On Hold Marketing
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On Hold Marketing

Telephone hold time is valuable marketing time. Interesting scripts, professional voices & engaging music will impress callers and advertise your business.

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On Hold Marketing

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On Hold Marketing Telephone hold time is valuable marketing time. Interesting scripts, professional voices & engaging music will impress callers and advertise your business. On - Hold Marketing is a continuous loop of music and information callers hear while they are waiting on the hold line or are being transferred to an extension. People are generally receptive to hearing more about a company they’ve just called, so take adva ntage of this valuable marketing opportunity! It’s a chance to talk directly to your callers, by playing entertaining and informative

messages to them while they’re holding. Callers hear about your company while they wait on hold Turn on - hold time into marketing time! Let your caller know you appreciate their call and that you’ll be right with them to answer their question rather than putting them into voicemail. While they’re holding, let them know about your products, services, promotio ns or industry information. It’s a smart and cost effective business decision, whether you’re a small family business or a large corporation! Marketing on - hold creates a positive caller

experience. If the atmosphere is great, do you stay longer? Customers ju dge your company based on their contact experiences…in person AND on the phone! You’d never allow an awkward moment of silence in a business meeting – why treat your caller any differently? Let On - Hold Marketing help you create a pleasant greeting, an effi cient menu tree and professionally recorded messages to entertain them when you have to put them on hold. Sounding professional boosts sales No - one has time to waste time! Those first seconds (or several minutes) are critical to

your callers’ perception of y our company – and in business, perception is reality! It’s a fact – when callers are treated to a customized greeting while on hold, they’re more likely to feel reassured they’ve called a company that can meet their needs with an effective solution. A profe ssional on - hold system reduces costly hang - ups Give your callers something interesting to listen to and they’ll stay! Let them know their business is important. Feed their curiosity. They’ll hold much longer and be less frustrated.

Customized on - hold messag ing and music is proven to reduce hang - ups by two - thirds! Reinforce ad campaigns, cross - sell and up - sell with on - hold You’ve trained your staff to “cross - sell” and “up - sell” — why not let your hold line back them up? Market your products and services to exis ting customers at a fraction of the cost of other advertising media. On hold messages will increase callers’ requests for information about specific products or services mentioned while on hold! Contact us today; you could be on your

way to increased sales as early as tomorrow! Messages on hold are a target - marketing solution With an On - Hold Marketing program, your message — and only your message — plays directly to an audience already motivated to learn more about your company. When you market to your caller s, we make sure your scripts talk to them, the music reflects your business model and the information engages them so they’re still on the line when you pick it up. For more information please visit http://www.onhold.on.ca