Overview on Human Resources for Health in Jordan AlBalqa Applied University Faculty of Medicine April 2018 Presenter Dr Raghad Hadidi HRH Governance Component Lead HRH2030 OUTLINE Introduction ID: 736889
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Human Resources for Health in 2030 (HRH2030)
Overview on Human Resources for Health in Jordan Al-Balqa Applied University / Faculty of Medicine April, 2018
Presenter:
Dr. Raghad Hadidi
HRH Governance Component Lead
HRH2030Slide2
OUTLINE
Introduction
HRH Challenges
Country Response to HRH Challenges
Human Resources for Health 2030 (HRH2030) National HRH Strategy in Jordan (NHRHS)National HRH Observatory (NHRHO) Annual HRH Report, 2016
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Introduction
Jordan is a middle income country with limited natural resources, and thus human resources development has been made as one of the most valuable assets and strategic
pillars of the country.
The healthcare system in Jordan is evolving and has to continuously respond to the:
Changing demographic, epidemiologic and risk profile of the population; The rising expectations of a more educated population; The fast growing private health sector; The rapid changes taking place in medical technology; The desire among the government to expand services and achieve universal health coverage (UHC) and sustainable developmental goals (SDGs).Accordingly, Jordan has been remarkably investing in HRH as a key element for scaling up health interventions to achieve global, regional and national goals.
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Building Blocks of the Health System (WHO)
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A simple message: Health workers save lives!
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HRH Challenges
Governance, policy and partnership
HRH management
Absence of a national HRH strategy
Inadequate generation of evidence-based HRH decisions
Deficient endorsed national job descriptions
Absence of a national board to license/relicense healthcare fields (
LaRocco
, 2015)
Lack of nursing and midwifery up to date database (Jordan Nursing Council, 2016)
Lack of collaboration with other healthcare fields (Jordan Nursing Council, 2016)
Adoption of the Civil Service Bureau performance appraisal system represents a change from current practices
Pressure, particularly in the governorates, to hire more staff at the MOH because of the high unemployment rate in remote/underserved areas
Lack of awareness and skills on the part of top management team and other managerial levels of the critical linkages between MOH strategic/operational planning and human resources planning
Difficulty in attracting and retaining qualified health personnel
Overemphasis on tenure and credentials over performance
Weak performance management (unclear criteria, lack of transparency) system to inform career path and succession planningWeak linkages between the current performance appraisal system and incentivesRisk that employees will focus on behaviors that are rewarded and neglect other work-related behaviorsHigh stress and low job satisfaction (Hamaideh & Ammouri, 2011; Mrayyan, 2007; Nawafleh, 2014) in remote/underserved areas (Nawafleh, 2014)Workplace violence
Policy mapping and analysis identified key HRH challenges through document review and key informant interviewsCountry Response to Health Workforce challenges in Jordan
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HRH education, production and development
HRH planning
Interdependence of CPD with other HR policies (e.g., employee selection, career path planning, succession planning, and job analysis and description)
Lack of requisite skills on the technical aspects of training and development for those who work at training and development directorate
Lack of national CPD system linked with re-licensing
Lack of funding for human resources development
Weak capacity building and continuing education initiatives (Jordan Nursing Council, 2016)
Educational lags in areas related to advanced healthcare skills such as newborn resuscitation and holistic nursing care (
Kassab
,
Alnuaimi
, Mohammad,
Creedy
, &
Hamadneh
, 2016;
Shoqirat, 2015)Educational programs do not meet national, regional and international health needs and technological advancements
Clinical training lags in quality and periodFragmented research and lack of research integration into clinical practice (Jordan Nursing Council, 2016)Lack of internship opportunities Limited provision of holistic careLimited supply of specialties in the labor market as they take considerable time to developSkill-mix, gender, and facility maldistribution of human resources across the countryWeak linkages between the human resources planning system on one hand and the performance management, reward, incentive, training, and development systems Shortage of midwivesHigh turnoverWeak effective HRH information system especially that of the private sector HRH Challenges
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Main HRH Challenges
Absence of a national HRH
strategy
.
Centralized HRH decisions in the public sector.Brain drain of HRH.Variation of HRH wages and incentives between private and public sectors.In equitable distribution of health workforce among geographical areas, gender imbalance, skill mix and shortage of them in remote areas.Inefficient contribution of the HHC in the national education policy.Absence of continuous professional development system (CPD).Weak HRH information system.
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Country Response to HRH Challenges
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Main Strategic plans, initiatives and projects emphasizing HRH issues
National:
National
Agenda
and its EDP Jordan 2025 and its EDP (2016-2019)Governmental Action PlanA National Strategy for Human Resource Development (2016-2025)National Health Strategy (2016-2020)Health Sector Reform (2018-2022)Health sector strategies: MOH, RMS, UHsDonors: WHO, USAID HRH2030 Jordan Activity National Strategy for Nursing and Midwifery: A Road Map to 2025
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Regional:
Framework of Action for Health Workforce Development in the Eastern Mediterranean Region (2017-2030)Frame work for action in strengthening Nursing and Midwifery in the Eastern Mediterranean Region (2015- 2025)Regional HRH Observatory
Global:
Global strategic directions for strengthening nursing and midwifery (2016–2020)
HRH2030 Program SDGs, UHC
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Main Strategic plans, initiatives and projects emphasizing HRH issuesSlide12
Human Resources for Health in 2030 / Jordan
The USAID Human Resources for Health in 2030 program operating since
2016
to build the accessible, available, acceptable, and high-quality health workforce needed to improve health outcomes and advance universal health coverage. As HRH2030’s
first field-based activity, the Jordan project works to strengthen the health workforce for better health services. Objectives: 1. Improve human resources practices at the Ministry of Health. Strengthen human resources systems and staff capacity in order to efficiently and effectively motivate, retain, and distribute the workforce. 2. Improve health workforce competency. Train emerging health leaders and supervisors and support a national system for continuing professional development for health professionals. 3. Strengthen National Human Resources for Health Governance. Improve national HRH policies and strategic plans and improve HRH data for decision-making.
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HRH2030 Results Framework
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National HRH Strategy in Jordan
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National HRH Strategy – Vision and Mission
Vision
To have adequate, competent, and responsive health workforce to maximize the performance of the health system in Jordan towards UHC and SDGs.
Mission
To strengthen all functions of HRH (governance, policy, partnership, management, education, production, development, and planning) for better health services.
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Methodology
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One to One interviews
Priority Setting Policy Dialogue
Frontline Health Worker at Governorate Level
17
National workshopSlide18
Particularity of the NHRHS
Informed by evidence (local, regional and international) Followed an engaging process though out its development
Linked the SDGs and UHC
Linked to previous and ongoing strategies and plans (like the health sector reform strategy, the MOH strategy)
Pragmatic aspect of implementationWill be monitored and evaluated on regular basis
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Strategic Pillars
3
4
1
2
National HRH Strategy Framework
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Strategic Pillar 1: Strengthen
governance structure, policies, and partnerships to strengthen HRH regulation, management, and monitoring
1.1. Ensure alignment of
existing laws/policies/ legislation
to current needs and demands of community and providers 1.2. Scale up HR component in healthcare accreditation systems to include standards on education, occupational health and safety, work-life balance, clinical governance, shared decision making, privileging and credentialing and violence prevention1.3. Develop or update legislated national scope of practice for physicians, registered nurses, midwives, pharmacists, dentists, and allied healthcare professionals that are aligned with required competencies 1.4. Develop and implement interventions and policies to expand the scope of practice for areas where supply of healthcare professionals is low (as remote/underserved areas and primary healthcare centers)1.5. Establish policies to motivate and retain HR to work in remote/underserved areas 1.6. Conduct mandatory examination for licensure of clinical healthcare professionals1.7. Strengthen partnerships in HRH among stakeholders 1.8. Revise Civil Service by-law to align with HRH needs
1.9. Develop and implement policies to address
education and working abroad
to align with the national needsSlide21
Strategic Pillar 2: Establish workforce
planning based on current and emerging health service and community needs
2.1 Update human resources
registries
to integrate up to date data sources and ensure timely access to data for evidence-informed decisions2.2 Ensure mechanisms to collect, report, analyze, and use reliable workforce data to inform HRH decision making2.3 Identify priority needs of the community and burden of disease by leveraging existing national surveys to forecast the human resources needs.2.4 Predict the human resources needs for the next five years at both the national and sub-national (governorate) levels based on priority HR needs and implement strategies to respond to these needs2.5 Attract and orient youth career choices to health programs and specialties with HRH shortage 2.6 Reinforce gender balance in health institutions and within health professions2.7 Mobilize and secure adequate funding to improve the production, employment, and capacity building for all health professionals
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Strategic Pillar 3: Enhance the
competencies of the human resources for health based on current and emerging health service needs
3.1. Revise and unify current health profession
educational strategies and tools
based on the set of required profession competencies 3.2. Establish inter-profession education in universities and institutions 3.3. Develop re-licensure by-law and establish continuing professional development (CPD) system for health professionals3.4. Scale up bridging programs in health education 3.5. Establish selection criteria for target admission of students before acceptance into health profession education
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Strategic Pillar 4:
Manage HRH with a purpose to attract, deploy, retain, and motivate health workforce in both public and private sectors and especially in remote/underserved areas
4.1 Improve
work environment
for health workers4.2 Strengthen clinical governance through mentorship, clinical supervision, and preceptorship of healthcare workers 4.3 Establish shared governance (shared decision making and accountability) in hospitals and primary healthcare centers 4.4 Enhance job-person fit in all healthcare institutions and governmental positions 4.5 Conduct performance evaluation based on competencies in a manner that reflects actual performance of HR and link to credentialing and privileging in institutions4.6 Provide financial and non-financial incentives to healthcare professionals based on performance evaluation4.7 Promote women in health leadership4.8 Develop and implement succession planning in the public sector4.9 Provide
training
to HR departments and health managers on HR related topics
4.10 Ensure
equitable distribution
of health workforce throughout the country
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Wrap Up
Vision: To have adequate, competent, and responsive health workforce to maximize the performance of the health system in Jordan towards UHC and SDGs.
Mission:
To strengthen all functions of HRH (governance, policy, partnership, management, education, production, development, and planning) for better health services.
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National HRH Observatory
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Establishment of the NHRHO
Emphasis on HRH issues
Global initiatives to manage the acute HRH shortage
Need for HRH data & information for planning
Call for establishing regional & National observatoriesLatin America/Brazil: 1999
Africa:
2005
EMRO:
2006
Jordan:
2008
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- It is a
cooperative initiative among relevant stakeholders aimed at producing HRH information and knowledge.-
On-going
HRH system analysis via electronic updating and reporting
- 24/7 Sleepless eye on HRH dynamics- The main purpose is to monitor trends in patterns of the health workforce distribution to provide reliable and instant data and information needed for evidence-based decision-making and policy development.
What and Why is the NHRHO
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Objectives of
NHRHO
Establishing
a national resource
with reliable and up-to-date information pertaining to major dynamics of the health workforce in Jordan. Establishing a national platform for effective and coherent coordination among stakeholders for policy dialogue. Promoting and using evidence based planning and decision making process regarding HRH issues.Installing monitoring and evaluation system to track progress overtime according to HRH related baseline and benchmark indicators.Strengthening the
national capacities
to produce well qualified and skilled health workforce staff.
Sharing best
lessons and experiences
with regional and global HRH observatories.
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Jordan Headways on the NHRHO
Strong
commitment
to HRH evidence generation
(National Agenda, NHS): 2008Institutional ownership (Hosting at the HHC, Appointment of focal point): 2008 Allocation of resources (Seed funds from WHO, biennium & fundraising GHWA):2008Poll survey: 2008National stakeholders’ meeting: June, 2008National platform for coordination: 2008
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Jordan Headways on the NHRHO
Develop observatory
web site
: 2009
www.hhc.gov.joComprehensive mapping of HRH(HRH Country profile):2010Producing Annual HRH reports: 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016Sharing experiences at national, regional and international levels.
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Jordan Headways on the NHRHO
Producing HRH
materials
(brochures, posters and policy briefs):
“HRH Jordan's Coordination and Facilitation Policy”:2012 “Retention of MOH Physicians in remote areas of Jordan”:2013Conducting a survey on: "Distribution of private sector physicians in Amman Governorate”: 2013Conducting a survey on: "Distribution of private sector dentists in Amman Governorate”: 2016Conducting an assessment to the NHRHO with the support of HRH2030, 2017
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NHRHO Publications
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Annual HRH Report, 2016
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1. Aim and Design
Aim of the report To serve as
a tool
for providing a comprehensive picture of the
health workforce situation in Jordan at both the national and sub-national levels in a comparable way to help monitoring HRH stock and trends, and so identify in-equitable geographical distribution of the health workforce in Jordan if any.Design of the studyA cross-sectional point prevalence type of data collection method is adopted.
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2.
Study population
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3. Study Variables
Study Variables
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4. Data Sources
Components of Health Sector
International &
NGOs
Private
Public
MoH
ا
RMS
UH
Private Hospitals
ا
Private Clinics
Private
Centers
UNRWA
KUKC
NDC
NGOs Clinic
s
Institutions & Councils HHCJNCHPCJFDA
Joint Procurement JMC37Slide38
5.Study tools
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6. Methodology of data collection
Central level (reports)
Peripheral level (field)
NHRHO secretariat/HHC
Data
Focal point
Public sector FP
Private sector FP
Head of Employee Affaires Department
Head of Health Profession &
Institutions Licensing
Health Directorates
(14)
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7. Data entry, cleaning, analysis & report writing & dissemination
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Key findings of the HRH Annual Report, 2016
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Distribution of health workforce in the public sector by category, 2016
Cadre
MOH
Prince Hamzeh
RMS
JUH
KAUH
FDA
JPD
NCDE
JNC
JMC
HHC
Total
Physicians
4697
3391822
78554450
370138233
Dentists 7996
460412200
0001
1329Pharmacists 708
40280
2938
96
15160001222
Registered nurses 5053
34838104887644
1244
0010496 Midwives
1469 0304816
000000
179742Slide43
Health workforce in the Private Sector, 2016
Cadre
Private
hospital & clinics
UNRWA
King Hussein Foundation
JAFPP
KHCC
Total
Physicians
5336
103
11
26
3645840
Dentists 5435
30005
5470 Pharmacists 13917 2
0060
13979 Registered nurses 5045
461224564
5691 Midwives
315
342
00
351 43Slide44
Distribution of National Health Workforce by category in Jordan, 2016
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Distribution of National Health workforce by Sector, 2016
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Ratio of physicians per 10000 population by governorate, 2016
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Ratio of dentists per 10000 population by governorate, 2016
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Ratio of Pharmacists per 10000 population by governorate, 2016
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Ratio of Registered Nurses per 10000 population by governorate, 2016
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Ratio of Midwives per 10000 population by governorate, 2016
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Graduates and Enrollees from Dentistry Faculties by gender, 2016
Graduates:
450
Enrollees : 2802
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Recommendations
Improved HRH
data production and utilization
for decision making
Improve health workforce distribution all over the kingdomEnsure adequate health workforce production to respond to growing population needs
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Thank you!
شكرا!
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