Mass Care and Sheltering This presentation was created by Nusura Inc for the Orange County Sheriffs Division of Emergency Management Facilitator Introductions June Kailes Gary Gleason ID: 601531
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Planning for Individuals with Disabilities and other Access and Functional Needs:Mass Care and ShelteringSlide2
This presentation was created by Nusura, Inc. for the Orange County Sheriff’s Division of Emergency Management Slide3
Facilitator IntroductionsJune KailesGary GleasonSlide4
Participant IntroductionsNameTitle Agency/organizationRole during an emergency Slide5
Logistics SafetyElectronicsBreaksContact InfoSurvey feedbackSlide6
AgendaKey considerations and guiding principlesShelter and mass care planningShelter operationsTransition and recovery Slide7
Key ConsiderationsThe needs of those with disabilities and other AFN CANNOT wait to be identified and addressed once an emergency or disaster occurs. Slide8
Guiding PrinciplesUnder the Americans with Disabilities Act (ADA), children and adults with disabilities are entitled to equal opportunity to participate in programs, services, and activities in the most
integrated setting.Slide9
Guiding PrinciplesADA mandates equal opportunity to ProgramsServicesActivitiesShelters must be architecturally AND programmatically accessible Slide10
Guiding PrinciplesThe primary goal of sheltering and mass care is to help people stay safe, healthy, and independent. Slide11
What is a Mass Care Facility? Facilities include pre-identified: Shelters
Non-traditional sheltersMedical shelters
Evacuation centersDisaster assistance and resource centersMass feeding sitesPoint of Distribution Sites
(
PODS)
S
afe
refuge
sites
R
esettlement
processing
centers
D
econtamination
sitesSlide12
Shelter TypesMass CareServe the general populationMedicalProvide a heightened level of medical care for people who are medically fragile
House people who require the medical care that would usually be provided by medical professionals in a nursing home or hospital Slide13
Who Shelters WhereShelter people with disabilities and other access and functional needs in mass care shelters.Most people with disabilities and other access and functional needs are not medically fragileADA requires accommodation in most integrated setting possibleSlide14
Who Shelters WhereHow’s people in mass care shelters even if they’re not accompanied by their personal care aideIn most instances, people who normally get help with activities of daily living (eating, dressing, routine health care, personal hygiene, etc.) can be housed in a mass care shelter
Local governments and shelter operators may not make eligibility for mass care shelters dependent on a person’s ability to bring his or her own personal care
attendantConsider using trained volunteers to help with these tasks Slide15
Identifying Shelter & Mass Care SitesFederal and State laws require that children and adults with disabilities have equal opportunity to access emergency programs and services.
Without modifications, some shelters are not appropriate to support the integration of those with AFN.
With a few modifications and minimal expense, some spaces can easily be made accessible. Slide16
Evaluating a Shelter SiteShelters need accessible:EntrancesRoutes
to all services/activity areasRoutes within toilet rooms
Passenger drop off and pick up areasParkingSidewalks and walkwaysShelter entrances, hallways, and corridorsCheck in/information areasSlide17
Evaluating a Shelter Site, continuedSleeping areasRestrooms, showers, and toilet stalls, including portable toiletsPublic telephonesDrinking fountains
Eating areasMedical first aid areasRecreation areasSlide18
Selecting a Shelter SiteState codes and standards must, at a minimum, meet the Federal requirements, but can be more comprehensive.
The ADA and other Federal laws, including the Stafford Act, the Rehabilitation Act
, the Fair Housing Act, and the Architectural Barriers Act, provide affirmative obligations and prohibitions of discrimination on the basis of disability. No State or local government, or its contractors, may, by law, policy, or contract, provide services below those standards without violating Federal law. Slide19
Equipping and Supplying a Shelter Shelter and Mass Care sites should be prepared to provide or connect people to durable medical equipment, medication, and other resources to help people stay safe.Slide20
Support ServicesThe following are examples of types of services that should be available in a general population shelter:Power g
enerationHealth service providers
Communications providersFood service providersTransportation providersDurable medical equipment Consumable medical suppliesSlide21
Staffing the ShelterEmergency managers and shelter planners should integrate people with expertise regarding access and functional support needs into the staffing plan. Agencies in the stakeholder group are often a good
resource for providing shelter staff with appropriate
experience.Slide22
Assessment TeamsFAST Other assessment resources Slide23
Shelter IntakeAn individual request for an accommodation, based on disability or other AFN, should be provided even if not requested during the initial intake.Slide24
Dietary ConsiderationsPlans should also include a process for responding quickly to unanticipated dietary needs and
restrictions. Food preparation techniques
may need to be adjusted (e.g., food may need to be pureed) to meet resident needs.Slide25
Considerations for Service AnimalsUnder the ADA, a service animal is one animal that is individually trained to provide assistance to a person with a disability.
Must be allowed in and provided appropriate accommodation. Animals may help with a non-visible disability.Slide26
Considerations for Service Animals, continuedIf an animal is not immediately identifiable as a service animal, shelter staff may ask only two questions to determine if an animal is a service animal:
“Is this a service animal required because of a disability?”
“What work or tasks has the animal been trained to perform?” Slide27
Communication ConsiderationsThe ADA states that “a public entity shall take appropriate steps to ensure that communication with applicants,
participants, and members of the public with disabilities are as effective as communication with
others.”This applies to sheltering and mass care services. Slide28
Assistive TechnologyAssistive technology can help people with disabilities and access and functional needs communicateiPads
–apps can provide enlarged text , picture,
immediate access to interpreters and translationMagnifying Readers – Enlarges text for people with low visionEnhanced Listening Devices – improves the clarity of sound Live Video Interpreting – provides immediate access to sign language interpreters standing by at a remote location Captioned Phones
– provide real-time voice-to-text for people who can speak on the phone but cannot hear the caller on the other
end
Slide29
Quiet AreaThe stress that is created during and after an emergency or disaster is increased as a result of the noise and crowded conditions of a shelter.
Plans should include a strategy for providing a quiet area within each general population shelter. Quiet areas must
be accessible. Slide30
Other support services Mental Health CareMedical CareRecovery servicesVictims advocacy (if event was crime related)Transit and transportation
Day care Slide31
Key
Considerations For
Transition and RecoverySlide32
Transitioning Back to the CommunityIn order for children and adults who have access or functional needs to transition back to their community, it is important to provide them a reasonable amount of time and assistance to locate suitable
housing when they cannot return to their former homes. Slide33
Questions?Slide34
Discussion QuestionsAre there any situations where it is legal and appropriate to set up a separate AFN shelter? Some OC city plans call for them. Is there a difference between an official or sanctioned shelter site and an improvisational site? How does the law apply? Slide35
Discussion QuestionsOC is linguistically diverse. What are strategies for communicating when translators may not be available? How will people know about shelter sites in major events when power and traditional media are down?Slide36
Share your thoughts!Slide37
Thank You!Please complete the course feedback form before you leave