Society of Government Meeting Professionals - PowerPoint Presentation

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Society of Government Meeting ProfessionalsOld Dominion Chapter

2013 Education ConferenceNavigating Shifting TidesSheraton Waterside HotelNorfolk, VirginiaMarch 7, 2013Slide2

Society of Government Meeting ProfessionalsOld Dominion Chapter2013 Education Conference

The Changing American Workforce – Is It More Than Multi-Generational?Photo of an older person and several young people in a discussion.Slide3

Society of Government Meeting Professionals

Old Dominion Chapter2013 Education ConferenceWhat we’re going to be talking about is how the American Workforce is always changing in this fast-paced world that is: Multi-generational Racially and ethnically diverse, and Knowledge/information drivenSlide4

Society of Government Meeting ProfessionalsOld Dominion Chapter2013 Education ConferenceLet’s get organized…

If you were born between:1922 and 1943* go to Group 11946 and 1964* go to Group 21965 and 1980 go to Group 31981 and 1995 go to Group 4* If you were born in ‘45 or ‘46 you can go in either group. Slide5

Society of Government Meeting ProfessionalsOld Dominion Chapter2013 Education ConferenceNow, in each group, count off by 4….1,2,3,4

All the “Ones” organize in groups not larger than 10. Twos, threes, fours, do likewise. Are we ready???Slide6

Society of Government Meeting ProfessionalsOld Dominion Chapter2013 Education Conference80%

Of what you need to know to be successful in your career is happening outside of your career fieldEdward Barlow, Jr.FuturistSt. Joseph, MichiganSlide7

Society of Government Meeting ProfessionalsOld Dominion Chapter2013 Education ConferenceIs it important for you, as a Government Meeting Professional, to know about our changing American Workforce?

Why?Slide8

Society of Government Meeting ProfessionalsOld Dominion Chapter2013 Education ConferenceTake a minute to write down 2 or 3 reasons why you think this is important to know about this.Take

3 minutes to share your reasons with those at your table.Now let’s share your table’s reasons with everyone for a few minutes.Slide9

Society of Government Meeting ProfessionalsOld Dominion Chapter2013 Education ConferenceGen-er-a-

tion:1. Group of contemporaries: all of the people who were born at approximately the same time, considered as a group, and especially when considered as having shared interests and attitudes.Slide10

Society of Government Meeting ProfessionalsOld Dominion Chapter2013 Education Conference2. Stage in descent: a single stage in the descent of a family or a group of people, animals, or plants, or the individual members of that stage

.3. Time taken to produce new generation: the period of time that it takes for people, animals, or plants to grow up and produce their own offspring, in humans held to be between 30 and 35 years.Slide11

Society of Government Meeting ProfessionalsOld Dominion Chapter2013 Education Conference

Generation NamesBirth YearsAges in 2011MillennialsBorn 1981 – 1995Ages 34 - 18Gen XBorn 1965 – 1980Ages 48 - 33Baby BoomersBorn 1946 – 1964 (’44-’45)Ages 67 - 49 (‘68-’69)Silent GenerationBorn 1922 – 1943Ages 91 - 70Slide12

Society of Government Meeting ProfessionalsOld Dominion Chapter2013 Education Conference

A NOTE OF CAUTION:There is very little agreement on when the various generations actually begin and not everyone agrees on what to call these cohorts. Thus you may have heard different definitions or terms in the past. Slide13

Society of Government Meeting ProfessionalsOld Dominion Chapter2013 Education ConferencePhotos of Baby Boomers

Photo of a group of teensSlide14

Society of Government Meeting ProfessionalsOld Dominion Chapter2013 Education Conference

Silent GenerationBorn 1922-1943 (prior to 1946). Also known as the “The Veterans,” Rosie the Riveters; TraditionalistsMarkers: WWII, the Great Depression, Korean War, FDR’s New Deal, Racial segregation; Advent of television, telephone, mass production of automobiles, kitchen appliances, phonographsCultural Transmission: Extended families, local social groups (e.g., faith communities, fraternal organizations, PTAs, neighborhoods) Core Values: Respect for authority, loyalty, hard work, sacrifice for the common good; “Live to work versus work to live” Slide15

Society of Government Meeting ProfessionalsOld Dominion Chapter2013 Education ConferenceBaby Boomers

Born between 1946-1964 (1943-1960) Markers: Post WWII economic growth and prosperity; Civil rights movements: Black Civil Rights, Women’s Liberation, Chicano Farm Workers Movement; U.S. Space program, Cold War, Vietnam War; Birth control pill; Stonewall Riots Cultural Transmission: More likely in nuclear families; strongly influenced by television and peer group Core Values: Grew up with sense that security was taken care of – left room for exploration and protest; place high value on youth, personal gratification, health, material wealth; Generally optimistic, value hope and peace, and believe their generation changed the world Slide16

Society of Government Meeting ProfessionalsOld Dominion Chapter2013 Education ConferenceGeneration X

Born between 1965-1980 (1960-1980) Markers: Vietnam, Watergate, first post Civil Rights Act of 1964 generation, advent of MTV, latchkey experiences, higher rates of divorce (40%); Americans with Disabilities Act (1991) Cultural Transmission: Peer culture and mass media Core Values: Desire balance in their lives, diversity viewed as norm, motivated by money, self-reliant, value free time and having fun; “Work to live, not live to work”; assumed gender equality in the workplace; First generation to embrace the personal computer and Internet Slide17

Society of Government Meeting ProfessionalsOld Dominion Chapter2013 Education Conference Millennial Generation

Born between 1980-1995 (or 1981-1991) Also known as Generation Y, Nexters, Generation Next; Approx 30% of the current population - greater in number than Baby Boomers Markers: Technology/menu driven society; most racially/ethnically diverse (1 out of 3 is a person of color); 25% from single parent families; most educated generation – pressure to excel academically; No recollection of the Reagan era, do not remember the Cold War, have known only one Germany, world has always had computers, AIDS, answering machines, microwave ovens, VCRsSlide18

Society of Government Meeting ProfessionalsOld Dominion Chapter2013 Education ConferenceCultural Transmission: Access to global information via World-Wide Web; Loyalty to peers and family; Relationship with technology as social medium

Core Values: Most globally oriented generation; Combined work ethic of Baby Boomers with the can-do attitude of Silent Generation/Veterans and the technological savvy of Generation Xers. Interested in health, exercise, body adornment.Slide19

Society of Government Meeting ProfessionalsOld Dominion Chapter2013 Education ConferenceMulti-Generational Workforces are not new to our society or many other societies.Children have been seen as part of the labor pool for thousands of years.

Photo of children working in a paper factory in the early 1900s.Slide20

Society of Government Meeting ProfessionalsOld Dominion Chapter2013 Education ConferenceIt took the Great Depression to turn the tide against child labor when FDR signed the Fair Labor Standards Act in 1938.

Photo of children with signs protesting child labor.Slide21

Society of Government Meeting ProfessionalsOld Dominion Chapter2013 Education ConferenceSo why all the discussion about a “multi-generational workforce?”

Photo of multiple generations.Slide22

Society of Government Meeting ProfessionalsOld Dominion Chapter2013 Education ConferenceWhat the Millennial Generation Prefers in Their Meetings, Conventions and EventsA PCMA Education Foundation Grant Funded Research Paper

ByGerorge G. Fenich, Ph.D., Sheila Scott-Halsell, Ph.D., and Godwin-Charles Ogbeide, Ph.D.May 2012Slide23

Society of Government Meeting ProfessionalsOld Dominion Chapter2013 Education ConferenceWhat do Millennials want when it comes to meetings, conventions and events?

Education with entertainment “edutainment”Engaging eventsActivities when they will personally benefitMeetings/conferences where there is structureSimple/short meetings and service projectsSlide24

Society of Government Meeting ProfessionalsOld Dominion Chapter2013 Education ConferenceThey will participate in meetings and conventions when they will provide career and networking, and job opportunities.The will participate when there are interesting and enjoyable educational programs, enjoyable social events, and fun social events, rewards and incentives and scholarships/financial support.Slide25

Society of Government Meeting ProfessionalsOld Dominion Chapter2013 Education ConferenceMillennials want to see technology used in meetings, conventions, and eventsThey want to see the Internet integrated into their meetings and events

They want visual effects in presentationsSlide26

Society of Government Meeting ProfessionalsOld Dominion Chapter2013 Education ConferenceThey want:Wi-fi availabilityI

nteractive games incorporated in presentations, and To see technology used for team buildingSlide27

Society of Government Meeting ProfessionalsOld Dominion Chapter2013 Education ConferenceWhen asked what channels of communication they preferred… “Survey said:”Face-to-face communication, followed by

Email and texting (Linkedin was least preferred)Slide28

Society of Government Meeting ProfessionalsOld Dominion Chapter2013 Education ConferenceMillennials see themselves as:Respectful of authorityInternet proficient

Visual learnersMulti-taskersSlide29

Society of Government Meeting ProfessionalsOld Dominion Chapter2013 Education ConferenceWhat else draws them to meetings, events, and conventions?Professional

development opportunities in their meetings/conventionsSafe and secure environments, and Venues with many activitiesSlide30

Society of Government Meeting ProfessionalsOld Dominion Chapter2013 Education ConferenceObservations:Research shows that many Millennials have short attention spans and therefore a desire for short, concise meetings

Since they enjoy multi-tasking, technology in educational programming can provide the audio-visual experiences that will hold their interestSlide31

Society of Government Meeting ProfessionalsOld Dominion Chapter2013 Education ConferenceThey want professional development opportunities in their meetings/conventionsMillennials are also referred to at the “Entitlement Generation;”

“What’s in it for me?”They want to personally benefit either financially, professionally, or socially.Slide32

Society of Government Meeting ProfessionalsOld Dominion Chapter2013 Education ConferenceHave you heard anything so far that is new to you?Have you heard anything that has caused you to think differently about this topic?

Is there a nugget that you will take away from this that will help you when you think about organizing and planning for your next meeting?Share with those at your tableShare with the group?Slide33

Society of Government Meeting ProfessionalsOld Dominion Chapter2013 Education Conference

Changing DemographicsThe United States is experiencing a changing profile that is changing everything from our elections to how companies market their goods and services.Will these changes impact the SGMP and the way you do business?Photo of people of various ethnic and racial groups.Slide34

Society of Government Meeting ProfessionalsOld Dominion Chapter2013 Education ConferenceU. S. 2010 Population 305,745,538

White/Non-Hispanic……...........................63.4%Hispanic or Latino………………………………….16.7%Black or African American………………………13.1%Asian……………………………………………………….5.0%Persons Reporting two or more races………2.3%American Indian and Alaska Native………….1.2% Native Hawaiian/Other Pacific Islander…….0.2%Slide35

Society of Government Meeting ProfessionalsOld Dominion Chapter2013 Education ConferenceVirginia 2010 Population 8,001,024

White/Non-Hispanic……..........................64.5%Black or African American…………………….19.8%Hispanic or Latino…………………………………..8.2%Asian………………………………………………………5.8%Persons Reporting two or more races……..2.5%American Indian and Alaska Native…………0.5% Native Hawaiian/Other Pacific Islander……0.1%Slide36

Society of Government Meeting ProfessionalsOld Dominion Chapter2013 Education ConferenceCalifornia 2010 Population 37,253,956

White/Non-Hispanic……...........................39.7%Hispanic or Latino………………………………….38.1%Asian……………………………………………………..13.6%Black or African American………………………..6.6%Persons Reporting two or more races………3.6%American Indian and Alaska Native…………1..7% Native Hawaiian/Other Pacific Islander…….0.5%Slide37

Society of Government Meeting ProfessionalsOld Dominion Chapter2013 Education ConferenceGroup

WhiteBlackHispanicAsian2/More AM IndHawaiian U.S.63.413.116.7 5.0 2.3 1.2 0.2VA64.519.8 8.2 5.8 2.5 0.5 0.1CA39.7 6.638.1

13.6

3.6

1.7

0.5Slide38

Society of Government Meeting ProfessionalsOld Dominion Chapter2013 Education Conference

Can you think of one or two implications these demographics will have on your SGMP business?Share it with those at your tableHave your reporter share your findingsSlide39

Society of Government Meeting ProfessionalsOld Dominion Chapter2013 Education ConferenceHave you heard anything so far that is new to you?Have you heard anything that has caused you to think differently about this topic?

Is there a nugget that you will take away from this that will help you when you think about organizing and planning for your next meeting?Share with those at your tableShare with the group?Slide40

Society of Government Meeting ProfessionalsOld Dominion Chapter2013 Education Conference

Knowledge World…Information and knowledge are changing at an unprecedented pacePhoto of the human mind.Slide41

Society of Government Meeting ProfessionalsOld Dominion Chapter2013 Education Conference“Knowledge differs from all other means of production in that it cannot be inherited or bequeathed. It has to be acquired anew by every individual, and everyone starts out with the same total ignorance.”

Photo of the cover of Peter F. Drucker’s book, Managing in the Next Society. Slide42

Society of Government Meeting ProfessionalsOld Dominion Chapter2013 Education Conference“What is different this time is the need for the continuing education of already well-trained and highly knowledgeable adults. School traditionally stopped when work began. In the knowledge society it never stops.”

Photo of the cover of Peter F. Drucker’s book, Managing in the Next Society.Slide43

Society of Government Meeting ProfessionalsOld Dominion Chapter2013 Education Conference“Conversely knowledge rapidly becomes obsolete, and knowledge workers regularly have to go back to school. Continuing education of already highly educated adults will therefore become a big growth area in the Next Society.”

Photo of the cover of Peter F. Drucker’s book, Managing in the Next Society.Slide44

Society of Government Meeting ProfessionalsOld Dominion Chapter2013 Education Conference “But most of it will be delivered in nontraditional ways, ranging from weekend seminars to on-line training programs, and in any number of places, from a traditional university to the student’s home.”

Peter F. DruckerPhoto of a conference workshop.Slide45

Society of Government Meeting ProfessionalsOld Dominion Chapter2013 Education Conference “

The core problem is that our education and training systems were built for another era, an era in which most workers needed only a rudimentary education. It is not possible to get where we have to go by patching that system. There is not enough money available at any level of our intergovernmental system to fix this problem by spending more on the system we have. We can get where we must go only by changing the system itself.” (Source: Touch Choices Tough Times, The Report of the new Commission on the Skills of the American Workforce, 2007)Slide46

Society of Government Meeting ProfessionalsOld Dominion Chapter2013 Education ConferenceThe emphasis on a college education and B.A. degree goal has not been working

Most jobs will require post-secondary education and training, but not a B.A. degreeChart showing “America’s Leaky Education Pipeline” taken from Touch Choices Tough Times, The Report of the new Commission on the Skills of the American Workforce, 2007 Slide47

Society of Government Meeting ProfessionalsOld Dominion Chapter2013 Education ConferenceWhen President Clinton took the Oath of Office in January of 1993 there were

55 Web sites on the World Wide WebWhen President Bush took the Oath of Office eight years later, there were 25 million Web sites.When President Obama took the Oath on January 20, 2009, there were estimated to be about 110 million Web sites on W3 At the end of 2012, there were about 664 million Web sitesSlide48

Society of Government Meeting ProfessionalsOld Dominion Chapter2013 Education Conference

For questions or further information contact:Charles J. Kehoe, ACSW, CCEJuvenile and Adult Corrections ConsultantP.O. Box 1265Midlothian, VA 23113Email: charlesjkehoe@msn.comWeb Sitewww.charlesjkehoe.comSlide49

Society of Government Meeting ProfessionalsOld Dominion Chapter2013 Education ConferenceReferencesUniversity of Iowa School of Social Work – National Resource Center for Family Centered Practice “Committed to Excellence Through Supervision,” USDHHS Grant # 90CT0111 © Copyright 2009 The University of Iowa. Supervision of Intergenerational Dynamics

Workshop“What the Millennial Generation Prefers in Their Meetings, Conventions and Events,” A PCMA Education Foundation Grant Funded Research Paper By Gerorge G. Fenich, Ph.D., Sheila Scott-Halsell, Ph.D., and Godwin-Charles Ogbeide, Ph.D., May 2012U. S. Census Bureau Web siteManaging in the Next Society, Peter Drucker