LOROS Hospice 14 th July 2010 Welcome Alan Heron Senior Commercial Manager IHP Achieving the National Dementia Strategy Prof Jane Gilliard National Dementia Strategy Programme ID: 611632
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Slide1
IHP Dementia Knowledge Day
LOROS Hospice, 14th July 2010Slide2
Welcome
Alan Heron, Senior Commercial Manager, IHP.Slide3
Achieving the National Dementia Strategy:
Prof. Jane Gilliard, National Dementia Strategy Programme Manager, Dept. of Health.Slide4
The National Dementia Strategy
Professor Jane GilliardNDS National Programme Manager (Implementation)
Social Care, Local Government and Care PartnershipsSlide5
Launched Feb 2009
The 3 themesPublic and professional awarenessEarly diagnosisQuality of care17 (+1) recommendations
National dementia strategySlide6
Currently 570,000 people with dementia in England (700,000 in UK)
Numbers likely to double in the next 30 yearsCost currently is £17 billionCosts likely to treble to more than £50 billionDementia is one of the main causes of disability later in life, ahead of some cancers, cardiovascular disease and stroke
40% of people admitted to hospital have dementia
30% of older people develop delirium during their stay in hospital
50% of hip fracture patients have dementia
At least 50% of long term care residents have dementia
40% of the work of the work of community matrons is focussed on people with dementias a co-morbid condition
Need to improve range and quality of support and services
Why a National Dementia Strategy?Slide7
End of Life Care for all terminal conditions –
burden of disability according to WHO (2003)
Medical condition
Proportion of Years Lived With Disability (YLD)
Dementia
11.2%
Stroke
9.5%
Musculoskeletal
8.9%
Cardiovascular
5.0%
Cancer
2.4%Slide8
Dying from and with dementia
60,000 die directly of dementia yearly Knapp & Prince 2007A common contributor or accompaniment to dying: 1 in 3 of over 65s will die with dementia Byrne 2006Slide9
People with dementia and their carers to be involved in planning end of life care which recognises the principles outlined in the Department of Health End of Life Care Strategy. Local work on the End of Life Care Strategy to consider dementia.
Objective 12- improved end of life care for people with dementiaSlide10
17 Objectives, of which seven are priorities:
Good-quality early diagnosis and intervention for allImproved community personal support servicesImplementing the Carers’ StrategyImproved quality of care for people with dementia in general hospitalsLiving well with dementia in care homes
An informed and effective workforce for people with dementia
A joint commissioning strategy.
Priorities for implementationSlide11
Leadership
People with dementia and carersProf Alistair Burns, National Clinical Director, DementiaSir Ian Carruthers, CE South West Strategic Health Authority Jenny Owen and Simon Williams, Association Directors Adult Social Services (ADASS)Martin Green, ECCA, Care Homes
National and Regional Programmes in place and working
Central implementation team: policy and implementation
A lead and implementation programme for each priority Objective
Regional implementation team
Making Connections
Policy: embedding dementia with Dignity, Carers and working with other key policy areas eg Personalisation
Professional bodies eg Royal Colleges
Other work programmes eg Enhancing the Healing Environment
Implementation projects
Advisory/project groups in place for the Objectives: building partnerships and buy-in
Projects commissioned and underway
Year 1: Building the foundationsSlide12
40 Demonstrator Sites for Dementia Advisors (22) and Peer Support (18)
Joint Commissioning Framework published June and national conference October 2009Cause, Care and Cure - major national research summit Regional leadership network establishedSkills for Health/Care mapping training and education Pocket guides issued for care home managers issued in October1st
national memory assessment conference Nov 2009
Anti-psychotics Review published November
Key events in the last yearSlide13
11 recommendations
Reducing use is a priority backed up by audit and explicit goals
Curricula needed
In reach to homes
Care Quality Commission
Access to Psychological Therapies Programme
People with dementia in their own homes.
Antipsychotics in dementiaSlide14
Established partnerships with EoLC Strategy team and National EoLC programmeLinks with NCPC and Dying Matters
NEoLC newsletter – Issue 17, Dec 2009NICE Commissioning Guidance – published ??Established a reference group to advise and steer workDeveloping online web-based resource guideDue to launch in Augustwww.endoflifecareforadults.nhs.ukObjective 12 – improving end of life care Slide15
Haringey audit toolPalliative care for people with dementia in Croydon
Gables Nursing Home in PeterboroughSouthwark modernisation initiativeGreater Manchester and Cheshire Cancer NetworkEoLC innovative practiceSlide16
Need to spread and adopt models of best practiceDementia Portal to diffuse best examples
We all need to innovate - a challenge for us all, but we all canBut avoid re-inventing of wheels, and learn from the bestRemember, always be ready to replicate.Implementing best practiceSlide17
Strategy widely welcomed
National and regional support in placeRange of national initiatives to support implementationHigh profile in terms media and other interestPriority indicated from the centreClinical leadership provided by new National Clinical Director
Focus on disseminating best practice
Are changes really happening on the ground?
ConclusionsSlide18
Jane.Gilliard@dh.gsi.gov.uk
Claire.Goodchild@dh.gsi.gov.ukwww.dementia.dh.gov.uk
www.endoflifecareforadults.nhs.uk
ContactsSlide19
Implementing end of life care:
Dr Sanjana Nyatsanza, MBBS, MD (Psychiatry), MRCPsych, Cambridgeshire
& Peterborough NHS Foundation Trust.Slide20
Implementing End of Life Care in Dementia 14th July 2010Dr Sanjana NyatsanzaConsultant Old Age Psychiatrist
Cambridgeshire & Peterborough NHS Foundation TrustSlide21
Outline
What is Palliative CareGovernment guidelinesHow to improve end-of-life careApplication of Mental Capacity Act CQC RegulationsSlide22
What is Palliative Care?
An approach that improves the quality of life of patients and their families facing the problems associated with life-threatening illness, through the prevention and relief of suffering
by means of early identification and impeccable assessment and treatment of
pain and other problems, physical, psychosocial and spiritual.
(WHO)
“palliare” – to cloak or coverSlide23
Recent Reports
Dementia is a terminal condition Prognosis 3-9 yrs from diagnosis; avg - 4.5yrs60,000 deaths pa attributable to dementia - Dementia 2010 – Alzheimer’s Research Trust
RCP Report –
Palliative Care Services: Meeting the Needs of Patients
(2007)
Encourages move from charity-based hospices to mainstream NHS
To ensure standards & equitable services
*D Jolley & M Tapley -
Due respect & professional care in death
- The Psychiatrist - April 2010Slide24
Who does Palliative Care apply to?
Previously reserved for malignancyGovernment policies encourage application of palliative care principles in all terminal conditions, including dementiaTraditional models may not be appropriate Changes in service provision, attitude & education are neededSlide25
Challenges in providing good palliative care in Dementia
Difficulty viewing dementia as a terminal illnessLack of awareness among staff / carers Myths that patients do not experience pain or distressing symptomsAgitation attributed to ‘normal’ progression of dementiaUnrecognised symptomsLack of knowledge of assessment & symptom managementDifficulty in predicting start of the terminal phase
*S Bell -
Peterborough Palliative Care in Dementia GroupSlide26
Complex palliative care needs of people with dementia
Tend to be older; experience more pain in last months than cancer patients & spend last year of life in care homesSymptoms progress from memory impairment, to behavioural change Physical problems increase with falls, incontinence, difficulty swallowing & inanition. Terminal phase may include immobility, contractures, decubitus ulcers and recurrent infections;
with behaviour that seems to indicate distress and is unresponsive to most approaches to reassurance
* National Council for Palliative Care -
Exploring palliative care for people with dementia
* The Regional Study of Care of the DyingSlide27
Terminal phase of care in dementia is less than optimal
Symptoms of distress unresolved, sometimes with no attempt to ameliorate them.Repeated admissions to acute hospitals for assessment Given ill-informed, inappropriate, life-sustaining treatment that only prolongs suffering & adds to confusion & distressDevelopment of additional complications - decubitus ulcers or colonisation with MRSA.
Carers are rarely informed of the likely outcomes for patients with dementia
*RCP Report –
Palliative Care Services: Meeting the Needs of PatientsSlide28
NICE-SCIE Guidance on palliative care in dementia
‘Dementia care should incorporate a palliative care approach from the time of diagnosis until death. The aim should be to support the quality of life of people with dementia and to enable them to die with dignity and in the place of their choosing, while also supporting carers
during their bereavement, which may both anticipate and follow death.’Slide29
Living well with dementia: A National Dementia Strategy DoH, 2009
Objective 12: Improved end of life care for people with dementia. People with dementia and their carers to be involved in planning careDepartment of Health’s End of Life Care Strategy 2004 : requires integration of care across primary, secondary and tertiary healthcare and social services
Local work on the End of Life Care Strategy to consider dementiaSlide30
“Good” palliative care in dementia? (WHO 2002)
A team approach: to relieve distressing symptoms;to affirm life and to see dying as a normal process, to be neither hastened nor postponed;
to integrate the psychological and the spiritual;
to offer a support system to help patients live as actively as possible and to help the family cope, including during bereavement;
to enhance quality of life, which might positively influence the course of the illness;
to become involved early in the course of the illness and to work in conjunction with other therapeutic approaches
*J Hughes - Dementias 2010 ConferenceSlide31
CQC Regulations
involvement and information personalised care and treatment safety and safeguardingSlide32
What’s the evidence that a palliative care approach works? (Sampson, Ritchie, Lai, et al.
2005)Retrospective case-note studies demonstrate inadequate palliative care in both psychiatric and acute hospital wards (Lloyd-Williams, 1996; Sampson et al, 2006)Equivocal evidence of the efficacy of a palliative model of care in dementia
Increased interest, but little evidence: ethical difficulties, prognostic uncertainty, lack of clear outcome measures
*J Hughes - Dementias 2010 ConferenceSlide33
Solutions
Cross-specialty training Increased awareness – professionals, carers & publicCo-ordination of multi-agency careDevelopment of specialist hospice-style services, within the framework of continuing NHS careSlide34
The PEACE* programme
physical and psychological symptomsadvance care planningeducation about diseaseconnections to community resourcescoordination of care with an interdisciplinary team lead by a clinical nurse specialist
patient-family centred care
use hospice services for end-stage patients
*Palliative Excellence in Alzheimer Care Efforts - Shega JW, Sachs GA. (2010) Offering supportive care in dementia: reflections on the PEACE programme. In:
Supportive Care for the Person with DementiaSlide35
Application of Mental Capacity Act
Five principles:Presumption of capacitySupport to individual to reach the decisionThe right to make unwise or eccentric decisionsDecisions should be in patients “Best Interests”
Least restrictive decision or action
Be mindful of fluctuations in capacity
Respect patient’s past wishes & feelings and valid / applicable advance decisions
Involve IMCA, in case of serious medical treatment, esp. if harm or risks outweighs benefit (PEG)
LPA or court appointed deputy
Ultimate arbiter – Court of Protection - declaration
Preferred place of care disputes; with holding life-sustaining treatment
If subject to DOLS – death in custodySlide36
Advance Care Planning
Patients may still retain capacity to make informed choicesInvolve patient and carers as far as possible, in care plans, in advanceCarers can plan for the future and feel more supported in making decisions Better resolution of carers’ bereavement Reduction in admissions from care homes to hospital Slide37
The Last Months
“The surprise question”GSF & LCP give guidance re difficult decisions – hydration, nutrition; pain control & communicationGSF Prognostic indicator guidance Barthel score: activities of daily living <3
No consistent meaningful verbal communication
Significant weight loss (>10% body weight in 6m)
Pressure sores
Recurrent UTI / aspiration pneumoniaSlide38
Can we tell?
Trajectory for some cancers is predictable & shortFor dementia – longer, erratic time course (so cannot apply LCP rigidly)*G Evans – ‘Living Well & Dying Well in Dementia’ Symposium 2010Slide39
Palliative Care Indicator Guidance*
1. Does the patient have moderately severe or severe dementia?2. Does the patient also
have
a. Severe distress (mental or physical) which is not easily amenable to treatment?
b. Severe physical frailty which is not easily amenable to treatment?
c. Another condition (eg. co-morbid cancer) which merits palliative care services in its own right?
*National Council for Palliative Care
The Power of Partnership: Palliative Care in Dementia,
Dec 2009Slide40
Anticipatory Planning
Person with dementia and relatives Advance Directive/Living Will Lasting Power of Attorney for Health & Welfare Advance Care Plan
GP and Senior Care Home staff
Allow a natural death form
GSF Palliative care register
Preferred Priorities of Care Form
(not just place of care)
-
preferences / wishes are discussed & documented in advance; minimizes inappropriate admissions/ interventions *NHS End of Life Care ProgrammeSlide41
Contingency Plans
Active management of pain and distressCardiopulmonary resuscitationCancer chemotherapyComplex surgical proceduresHospital admission for injuries such as fracturesHospital admission for stroke
Hospital admission for chest or other severe infections
Swallowing difficulties
Dehydration
Terminal careSlide42
The Greenwich Care Home Illness Plan (GCHIP)
Examples from the GCHIP:Use of Acute hospitalsWe do/ do not recommend that hospital admission may be appropriate for injuries such as fractures
We
do/ do not recommend
that hospital admission may be appropriate for illness such as chest infections
Terminal care
When dying is imminent and the patient is distressed
we would expect
that medication (e.g. antibiotics) will be given to alleviate the distress that may occur during death
Patient has/ lacks capacity for this decision
Patient aware
Next of kin/ advocate aware
GP initials Date Slide43
Common symptoms in the terminal phase
PainNausea & vomitingBreathlessnessDistress/ restlessness/ agitationRespiratory secretions (‘death rattle’)*S Bell - Peterborough Palliative Care in Dementia GroupSlide44
Diagnosing dying
Profound weaknessDrowsy or reduced cognitionDiminished intake of food/fluidsDifficulty swallowing medication
Abnormal breathing patterns
Reduced peripheral perfusion with skin colour and temperature changesSlide45
General considerations
Review of all medication and other interventions:Can any drugs be stopped?Do routine obs need to continue?Can important drugs be given via an alternative route or changed to ones that can? e.g. syringe driver for SC drugs, PR NSAIDsIs enteral feeding/ fluids continuing to offer benefit or can they be stopped?Slide46
Nursing care
Quality nursing care is the basis of terminal care managementTry and involve the familyAttention to detailAnticipate and prevent problemsCareful positioningSkin carePressure area careMouth careBowel & bladder care
Eye careSlide47
Pain
Physical, psychological, spiritual distressCannot assume that a non-communicative / semi-conscious patient will not perceive pain~65% non-cancer patients will have painSubstantially undertreatedAssessment to elucidate underlying cause, reverse where possible & treat where notSlide48
Pain
Assessment Tools (PAINAD and DisDAT) to identify pain & monitor outcome of intervention in people with severe dementiaIn terminal phase, oral route can be lostFollow the WHO analgesic ladder & titrate carefullyDo not withhold strong analgesics if neededDo not remove patch - continue to change as previously; give additional analgesia via CSCIOpioid naive likely to need very small doses
Suppositories (Paracetamol, Diclofenac)
Sublingual (Fentanyl, alfentanil)
Parenteral (Morphine, Diamorphine, Oxycodone)
Transdermal (Fentanyl & Buprenorphine)Slide49
Distress/ restlessness/ agitation
Behaviour may be due to one of many causesCan lead to false positives on pain assessment scalesElucidate and target management at this cause Non-drug treatmentEnvironmental controlPresence, touch & reassuranceSpiritual supportDrug treatment
Consider drug withdrawal eg nicotine, alcohol
Benzodiazepines eg midazolam
Anti-psychotics eg haloperidol, levomepromazineSlide50
CQC Regulations
People who use services will have their needs met because they:Are involved in the assessment / planning & able to make choices and decisions about their preferred options, particularly pain managementAnd their families have information relating to death and dying
Are able to have those people who are important to them, with them at the end of their life
Can have a dignified death, because staff are respectful of their needs for privacy, dignity and comfort
Have a care plan which records their wishes with regards to how their body and possessions are handled after their death and staff respect their values and beliefs
Can have assessments by specialist palliative care services / other specialists
There are arrangements to minimise unnecessary disruption to the care, treatment, support and accommodation Slide51
‘How people die remains in the memory of those who live on.’
Dame Cicely Saunders - Founder of Modern Hospice Movement “Slowly, I learn about the importance of powerlessness.
I experience it in my own life and I live with it in my work.
The secret is not to be afraid of it – not to run away.
The dying know that we are not God,
All they ask is that we do not desert them.”
Cassidy S. Sharing the Darkness; the Spirituality of Caring.Slide52
How can collective procurement help?
Tracey Allford, Operations Manager, LOROS.Slide53
LOROS Hospice
Member since mid-2009Local registered Charity providing care and support in Leicestershire & Rutland
A specialist centre providing skilled nursing and medical focused on patient and relatives’ needs
31 in-patient Hospice and Day Centre with outreach facilities in the community Slide54
Key Facts 2010/11
Running Costs £7million p/a
No of employees
290
No of
volunteers 850
No of LOROS shops
21
No of individuals benefiting
from
LOROS services
2500
paSlide55
Why did LOROS join?
To save money = more money for patient and family needsTo work with similar independent health care providers to benefit from joint purchasing Slide56
What did we do?
Stationery – Office depotEnergy – 20 Charity shopsLinen – HospiceCateringKitchen EquipmentSlide57
Savings?
StationerySignificant savings on office consumables
Up to 50% savings achieved on furniture
Energy
20 Charity shops reviewed and one shops £2000 pa saved on electricity (40%)
Linen
New sheets, pillow cases and quilts purchased – saving of 30%
Catering
Eggs, Cooked meats – savings around 8%
Kitchen Equipment
Hostess Trolley and Dishwasher (£400) within IHP
MembersSlide58
Improving the quality of dementia services:
Jackie Crowther, Researcher, Academic Palliative and Supportive Care Studies Group (APSCSG). Slide59
Dementia:
what care do patients and carers need in the last year of life? Jackie Crowther PhD StudentProfessor Mari Lloyd-Williams Academic Palliative and Supportive Care Studies Group (APSCSG)University of Liverpool
Academic Palliative and Supportive
Care Studies GroupSlide60
Three year PhD project
Funded by St. Luke’s Hospice Cheshire
Qualitative methodology
Narrative = data collection method
Ethical approval to interview up to 40 bereaved carers
PROGRESS TO DATE:
N=38 bereaved informal carers
Female N=29 Male N=9
Age range of participants =19-86yrs
37 interviews, 1 written narrative
Various socio-economic backgrounds
Siblings and spouse
Deaths occurred mainly in 24 hr care environments
Deaths facilitated within family home to date N=4
Project Outline
Academic Palliative and Supportive
Care Studies GroupSlide61
Aims and Objectives
Communicate with carers of people with dementia
Inclusion
not exclusion
Carers = experts
Need to provide care people “want” and not care we
think we think they “need”
Support development and implementation of guidelines/
directives
Ongoing and continued research needed to facilitate
thisSlide62
Preliminary Analysis
Died in hospital environments N= 21
Died in care homes N=13
Died at home N=4
Interview recordings re-visited on several occasions
Transcripts read and re-read on several occasions
Initial coding: 15-30 per transcript
Searched for similarities across all
Academic Palliative and Supportive
Care Studies GroupSlide63
Commonalities/tentative categories
Knowledge
Intuition
+
ve
and –
ve
care
Information
Spirituality
Faith
Death talk
Moving on
Coping strategies
Kindness
Guilt
Carers as experts
Practicalities
Control
Trust
Anger
Deceit
“Being” with
Communication
Cultural issues
Language issues
Abandonment
Occupation/stimulation
Trauma
Release/relief
Life history
1
st
and 2
nd
death
Religion
Carer stress/burden
Physical health (both)
Finances
Academic palliative and Supportive
Care Studies GroupSlide64
Potential Themes Emerging
Communication:
ability for everyone to listen (more importantly to “hear” what is said). Vital to know life history of person e.g. loss of a child, war veteran, personal habits and preferences
Support for families:
at transitions of care e.g. decision to place relative in care home or admit to hospital, burden of guilt, lies and deceit
Academic Palliative and Supportive
Care Studies Group Slide65
Kindness and humanity:
appears to outweigh knowledge, examples of excellent care across all settings but also examples of very poor care even within family home, issues with co-ordination of care increasing stress on families, kindness of strangers
“Being with”:
support to “be with” the
pwd
at difficult times, emphasis is on “doing”, when the “doing” is “done” nobody is with the
pwd
, results in stress for families, isolation for
pwd
, carers find this difficult but can be supported with finding a way to connect
Academic Palliative and Supportive
Care Studies GroupSlide66
Knowledge of carers:
informal carers believe they have intimate and best knowledge of
pwd
, however this can be dismissed by formal carers
Knowledge of disease process:
knowing when to treat, when to admit to hospital appropriately, when to withdraw, lack of continuity and consistency across settings, uncertainty contributing to stress for carers
Language/cultural issues:
differing languages and cultural backgrounds of formal carers impacting upon care and informal carers
Academic palliative and Supportive
Care Studies GroupSlide67
THANK YOU !
Jackie
Crowther
crowther@liverpool.ac.uk
Tel: 01517948047
Academic Palliative and Supportive
Care Studies GroupSlide68
A joined up approach to dealing with dementia palliative care:
Morejoy Saineti, Dementia Palliative Voice Nurse, Housing 21.Slide69
Morejoy Saineti
Dementia Voice Nurse
Slide70Slide71
Dementia Voice Nurse
Palliative care for people with Dementia;
Employed By: Housing 21
Funded By: Kings Fund and Friends
Period: Two years
B
orough: London, WestminsterSlide72
The drivers of the post
End of life Care strategy
Dementia Care Strategy
Carers like Barbra PointonSlide73
Why Palliative care?
A home for life?
Preferred place of death?Slide74
The difference between dementia and any other condition during end of life stage
Capacity to make decision
Communication problems
Behavioural problem versus pain reaction or distress versus pain
Other people making decisions for you
Co-occurring conditions
Coordination of services
Effective advocacy services
Accessible care plans and regular caring services
Slide75
What Dementia Palliative care does
Affirms life and regards dying as a normal process
Neither hastens nor postpones death
Relief from pain and other distressing symptoms
Integrates psychological and spiritual aspects of care
Coordinates services
Multi professional support
Support system for the family
Slide76Slide77
DVN First year engagements
Planning
Networking
Raising awareness
Communication
Partnership working
Slide78
Source of Referrals
St John's Hospice 7
Housing 21 4
Social Services 4
CMHT 3
Pembridge Palliative Team (generic) 3
District Nurse 2
St Marys Hospital 2
Butterworth Centre (Continuing Care) 1
60 Penfold Street (Extra Care) 1
IMPS Team 1
St Charles Hospital 1
Total Referrals 29
Slide79
What Joint up working does
Reduces waiting time
non bureaucratic referral system
Standardises care plans and practice
Continuity of care
Holistic care
Fast and friendly
Sharing information and expertise
Seamlessness
Slide80
Examples of Joint working
Joint assessments; advanced care planning; team meetings; case discussions; referrals; key working; consultation work; training (bearing in mind Gold Standard frame work)
The person with dementia and family carer
District nurses
GPs
CMHT
Hospice Staff
Nursing home Staff
Admiral nurses
In service teams
IMPS team
Nursing home; Extra care home; e.t.c.
Slide81
Case Study
91 year old man living in a Dementia extra support unit for 5years
Vascular Dementia colorectal tumour
Social isolation
Return to Ireland
Care pathwaySlide82
People Involved
IMCA (independent mental capacity act advocate
Extra care housing staff
Community nurses
DVN, McMillan nurses
Care manager
In services care teamsSlide83
Continuing Care Action Plan
Palliation
A continuing care package
Community McMillan Nurses/ Hospice @ Home
Continence assessment.
Rapid response Community Nursing Service
Top up transfusions
Brisker bleeds
Infections
Carers’ awareness / trainingSlide84
Outcome
Discharged from hospital back to the Extra support care home
Unachievable wishes of visiting Ireland due to advanced illness
Died peacefully at home with support from professionals. Slide85
DVN Service Success:
improving quality of life, and quality of dying
improving availability of support, services and equipments
support to Housing 21 and staff from other organizations,
improving staffs’ skills.
Slide86
How do I access the service?
All it takes is a phone call
Morejoy
Saineti
is the Dementia Voice Nurse. She is available between 9.00am and 5.00 pm, Monday to Friday.
Telephone: 0207 641 7694
Mobile: 0759 5055544
Email:
Morejoy.Saineti@housing21.co.uk
Fax: 0207 641 1637
Address: Tresham Dementia Services, 27 Tresham Crescent, London, NW8 8TWSlide87
Questions?