To Family Engagement Team Up for Your Child Melton Hill Media LLC Wendy Lowe Besmann MHM Team Up for Families Project Road Map Series Unit 3 February 21 2014 Whos in the room and why Road Map is a trademark of Melton Hill Media This material may not be reproduced with express permis ID: 557338
Download Presentation The PPT/PDF document "ROAD MAP" is the property of its rightful owner. Permission is granted to download and print the materials on this web site for personal, non-commercial use only, and to display it on your personal computer provided you do not modify the materials and that you retain all copyright notices contained in the materials. By downloading content from our website, you accept the terms of this agreement.
Slide1
ROAD MAP To Family Engagement
Team Up for Your Child
Melton Hill Media LLC
Wendy Lowe Besmann, MHM Team Up for Families Project
Road Map Series Unit 3
February 21, 2014Slide2
Who’s in the room, and why?
Road Map is a trademark of Melton Hill Media. This material may not be reproduced with express permission from the publisher. Contact wendy@meltonhillmedia.comSlide3
Today’s Goal: Explore these questions
What do I want to happen?
What strengths, barriers or opportunities could affect this outcome?What strategies might work?
What are my top priorities for action?
Road Map is a trademark of Melton Hill Media. This material may not be reproduced with express permission from the publisher.
Contact wendy@meltonhillmedia.comSlide4
Talk Story: Where are we connected? Why does that matter?
Road Map is a trademark of Melton Hill Media. This material may not be reproduced with express permission from the publisher.
Contact wendy@meltonhillmedia.comSlide5
How do families cope with difficult situations?
Road Map is a trademark of Melton Hill Media. This material may not be reproduced with express permission from the publisher.
Contact wendy@meltonhillmedia.comSlide6
For better or worse, family (bio and non-)
Provides the most CONSISTENT source of support and influence. Can NEVER be replaced as a long-term support by an agency or institution.
Agree or disagree?
Road Map is a trademark of Melton Hill Media. This material may not be reproduced with express permission from the publisher. Contact wendy@meltonhillmedia.comSlide7
What’s at stake?
1 in 5 children with health challenges.
Estimated 75 % among those in child welfare. Most serious disorders are heritable, share genetic links (e.g. bipolar and autism). Bottom Line for child-serving staff and agencies???
Road Map is a trademark of Melton Hill Media. This material may not be reproduced with express permission from the publisher.
Contact wendy@meltonhillmedia.comSlide8
Name Your Table Family!
Road Map is a trademark of Melton Hill Media. This material may not be reproduced with express permission from the publisher.
Contact wendy@meltonhillmedia.comSlide9
PASS RIGHT, PASS LEFT
Road Map is a trademark of Melton Hill Media. This material may not be reproduced with express permission from the publisher.
Contact wendy@meltonhillmedia.comSlide10
What’s Your Job?
In 3-5 points, sum up your main job responsibilities as they apply to interactions with families.
Road Map is a trademark of Melton Hill Media. This material may not be reproduced with express permission from the publisher. Contact wendy@meltonhillmedia.comSlide11
Destination: The New Normal
Finding the New Normal ….means mobilizing the strength and support a family needs to overcome long-term challenges without getting overwhelmed.
Road Map “Five Routes” Family Unit
Road Map is a trademark of Melton Hill Media. This material may not be reproduced with express permission from the publisher. Contact wendy@meltonhillmedia.comSlide12
Finding the New Normal
…Can mean learning to work with a team of professionals and systems that may not see
“
The Big Picture”
of a child’s strengths and needs.
I only see your child during a 15-minute medication management visit. Pretty limited view from here!
Road Map “Five Routes” Family Unit
Road Map is a trademark of Melton Hill Media. This material may not be reproduced with express permission from the publisher. Contact wendy@meltonhillmedia.comSlide13
Sharing the Big Picture
I know a lot about
THIS SYSTEM
and how it can help your child.
But I’M the one who sees THE BIG PICTURE--what happens everyday–what other providers are doing—and what I want for my child’s future.
Sharing The Big Picture with providers is a family’s most important role!
Road Map “Five Routes” Family Unit
Road Map is a trademark of Melton Hill Media. This material may not be reproduced with express permission from the publisher. Contact wendy@meltonhillmedia.comSlide14
…Can be the eyes and ears
you need.…See the child in a variety of environments and time periods.….
Have a perspective that is critical to providing adequate services.
Family members (biological and non-)….
Road Map is a trademark of Melton Hill Media. This material may not be reproduced with express permission from the publisher. Contact wendy@meltonhillmedia.comSlide15
Family Engagement “Model Shift”
FROM
Deficit-based
Family passivity or non-participation
Agency “in charge” of creating change.
TO
Strength-based
Active Partnership,
Family and agency “in charge” of creating change.
Road Map is a trademark of Melton Hill Media. This material may not be reproduced with express permission from the publisher. Contact wendy@meltonhillmedia.comSlide16
Understanding Your Role is Key to Engaging with the Family
You are:
A source of support, information, system expertise, boundaries, and modeling.
You are not:The expert on that youth or family.
The family decision-maker.The one who will “save” that youth or family.
Road Map is a trademark of Melton Hill Media. This material may not be reproduced with express permission from the publisher. Contact wendy@meltonhillmedia.comSlide17
Sometimes you have to help a parent value his or her role in the system.
Starts when YOU value that contribution and show respect.Continues when that person learns basic self-navigation skills. Reinforced by peer support.
Successful when family can function and meet the needs of its members.
Road Map is a trademark of Melton Hill Media. This material may not be reproduced with express permission from the publisher. Contact wendy@meltonhillmedia.comSlide18
Five Routes to Better Services
Keep good records—but use shortcuts.
Learn key words that open doors.Tell a clear “symptom story.”
Ask questions effectively.
Help all professionals who serve your child stay informed about treatment progress and life changes.
Road Map “Five Routes” Family Unit
Road Map is a trademark of Melton Hill Media. This material may not be reproduced with express permission from the publisher. Contact wendy@meltonhillmedia.comSlide19
Keep Good Records—but use shortcuts
.
I keep paperwork organized and available for appointments, meetings, and phone calls.
At the end of the year, stick me on the shelf—I’m a convenient annual record of treatment!
Road Map “Five Routes” Family Unit
Road Map is a trademark of Melton Hill Media. This material may not be reproduced with express permission from the publisher. Contact wendy@meltonhillmedia.comSlide20
Ask questions effectively.
Remember to ask about NEXT STEPS!
Ask questions that begin with: Who..What…When…Where…Why…Can you please explain?
Amazing But True: Busy providers pay more attention when you pull out a WRITTEN list!
Road Map “Five Routes” Family Unit
Road Map is a trademark of Melton Hill Media. This material may not be reproduced with express permission from the publisher. Contact wendy@meltonhillmedia.comSlide21
Tell a Clear Symptom Story
A
“Symptom Story” is a list of the top 1-5 things that concern you about your child’s health, behavior or development. It can help you and the provider decide where to focus first!
Road Map “Five Routes” Family Unit
Road Map is a trademark of Melton Hill Media. This material may not be reproduced with express permission from the publisher. Contact wendy@meltonhillmedia.comSlide22
Families are resourceful.
Families are the experts on their needs. Families learn from experience.
Agree or Disagree?
Road Map is a trademark of Melton Hill Media. This material may not be reproduced with express permission from the publisher. Contact wendy@meltonhillmedia.comSlide23
Barriers and challenges to navigating systems
Transportation Care of Other Children
Balancing Work Demands and Other Appointments Mental Health or Substance Abuse IssuesBlame and Shame (assumed, real, internal, or external).
Cultural Factors.Crisis Fatigue (remarkably similar to PTSD symptoms).
Road Map is a trademark of Melton Hill Media. This material may not be reproduced with express permission from the publisher. Contact wendy@meltonhillmedia.comSlide24
Impact of multi-stressor environments
Individual or group is affected over a period of time by one or more significant stressors.
Unrelenting stress is “normal.”Stress feels out of one’s control.
Multi-stressors can make people process information more slowly and make decisions with more difficulty.
Road Map is a trademark of Melton Hill Media. This material may not be reproduced with express permission from the publisher.
Contact wendy@meltonhillmedia.comSlide25
Professionals may think:
They don’t understand the limitations of my job.
That family is too broken to ever help this child.They don’t really want to try.They don’t know how to parent.
They don’t really care.They have a mental illness, too—that’s where the kid gets it.
Road Map is a trademark of Melton Hill Media. This material may not be reproduced with express permission from the publisher.
Contact wendy@meltonhillmedia.comSlide26
Parents may think:
They won’t listen to me.
Their minds are already made up.They think I’m a bad parent.
They blame me for my child’s behavior.They don’t understand what it’s like at home.
They don’t realize I have other kids in the house who need things.They don’t realize I’m overwhelmed.
Road Map is a trademark of Melton Hill Media. This material may not be reproduced with express permission from the publisher. Contact wendy@meltonhillmedia.comSlide27
Map It: How do families experience your office environment?
Road Map is a trademark of Melton Hill Media. This material may not be reproduced with express permission from the publisher. Contact wendy@meltonhillmedia.comSlide28
What do I need most from this system?What strengths and assets do I bring to the table?What challenges and barriers do I face?
What’s my role in this system? What are the basic things I need to know about how this system works?What strategies have worked for other families?
What did I learn from this experience that I might want to share with other families?
Breaking up a Big Problem into Tasks You Can Handle
This approach to problem-solving (continued on the next slide) is adapted from a draft peer support tool developed through a collaboration between PA SOC Partnership’s “Families for Families” online learning and support project and Melton Hill Media Team Up for Families project
.Slide29
Other Strategies for Direct Care Staff
Road Map is a trademark of Melton Hill Media. This material may not be reproduced with express permission from the publisher. Contact wendy@meltonhillmedia.comSlide30
Crossing the Bridge
Road Map is a trademark of Melton Hill Media. This material may not be reproduced with express permission from the publisher. Contact wendy@meltonhillmedia.comSlide31
Families are part of the solution – engaging them will lead to better outcomes for youth.
Contact Wendy Lowe Besmann at wendy@meltonhillmedia.com
, 865-803-2286
Learn more at http://teamupforyourchild.com