Follow AHSMedia on Twitter June 4 201 5 Albertans dialled into Health Linkx201Fs change of number More than 60 per cent of callers used 811 just three days after its launch CALGARY x2013 T ID: 254965
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News Release Follow AHS_Media on Twitter June 4 , 201 5 Albertans dialled into Health Link‟s change of number More than 60 per cent of callers used 811 CALGARY – Three out of every five callers to Health Link yesterday used the service‟s new 811 telephone number, w hich was introduced Monday. More than 2,300 Albertans phoned Alberta Health Services‟ (AHS‟) health information and advice line yesterday; of those, 61 per cent dial l ed 811. Other callers previous 10 - digit phone numbers, which will conti nue to connect callers to Health Link for the time being. “We‟re pleased so many Albertans have responded positively to our move to a simple, easy - to - remember number for Health Link,” says Lara Osterreicher, D irector of O perations “Our thr ee - day statistics are beyond w hat we were expecting after just a few days. The statistics affirm that moving to a provincewide 811 number was the right decision and something Albertans would wholeheartedly welcome .” The percentage of Albertans who called 811 ch Health Lin k has steadily increased: 41 per cent used the new number Monday, when it was launched, and 59 per cent used it Tuesday . Osterreicher says many callers have taken time to praise the change. “ One caller commented , „Love the new number !‟ we answered her call,” Osterreicher says. “ She said 811 is so simple to remember. She was jus t thrilled.” Based on data from Saskatchewan‟s transition to 811, AHS expects to have close to 90 per cent ear. For more information, visit www.MyHealth.Alberta.ca/811 . Alberta Health Services is the provincial health authority responsible for planning and delivering health supports and services for more than four million adults and children living in Alberta. Its mission is to provide a patient - focused, quality health system that is accessible and sustainable for all Albertans . - 30 - For media inquiries, contact: Tara Grindle Alberta Health Services 403 - 38 8 - 6533 403 - 894 - 6655