Foundations For Quality Control
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Foundations For Quality Control

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Foundations For Quality Control




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Presentation on theme: "Foundations For Quality Control"— Presentation transcript:

Slide1

Foundations For Quality Control&Recruiter Trainings

Cye

Fink

Slide2

AboutQuality Control

Incorporated in the 2008 Rules and Regs. Each state must produce 70% of its COEs from the previous year. There are 7 state requirements for quality control.Every recruiter must be trained.Only a representative sample of COEs must be reviewed. Recruiters must be evaluated every year.

Slide3

Quality Control

Slide4

Quality Control SEA Responsibilities

Training Annual Review & Evaluation Process for Resolving Eligibility Questions COE Examination Re-Interviewing Documentation of Quality Controls Process of Corrective Action

Slide5

Training

Slide6

Quality Control Training

Yearly Training One training every year Review of:Basic Eligibility FactorsDeveloping ID&R PlansRecruitment StrategiesCOEsQuality ControlIncludes pre and post assessments for comprehension

Slide7

Quality Control Training

New Recruiter Certification New staff/recruiter training Includes pre & post tests that must be passed at 90% accuracy Fieldwork probationary requirements 3 Interviews & 3 COEs with “mentor” recruiter Follow-up re-interviews

Slide8

Quality Control Training

Sample QuestionHow far does a family have to move to qualify for the Migrant Education Program?20 miles100 milesAcross school districts linesFrom one town to another

Slide9

Quality Control Training

Sample QuestionWhat is the Qualifying Arrival Date (QAD)?It is the date the family entered your school district.It is the date the family made a qualifying move.It is the date the qualifying worker obtained work in agriculture.It is the date the family was found by a recruiter.

Slide10

Annual Review &

Evaluation

Slide11

Quality Control Annual Review & Evaluation

Three components: Evaluation of Recruiter Knowledge Evaluation of Recruiter Product Evaluation of Recruiter Practices

Slide12

Quality Control Annual Review & Evaluation

Evaluation of Recruiter

Knowledge

Once a year, disseminate an electronic ID&R assessment. The assessment requires participation of all active MEP recruiters to evaluate their knowledge of the eligibility criteria and knowledge of the COE. Recruiters scoring below the passing score of 90% will be required to complete New Recruiters Training.

Slide13

Quality Control Annual Review & Evaluation

Sample Question

A move qualifies if…

the worker commutes across school district lines to their agricultural job. the move is due to economic necessity. the move is across school district lines from one temporary residence to another.both B and C.both A and C.

Slide14

Quality Control Annual Review & Evaluation

Sample Question

Cye Fink moved on his own from Oregon to Georgia to work in the peach harvest.  He obtained the work upon arrival and worked the harvest for 3 weeks.  Mr. Fink then moved to Louisiana to look for any type of work and ended up in a restaurant 2 days later. School-aged son, Fulanito Fink then joins his father in Louisiana and begins attending school. Little Fulanito Fink joined his father 4 weeks after his move to Louisiana. 

Slide15

Quality Control Annual Review & Evaluation

Sample Question

Yes, because work was sought and obtained.

No, because the move to LA was not a qualifying move.Yes, because the child joined him within 12 months.No, because child joined him in Louisiana.

Slide16

Quality Control Annual Review & Evaluation

Evaluation of Recruiter

Product

Track COEs completed by each recruiterWill keep a log of COE rejectionsRecruiters with 3 or more rejections will need to take New Recruiters TrainingRecruiters are expected to spend a minimum of 50% of their recruiter time “recruiting”

Slide17

Quality Control Annual Review & Evaluation

Evaluation of Recruiter PracticesStaff are required to complete and submit bi-weekly time and effort logs.The logs will be used in the evaluation of recruiter practices.50% of a recruiters time is expected to be dedicated toward active ID&R.

Slide18

Quality Control Annual Review & Evaluation

Practice ScenarioCye Fink is a new recruiter who just finished his New Recruiter Training and certification steps. Cye begins his first day as follows:Recruiters meeting from 9-11 a..m.Calls some new families from 11-12 p.m.Reviews eligibility criteria from 1-2 p.m.Drives to local markets to hang/post flyers from 2-4 p.m.From 4-5 p.m. replies to emails.

Slide19

Process For Resolving Eligibility Questions

Slide20

Quality Control Resolving Questions

Steps / ProcessAll eligibility questions are to be sent to Center Regional RecruiterTo Coordinator of Coordination CenterTo State DirectorTo USED Office of Migrant Education

Slide21

COE Examination

Slide22

Quality Control COE Examination

Each program is required to have an internal set of COE quality controls.Programs submit COEs to the Center office to be reviewed. Two reviewers will review 100% of COEs.

Slide23

Re-Interviews

Slide24

Quality Control Re-Interviews

Prospective

re-interviews are conducted

monthly.Students are selected randomly through a computer-generated formula.Re-interviews will be conducted by a certified experienced recruiter. Re-interviewer must be someone other than the original recruiter.

Slide25

Quality Control Re-Interviews

Needed changes to COEs will be made during re-interview.

All re-interview results will be documented on the state re-interview form.

Students will be removed from the state system who are found by the state, to have been misidentified.Districts will be notified of findings, written responses will be sent to families if needed.

Slide26

Documentation of Quality Controls

Slide27

Process of Corrective Action

Slide28

Quality Control Corrective Action

What do you do if you find out a student is not, or is no longer eligible?

Slide29

Questions & Answers

Cye

Fink, Consultant

Cye.fink@hotmail.com