questions

Slide5

Pilot members

20 libraries took part

Set of possible questions developed

Asked to submit quarterly returns and comment:

How easy were the data to obtain?

How reliable were they?

How well did they align with institutional requirements?

Slide6

New e-measures questions

Four key areas of change:

Inclusion of e-journals and e-books held within databases in the count of serial and e-book titles

Addition of free titles or titles purchased in previous years

Addition of database searches as a usage measure

Separation of costs of different types of e-resource

Slide7

Some issues to consider

How will the new e-measures statistics be used?

Longer term trends

Can SCONUL provide more help?

Slide8

The first year

How did it go?

Experimental – little advance warning

BUT

Number of respondents to new or revised questions was high (generally around 140 out of total

148

respondents)

Suggests questions fit better with existing library practice?

Slide9

e-books in databases: EEBO or not EEBO?

Some disagreed:

“I

have included EEBO or EECO in the count because that is the instruction but we have not added bib records to the library catalogue so I feel it distorts our EBook

count”

Others felt it reflected trend:

“As

e-books become more prevalent and in demand we now allocate 20% of our book budget towards their

purchase”.

Perhaps the time was right to make the change?

Slide10

Serials – double counting?

Is it possible to identify unique titles?

“There

is a considerable amount of duplication between content of

backfiles

and current subscriptions, and between titles available on a number of different platforms. It is impossible to

deduplicate

these titles with any accuracy, and the total in C16 is therefore not the total of unique titles

.”

Does it matter?

Slide11

Databases -

Journals

E-book

Other

Why the distinction?

Slide12

Usage measures

Journals – full text article requests- COUNTER JR1

E-books – section requests COUNTER BR2

“Only

4 of 22 e-book resources licensed currently provide BR2 reports. Data for most of others obtained by BR1 x 5.4

.”

Databases – searches COUNTER DB1

“No

data available for 14 databases. In addition, 24 databases did not provide search data

.”

Slide13

Costs

Separating out spend on print, print and electronic and electronic only

“Some

figures are rounded up. Not possible to disentangle spend on the various definitions of serials/journal databases: that on e-journals is by far the largest part so total figure is entered in

H4”

or

“Note

the reduction in print journals as a collection decision for 2009/10, with a view to reducing

costs”

Slide14

What difference has it made?

Quite a lot!

Available resources now all included in the reporting

Better fit to what users see

... and to what is reported internally

Spending can be sliced to

match

Improved PIs

Usage better match to resources and to costs

Slide15

E-journals

Slide16

eBooks

Slide17

Databases

Slide18

Spending

Slide19

Spending

Slide20

Spending

Slide21

Spending

Slide22

Costs per use

Slide23

Use per title

Slide24

What next

Needs time to bed in

Some tweaks to definitions for 2010-11

Continue to monitor trends

In reported data

And in library practice!

Slide25

Acknowledgements & contact details

Thanks go to:

Sonya White, LISU Loughborough University

Members of the SCONUL Working Group on Performance Improvement

The 20 E-measures pilot libraries

Contact details:

Pat Barclay, University of Westminster

P.Barclay@westminster.ac.uk

Angela Conyers, Birmingham City University

angela.conyers@bcu.ac.uk

Claire Creaser, Loughborough University

c.creaser@lboro.ac.uk