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2003 ecommerce store 2004 – 2006 2003 ecommerce store 2004 – 2006

2003 ecommerce store 2004 – 2006 - PowerPoint Presentation

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2003 ecommerce store 2004 – 2006 - PPT Presentation

ecommerce affiliate marketing 2007 present TopLine Media Group We are a digital agency based in Atlanta Georgia serving B2C and B2B companies in all industries verticals and niches Understanding the Digital Landscape to Produce a Better Online ROI ID: 759737

strategies digital ford tier digital strategies tier ford search couch what

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Presentation Transcript

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2003ecommerce store2004 – 2006ecommerce + affiliate marketing2007 – presentTopLine Media Group

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We are a digital agency based in Atlanta, Georgia,serving B2C and B2B companies in all industries, verticals, and niches

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Understanding the Digital Landscape to Produce a Better Online ROI

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Understanding the Digital Landscape to Produce a Better Online ROI

Today’s Digital Reality

What’s Important

Digital Services

Digital Strategies

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Today’s Digital Reality

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Multi-Device

Multi-Screen

Multi-Channel

(all channels available)

Omni-Channel

(all channels integrated)

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TV Commercial (on couch)

– Tier 1: Ford Manufacturer

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TV Commercial (on couch)

– Tier 1: Ford Manufacturer

Google Search on Tablet (on couch)

– Tier 2: Ford Dealers of N. GA

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TV Commercial (on couch)

– Tier 1: Ford Manufacturer

Google Search on Tablet (on couch)

– Tier 2: Ford Dealers of N. GA

Research on Desktop (at work)

– Aggregator/Listing Sites

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TV Commercial (on couch)

– Tier 1: Ford Manufacturer

Google Search on Tablet (on couch)

– Tier 2: Ford Dealers of N. GA

Research on Desktop (at work)

– Aggregator/Listing Sites

Mobile Search (at Braves game)

– Tier 3: Local Ford Dealer

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Do we attribute the sale to…

TV Commercial (on couch)

– Tier 1: Ford Manufacturer

?

Google Search on Tablet (on couch)

– Tier 2: Ford Dealers of N. GA

?

Research on Desktop (at work)

– Aggregator/Listing Sites

?

Mobile Search (at Braves game)

– Tier 3: Local Ford Dealer

?

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The Reality?

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Multi-Channel / Cross-Channel Attribution

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Multi-Channel / Cross-Channel Attribution

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So, How Do We Do That?

We focus on what’s important.

Because we live in a multi-screen, multi-device, multi- and omni-channel environment, here’s what’s important today…

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What’s Important (Big Picture)

Your Brand, Both Offline and Online

How Your Products, Services, and Customer Experience (CX) “Travel” Across Channels and Platforms

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What’s Important (On An Ongoing Basis…Daily/Weekly/Monthly)

Reach

Frequency

Message

Engagement

“How many consumers you reach; how many times you reach each one; how you message them, and how they engage with you.”

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Let’s take look at what methods or “digital services” you can employ to ensure that you are addressing “what’s important”…

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Digital Services

In order to achieve your online goals, it’s critical to have a clear understanding of what you can do online when it comes to marketing and advertising…

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Digital Services

…so here is how TopLine Media Group organizes our digital services:

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Digital Services

Paid Search

Retargeting

Paid Social

Programmatic

Search Engine Optimization (SEO)

Content Marketing

Website Design & Development

Web Analytics, Tracking & Reporting

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Digital Strategies

Lastly, let’s apply “digital services” to specific “digital strategies”…

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Digital Strategies

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Digital Strategies

Let’s talk about four specific strategies…

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Digital Strategies

2. Take an “All of the Above” Approach

1. Focus on User Experience (UX)

4. Optimize “What’s Important”

3. “Close The Loop”

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Digital Strategies

1. Focus on User Experience (UX)

Google Has Two Goals:

(a) Control The World/Increase

Shareholder Value

(b) Provide Google Web Users with an

Incredible User Experience

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Digital Strategies

1. Focus on User Experience (UX)

Mobile Friendly Website

Updated Frontend (design) and

Backend (coding)

Navigation

URL Naming Conventions

Internal and External Linking

Page Load Speed

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Digital Strategies

2. Take an “All of the Above” Approach

Utilize as Many Digital Services as Possible

Budget Driven

Create an Order of Priority

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Digital Strategies

(A) Maintain a Strong Social Voice

Updated and Optimized Profiles

Consistent Posting

(includes thought leadership and authority marketing)

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Digital Strategies

(B) Retarget Your Web Visitors

Brand

Behavioral

(ad formats: text, image, video)

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Digital Strategies

(C) Run SEO/Paid Search/Paid Social Campaigns

(D) Run Content Marketing Campaigns

(email, blogs, case studies, white papers, podcasts, videos)

(E) Run Programmatic/Display Advertising Campaigns

(ad formats: text, image, video)

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Digital Strategies

Just to recap the order of priority from 1. and 2. …

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Digital Strategies

User Experience (UX)

Social Media

Retargeting

SEO/Paid Search/Paid Social

Content Marketing

Programmatic

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Digital Strategies

All While Tracking Form Submits, Phone Calls, Product Purchases, File Downloads, List Signups, etc., which brings us to our third strategy…

User Experience (UX)

Social Media

Retargeting

SEO/Paid Search/Paid Social

Content Marketing

Programmatic

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Digital Strategies

3. “Close The Loop”

Form Submits, Phone Calls, etc.

Track Using Either Events or Goals

Keep It Simple (Success Page Goal)

Google Analytics Reporting on Source/Medium

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Digital Strategies

Which brings us to our fourth and last digital strategy…

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Digital Strategies

4. Constantly and Consistently Optimize “What’s Important”

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Digital Strategies

4. Constantly and Consistently Optimize “What’s Important”

Reach

Frequency

Message

Engagement

“How many consumers you reach; how many times you reach each one; how you message them, and how they engage with you.”

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Digital Strategies

At the end of the day, tracking, reporting, and optimizing leads to a greater level of accountability and, if done properly, will absolutely produce a higher ROI.

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Thank You!

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Brooks DonnerFounding PartnerTopLine Media Group404-617-9953brooks@toplinemediagroup.comwww.toplinemediagroup.comwww.linkedin.com/in/mbdonner