Brad McCabe Product Manager Microsoft Corporation SESSION CODE WCL309 Required Slide Windows Optimized Desktop Client server security and management flexibility Client Infrastructure Server ID: 434238
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Slide1
Keeping Windows Running Efficiently with the Diagnostics and Recovery Toolset
Brad McCabeProduct ManagerMicrosoft Corporation
SESSION CODE: WCL309
Required SlideSlide2
Windows Optimized Desktop
Client, server, security, and management flexibility
Client
Infrastructure
Server
Infrastructure
Management
Infrastructure
Active directory – Group policy
– Networking – Server-based client virtualization
Deployment – Application management – PC monitoring
– IT Process & Compliance – Security managementSlide3
What the Desktop Optimization Pack provides
Microsoft Desktop Optimization Pack
What you need to know
1
Deliver end-to-end solutions
2
3
Provide immediate ROI
Lower Desktop TCO
Regular updates
Faster upgrade cycle, separate from Windows
®
Minimal deployment effort
Run out of the box
Integrate with existing management solutions
>95% of MDOP customers are (very) satisfied
*1
$70-$80
net
cost savings per PC per year using MDOP
*2
*1, Microsoft MDOP customer study. Base: Current MDOP customer n=108, non-MDOP customer n=367
*2, MDOP ROI Analysis by WiproSlide4
Current Enterprise Issues
Need to protect corporate and employee data
Reactive planning for desktop system failures
There can be significant costs from not having an effective diagnostics and recovery plan in placeSlide5
Business Value of Managing
For System Failure Issues
Value: Enterprises could have measurable ROI if currently spending for support tools or when considering business disruption when client machines are inaccessible e.g. time to reimage PCs and data lost as a result of same.
ROI: $5-10 per PC
Source: MDOP ROI Analysis by WiproSlide6
Microsoft
Diagnostics & Recovery Toolset
Powerful tools to accelerate desktop repair
“This toolset enables us to restore clients instantly without rebuilding
t
hem - saving up to six hours per instance.”
Accelerate TCO savings by minimizing recovery time
Recover instead of reloading Windows
Make PCs safer to use
Recover unbootable PC
Access deleted files, manipulate services, reset passwords, & more
Detect and remove malware while the PC is offline
What it Does
Benefits
David Smith
Technical Support Center
UMC Health SystemSlide7
Microsoft Diagnostics & Recovery Toolset
Customer Scenarios
Customer scenario
Customer wants to donate PCs to charity and needs to make sure data is wiped off hard disks
Customer has malware on system and real-time scanning doesn’t work.
Customer needs to troubleshoot and repair unbootable PCs
Customer uses Bitlocker encryption and needs access to encrypted drive on unbootable PC
Customer needs to reset local passwords on Servers
Customer needs to troubleshoot and repair Servers in datacenter
Customer needs to locate a file that was deleted from the hard drive
Customer needs access to file on unbootable /
unrepairable
PC
Microsoft solution
DaRT
Disk
Wipe
toolDaRT Standalone System Sweeper
DaRT Crash A
nalyzer and DaRT tools
DaRT toolsDaRT LocksmithDaRT Crash Analyzer and DaRT toolsDaRT File RestoreDaRT File ExplorerSlide8
Customer Comments
Case Study – Ultrasonic Precisions Inc.
Quickly repair and restore data from unbootable or locked-out systems
Protect corporate data for 2,400 employees in 14 locations
The Challenge
Help desk costs decrease by 27%
End-user downtime expected to be significantly reduced by at least 50% - 60% and productivity improvements to be realized in the next six months
Anticipate IT budget to be extremely reduced in the future and simplified administration
The Results
“We needed such a product, there were a lot of issues with file crashes and ineffective reporting, we anticipate significant future cost and productivity benefits for the IT department and end users from the Microsoft Diagnostics and Recovery Toolset.”
Steven Fishman
CIO, Ultrasonic Precisions Inc
Source: IDC White Paper Sponsored by Microsoft, Improving Desktop Management with Microsoft Desktop Optimization Pack, Doc #207542, July 2007Slide9
Microsoft Diagnostics & Recovery Toolset
Integrated into existing WinRE tools
DaRT will run on top of Windows Recovery Environment (WinRE)
WinRE provides Bitlocker unlock, Memory Diagnostic, Complete PC Restore, and System Boot File Repair
DaRT tools and WinRE tools can run side by side to help recover systemSlide10
Microsoft Diagnostics & Recovery Toolset
Powerful tools to accelerate desktop repair
Boot unstable or unbootable systems so you can:
Use Wizards to diagnose and
repair issues
Reset local account passwords
including Administrator
Safely recover deleted files
Edit the Windows registry, manage drivers/services
Access unbootable machines via the network
And MoreSlide11
Standalone System Sweeper is an offline malware removal tool that provides comprehensive on-demand antivirus and antispyware scanning capability that is especially effective against malware that utilizes rootkits* to avoid detection.
Standalone System Sweeper will also work with Windows XP and Windows Vista
* Rootkits are programs which can be used to subvert control of an Operating System from its legitimate users by concealing currently running programs/processes, critical system files, or other important information from the Operating System.
Improved Security
FeaturesSlide12
Improved Security Features
IT Pro installs DaRT 6.5 on Windows 7 Machine
ERD Commander is launched
Create custom bootable CD (ISO)
Boot from this CD an infected Windows XP, Windows Vista, Windows 7 Machine
Standalone System Sweeper UI is displayed.
Quick/custom/full scan can be performed
Clean up infected machine and take action on files in different severity categories
Delete, quarantine, ignore, ask user
Add latest AV/AS definitionsSlide13
DaRT in Action
DEMOSlide14
Resources
Required Slide
www.microsoft.com/teched
Sessions On-Demand & Community
Microsoft Certification & Training Resources
Resources for IT Professionals
Resources for Developers
www.microsoft.com/learning
http://microsoft.com/technet
http://microsoft.com/msdn
LearningSlide15
Complete an evaluation on
CommNet
and
enter to win!
Required SlideSlide16
©
2010 Microsoft
Corporation. All rights reserved. Microsoft, Windows, Windows Vista and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries.
The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation.
MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.Slide17
Required Slide