KELLEY DRYE WARREN - PDF document

1 KELLEY DRYE & WARREN A LIMITED LIABILIT
KELLEY DRYE & WARREN A LIMITED LIABILITY PARTNERSHIP WASHINGTON HARBOUR, SUITE 400 (202) 342-8400 NEW YORK, NY LOS ANGELES, CA CHICAGO, IL STAMFORD, CT BRUSSELS, BELGIUM AFFILIATE OFFICE MUMBAI, INDIA FACSIMILE (202) 342-8451 VUSO f/k/a Cable & Wireless Americas Operations, Inc. filed a 499-A notifying the Commission of its name change, which was delivered via FedEx on October 28, 2014. Marlene H. Dortch October 31, 2014 Page Two KELLEY DRYE & WARREN Types of Telecommunications Services Provided to the Affected Subscribers:VUSO currently provides private line, Internet access, and MPLS services in the U.S. to carrier and enterprise-level customers on a private-carriage basis. VUSI will provide the same services subscribers. Date of Transfer of the Subscribers to A

2 cquiring Carrier:transfer the affected s
cquiring Carrier:transfer the affected subscribers to VUSI on or around December 1, 2014. Attached to this letter are (a) VUSI’s certification of compliance with the requirements of the Commission governing transfers of subscribers, and (b) a copy of the notice sent to the affected subscribers, as required under the rules. The customer notices were mailed to the affected customers on October 31, 2014. Please contact the undersigned if you have any questions concerning this Respectfully submitted, John J. Heitmann Denise N. Smith ELLEY RYE LLP 3050 K Street, N.W., Suite 400 Washington, D.C. 20007 (202) 342-8400 Counsel for Vodafone US Inc. Attachments ATTACHMENT A ERTIFICATION OF OMPLIANCE ATTACHMENT B USTOMER OTICE N OTICE OF ASSIGNMENT AND TRANSFER OF CONTRACT Page 1 o

3 f 2 October 31 Re: Notice of Assignment
f 2 October 31 Re: Notice of Assignment of your Contract with Vodafone US Operations Inc. to Vodafone US Inc. Dear Valued Customer: As you may know, in April of this year Cable and Wireless Americas Operations, Inc. changed its name to Vodafone US Operations Inc. (“VUSO”) as part of an internal reorganization of Vodafone’s US-based companies. On or about December 1, 2014, we intend to complete this reorganization by merging VUSO into Vodafone US Inc. d/b/a Vodafone Americas (“VUSI”), a sister company to VUSO with the same management personnel and dedicated customer service. Bringing these two Vodafone affiliates together will significantly enhance our ability to provide the most robust telecom products and services to our global customers. Based on current plans, we anticipate that the m

4 erger of VUSO into VUSI will take place
erger of VUSO into VUSI will take place on December 1, 2014. In accordance with this reorganization, you are hereby notified that VUSI will assume responsibility for all services provided to you by VUSO, and this letter constitutes an assignment of any agreements between your company and VUSO effective on the closing date of the merger. We have also sent a notice to your accounting department to update any relevant billing information. Please rest assured that there will be no interruption to, or impact on, your current services and you will retain all service rates, features, and terms and conditions of your service. Notice of any future changes in rates, terms and conditions of service will be provided to you as required by your contract, terms of service or regulatory requirements. You

5 will not incur any charges for the tran
will not incur any charges for the transfer of services to VUSI and no action is required from you to continue your telecommunications and other services with Vodafone. If you have placed a “freeze” on your VUSO services to prevent unauthorized transfer to another carrier, it will automatically be lifted to implement the seamless transfer to VUSI. If this is the case, you will need to contact your local service provider to arrange a new freeze after the transfer. We truly value your business and hope to continue being your provider, but you do have the right to select a different provider for your services. If you do not wish to receive service from VUSI, you should select and contact an alternate provider directly to make arrangements to complete the transfer of your service to the alter

6 nate provider b before November 25, 2014
nate provider b before November 25, 2014 . If you choose to switch to an alternate provider for services, you may incur a fee for the transfer of services to that alternate provider. In addition, should you have a term commitment with VUSO, and you disconnect services or transfer to another provider before the end of that term, you will be liable for early termination charges. The transfer to VUSI will have no impact on your contract term or commitment. VUSI will honor your contract with VUSO for the full length of its term. On or after the effective date, any notice or other communication related to any agreements shall be sent to the following contact: N OTICE OF ASSIGNMENT AND TRANSFER OF CONTRACT Page 2 of 2 VODAFONE US INC.: Attn: Compliance and Contracts Manager Vodafone US Inc

7 . Street, Suite 1750 Denver, CO
. Street, Suite 1750 Denver, CO 80202 Should you have any questions, before or after the merger date, please contact me at 303-293-5847 sakal.heng@vodafone.com. You can also call 855-377-8360 to inquire about the merger or other matters relating to your services. Vodafone thanks you for giving us the opportunity to help your business succeed, and we look forward to serving you in the future. For D.C. Customers: The District of Columbia Public Service Commission may be contacted at 202-626-5100, or www.dcpsc.org. The District of Columbia Office of the People’s Counsel may be contacted at 202-727-3071 or www.opc-dc.gov. Sincerely, Vodafone US Operations Inc. Vodafone US Inc. By Sakal Heng Compliance and Contracts Manager General Counsel Vodafone Americas sakal.heng@vodafone.co