Code of Ethics for Administrative Professionals PowerPoint Presentation, PPT - DocSlides

Code of Ethics for Administrative Professionals

International Association of Administrative Professionals was founded in 1942 as the National Secretaries Association to provide a professional network and educational resources for secretarial staff.

The association's name was changed in 1998 to the International Association of Administrative Professionals to encompass the large number of varied administrative job titles and recognize the advancing role of administrative support staff in business and government.

IAAP

Integrity: Demonstrated by honesty, accountability and ethical behavior consistent with an abiding respect for the dignity and value of individuals.

Transparency:

Demonstrated through listening, understanding and responding to member and stakeholder feedback.Excellence: Demonstrated by quality resources that support growth and development of the individual and the profession.

Collaboration:

Demonstrated by an inclusive culture that appreciates the value of diverse perspectives, the power of common vision, and equality among peers.

IAAP Core values

Recognizing that a position of trust imposes ethical obligations upon all administrative professionals to act for benefit of employers, clients and the public, members of the IAAP established and promulgated four standards of professional conduct

Code of Ethics

1. The administrative professional shall act as a trusted agent in professional relations, implementing responsibilities in the most competent manner and exercising knowledge and skill to promote the interests of the immediate and corporate employer.

2. The administrative professional shall strive to maintain and enhance the dignity, status, competence, and standards of the profession and its practitioners.

3. The administrative professional shall insist that judgments concerning continued employment, compensation, and promotion be based upon professional knowledge, ability, experience, and performance.

4. The administrative professional must consider the promotion and preservation of the safety and welfare of the public to be the paramount duty.

Read the text Code of Ethics for Administrative Professionals

and

make a list of all unfamiliar words/phrasesReading exercise

To promulgate – proglasiti, donijeti, objaviti

Prima facie violation – očito kršenje

To embody – utjelovitiTo exceed – nadmašiti, premašitiTo impair – narušiti, ometati, oslabiti, umanjitiConfidentiality – povjerljivost, tajnost, diskrecija

Testimony – svjedočenje, iskaz na sudu

Compulsion – prinuda, prisilaDemeanor – držanje, vladanje, stav, nastupTo condone – odobravati, prihvatiti, prelaziti preko, tolerirati

Creed – vjera, uvjerenje, vjeroispovijest

Fringe benefits – dodatne beneficije (naknade)

Paramount – najvažniji, od temeljnog značenja

Factual evidence – činjenični dokazi

Vindication – osveta, osporavanje

Vocabulary

1. Who is the immediate employer, and who is the corporate employer?2. What is the duty of an administrative professional in cases of conflict of interest with the employer?

3. When can the administrative professional reveal confidential matters?

When will the administrative professional assume responsibilities?

Read Pt. 1 in the text and answer the following questions:

The administrative professional, when applying for or being listed for employment, shall not make exaggerated, misleading, or false claims concerning training or qualifications. When judging the qualifications of other persons, whether in providing references, assisting with assignments, or evaluating performances, the administrative professional shall strive to provide fair and objective appraisals and shall attempt to avoid any false, malicious, or indiscriminate injury to or criticism of the professional reputation or work of others.

Translate the following:

The administrative professional shall

strive to improve working conditions and to ensure equal employment opportunities within the profession and throughout the organization by which employed.

Discuss the meaning of “shall” in the following sentence:

An administrative professional’s personal ethical behavior may

often exceed the requirements of the Code, which do not demand less than the law, and often exceed those of the law.

Discuss the meaning of “may” in the following sentence:

Testimony in a court of law regarding confidential matters should

be given only under the immediate or corporate employer’s authorization, under legal compulsion, or to protect the public from harm.

Discuss the meaning of “should” in the following sentence:

When must the administrative professional resign or notify the proper

authorioties

?Find the

answer

in the

text

!

Obligation

„If

requested

by an employer to

engage

in or passively

condone

activities

which

are

contrary

to

the

public

safety

or

welfare

,

the

administrative

professional

shall

indicate

clearly to the employer possible harmful consequences and, if such activities continue, the administrative professional must either resign or notify the proper authorities.”

Modal verbs

Modal verbs express a variety of moods or attitudes of the speaker towards the meaning expressed by the main verb in a clause

Usage

All the auxiliary verbs except be, do

and

have are called modals. Unlike other auxiliary verbs modals only exist in their helping form; they cannot act alone as the main verb in a sentence.

Auxiliary verbs

Be, do, and have

differ from the other auxiliaries in that they can also serve as ordinary verbs in a given sentence.

Be, have and do

Can/couldMay/might

Will/would

MustShall/shouldOught toModal verbs

NeedDareUsed to

Marginal modals

Although modal auxiliaries are classified as verbs, they alone never function as complete verbs, except in response to a question:

Can you come later? Yes, I

can.

Modal verbs are always used with other verbs whose meaning they modify in some wayOne modal cannot be followed immediately by another in English

Modals and other verbs

Modals are not inflected, i.e. they do not have –s or –ed formsThere are no participles or infinitives for the modals

Therefore they are often called

defective verbs or anomalous verbs, i.e. not regular but deviating from the rule

Inflection

Indicates freedom to act which may be the result of ability, permission or the opportunities that circumstances provide

Ability

: I can speak French.Permission: You can go now.Possibility: He could be anywhere.General characteristic

: He can be difficult at times.

Can/could

Permission: You may enter now.

Possibility

or probability: That gun may be loaded.Uncertainty: How old may she be?Wishes and hopes

: May you both be happy!

May/might

Obligation: You must complete this by noon.

Necessity

: It must be done.Deduction (logical necessity): This must be a mistake.Advisability: You must see that movie.Certainty

: If you gamble, you must lose eventually.

Must not – prohibition

Must/have to

Obligation or duty

: I ought to/ should do this.

Logical necessity: He ought to be here by now.Advisability: Tea should be drunk while it is hot.

Putative

should: It is unthinkable that he should resign.

How should I know that?

Ought to/should

Decision or determination

(on the part of the speaker): You shall have it.

Intention: We shall let you know our decision.Legal shall

: Everyone shall be equal before the law.

Shall

Determination: I will have my own way.

Persistant

habit: I will leave that door open.Characteristic habit

: He will go all day without eating.

Promise: You will get your money back.An order: You will wait here till I return.

Willingness

: He will help you with that.

Predictability

: That will be the postman.

Will

Determination in the past: I would not be bullied.Persistant habit in the past

Characteristic habit in the past

Promise in the pastWould

Degrees of probability

Might

May

Could

Can

Should

Ought to

Would

Will

Must

Uncertain

Certain

1. Why is that man looking around like that? He _____________ be lost.

2. That woman _____________ be a doctor! She looks far too young.

3. John always fails the tests, even though he’s clever. He _____________ study

enough

.4. The food is really good at that restaurant. They _____________ have a great

chef

.

5. Who’s that at the door? It _____________ be Susie – she’ll still be at

work

now

.

6. This _____________ be John’s house. This house has a red door,

and

it

’s

number

24, just like he said.

Can’t or must?

1. Why is that man looking around like that? He

must

be lost.2. That woman can’t be a doctor! She looks far too young.3. John always fails the tests, even though he’s clever. He

can’t

study enough.4. The food is really good at that restaurant. They

must

have a great chef.

5. Who’s that at the door? It

can’t

be Susie – she’ll still be at work now.

6. This

must

be John’s house. This house has a red door, and it’s number 24,

just

like

he said.

Answer key

John is capable of typing

very fast.

I know how to answer this question now.I was never able to understand a word she said.

It is possible that

what you say is true.I

had a habit of hitting

the wrong key on the keyboard.

I

advise you to read

this book.

It

is obligatory for us to write

a report.

Is it advisable for us to wait

?

It is not compulsory for us to attend

.

You

are prohibited from smoking

here.

Replace the part of the sentences that have been spaced out with the appropriate modal and lexical verb:

John can type

very fast.

I can answer this question now.I could never understand a word she said.

What you say

may be true.I used to hit/would keep hitting

the wrong key on the keyboard.

You

should read

this book.

We

have to write

a report.

Should we wait

?

We don’t have to attend

.

You

must not smoke

here.

Answer key

It could

/

may/might rain later

.

Jane is always so

punctual

–

she

must

have

/

couldn

’t

have

missed

her

train

.

We

couldn

’t/

shouldn

’

t

/

needn

’

t

shipped

the order.I must/should/could arrive by 8. Discuss the difference in the meaning of the following examples:

Thank you for your attention!