T it l e Aria l 2 8 S - PowerPoint Presentation

Slide1

T

it

l

e

Aria

l

2

8

S

ubtitle Arial Narrow 18

Ser

vice System Design Briefing

14

M

arch 2017

Em

m

a

White

Director

General

Ka

t

rina

V

ernon Di

r

e

c

tor

S

ervice

S

tandards

and

Contra

c

t

i

ng

Roc

h

elle

Binks General

Manag

e

r

S

tra

t

egy

and

Reform

EIFSS and Out-of-home careprocurement

2

Purpose:

Provide

an

o

v

erv

i

ew

of

the

broad

serv

i

ce

spe

c

ifications

of

the

funded

serv

i

ces in

the

Earlier Intervention

and

Fa

m

ily

Support

Strategy

(EIFSS)

and

Pha

s

e

Th

r

ee

of

the

O

ut

of

Ho

m

e Care

Reform

Provide

details

of

the

upcom

i

ng

p

r

ocurement

p

r

oce

s

ses,

inc

l

uding

engageme

n

t

and

con

s

ultation

opportunities for

the

community serv

i

ce

sector

and

key stakeho

l

ders

Update

on

Pha

s

e

2

of

OO

HC

Reform

P

l

ea

s

e

refer

to

the

Department

’

s

w

eb

s

ite

for:

Calendar

of

engagement,

con

s

ultation

and

procurement

time

l

ines

Copy of

toda

y

’

s

Po

w

erPoint

presentation

Bu

i

lding

a

Better

Futu

r

e

–

O

ut

of

Ho

m

e

Care

Reform

in

Western

Au

s

tral

i

a

Building

Safe

and

St

r

ong

F

a

m

ilies

–

Earl

i

er Inte

r

vention

and

F

a

m

ily

Suppo

r

t

Strate

g

y

Questions

3

Why a new service system design?

4

Significant

chan

ges

are

requi

r

ed

in

the

cur

r

ent

service

system to

meet

the

nee

ds of

child

r

en

and

fa

m

ilies

in

the

W

este

r

n

Australian

community

Refo

r

ming

the

service

syste

m

,

w

hich

includes

Depa

r

tm

ent

provided

and

cont

r

acted

services,

aims

to:

reduce

the

num

ber

of

child

r

en

entering

care,

pa

r

ticula

r

ly

Aborigina

l

children;

o

provide

more

e

f

fective

and

cultu

r

ally

app

r

op

r

iate

care

to

Aborigina

l

children;

o

provide

better

life

outcomes

for all

children

in

ou

t

-of-ho

me

care;

and

develop

a mo

r

e

financially

sustainable

system

T

h

e

Depa

r

tm

ent

is

und

ergoing

significant

realign

m

ent

of

its

w

orkfo

r

ce

and

inte

r

nal

resou

r

ces

Growth - Children and youngpeople in the CEO’s care

5

Growth of family care

In

the

last 9 years, the number of children in family care has increased 105%, compared to an increase of 53% for children in foster care

6

OOHC Procurement: Phase 3

Phase

3 – Procurement of five service models addressing the needs of families, children and young people.Strategic focus on:preventing Aboriginal children coming into care.stabilising family care arrangements.supporting children leaving the CEO’s care, to access stable accommodation and training / education.

7

OOHC Procurement: Phase 3

Phase 3 consultation, design and development has now commenced with anticipated service start dates of July and October 2018.

8

Parent and Baby Support Service

9

A

im:

Su

p

p

o

rt

a

n

e

w

b

o

rn

chi

l

d

to

r

e

m

a

in

w

ith

their par

e

nt

/

s

w

h

e

r

e

there

is

eithe

r

:

Risk

the chi

l

d

ma

y

be p

l

a

c

ed i

n

to

the

car

e

of

the CEO,

or

The

chi

l

d

is

in

the

legal

car

e

of

the CEO

but

p

l

a

c

ed

w

i

th

the

par

e

nt

/

s

Broad

model

/

co

n

cepts:

T

his

is

an Abo

r

iginal specific

live

-

i

n

,

in

t

ensive

suppo

r

t

se

r

vice

Mo

t

her

and/or

f

a

t

her

can

be

accom

m

odated

w

i

t

h

baby

if

appropriate

De

l

ivered

in

t

he

Per

t

h

Me

t

ropol

i

t

an

area

Abor

i

g

i

nal

paren

t

s

aged

15

t

o

25

T

his

is

a res

t

ric

t

ed tend

e

r pro

c

ess to A

C

COs

and

i

s

consis

t

ent

w

i

t

h

t

he

D

epa

rtm

en

t

’s s

t

ra

t

eg

i

c

d

i

rec

t

ion as outl

i

ned in

t

he

Abor

i

g

i

nal

Serv

i

ces

and

Prac

t

ice

Frame

w

ork

2016- 2018

A

CCO

C

o

-

design

P

h

ase:

A

pr

i

l

–

May

2017

(

r

eg

i

st

e

r

your

expre

s

s

i

on

of

i

nte

r

est onl

i

ne)

Consul

t

at

i

on

w

i

th

CSO

’

s

, key

stakeholders

and ser

v

i

ce

users:

Ju

n

e

2017.

I

nd

i

cat

i

ve

Advert

i

s

i

ng Date:

November

2017

Family Care Support

Aim: Support, sustain and maintain family care arrangements for childrenand young people in the care of the CEOBroad Model/Concepts:Provide trauma-informed education and skill development services to carers and children:Practical parenting education and skill development (complex needs and trauma)In-home practical supportChild mental health education and skills developmentSafety and protective skillsFocus on supporting family carers to obtain and maintain stable housingPriority provided for Aboriginal family carersRegional and metropolitan service delivery

Co-Design and Engage: March – August 2017Indicative Advertising Date: February 2018

10

Family Care Connections

11

A

i

m

: I

d

enti

f

y

, sup

p

ort and su

s

tain fa

m

i

ly

c

a

r

e ne

t

w

orks for

A

bo

rig

i

nal chi

l

dren

and

y

o

u

ng

peo

p

le

in

care

B

r

oad

model

/

conc

e

pts:

Sear

c

h and

ident

i

fy

fam

i

lies

for

Aboriginal

children cur

r

ent

l

y

i

n

out

-

of

-

home

care

to:

ident

i

fy

a

suitab

l

e care

ar

r

angement

w

ith

fam

i

ly

care

r

s;

and/or

ident

i

fy

and

build

fam

i

ly

net

w

orks

for

the

child.

Faci

l

itate

and

c

oordinate

conne

c

tions

for

a

chi

l

d

i

n

care

to

th

e

ir

ident

i

fied

fami

l

y

and community

members,

includin

g;

conta

c

ting potent

i

al

fam

i

ly

members;

facilitating

meet

i

ngs

bet

w

een

child, fam

i

ly

and

community

member

s;

suppo

r

ting

th

e

d

eve

l

opment

o

f

r

elat

i

o

n

s

h

ips

bet

w

een

nat

u

r

a

l

suppo

r

t

n

e

t

w

o

r

ks

a

nd

the

child;

s

upporting fam

i

ly

and community

members

to

meet

the needs

of

the

child.

Co

-

design

and Enga

g

e:

March

–

A

u

g

ust

2017

In

d

icative

Advertising

Date:

Fe

b

ruary

2018

Group Living Transitional Support

12

A

i

m

:

Pr

o

v

i

d

e

a

c

com

m

o

d

at

i

on

and

s

u

pport

to

y

o

u

ng

peo

p

le

lea

v

i

n

g

care

and

pro

v

i

d

e

a

pat

h

w

ay

to

st

a

b

l

e com

m

u

n

ity

h

o

usi

n

g

B

r

oad

Mo

d

el/Co

n

c

e

pt

s

:

Prov

i

de

suppor

t

ed

acc

o

mm

o

d

a

tion

to

y

o

u

n

g

p

e

o

p

l

e

l

e

a

vi

ng

the

care

o

f

the C

E

O

(

ag

e

15

-

18

)

,

i

n

cl

u

di

n

g

y

o

un

g

p

e

op

l

e

e

xit

in

g

De

pa

r

t

m

en

tal

r

e

sid

e

nti

a

l care

Prov

i

de

pr

o

act

i

ve

tra

n

sition

s

u

p

p

o

rt

a

nd

a

p

at

h

w

a

y

to

stab

l

e

an

d

s

ust

a

in

a

b

l

e h

o

us

i

ng

for

y

o

u

ng

p

e

o

p

le

l

e

av

i

ng

car

e

,

b

e

y

o

n

d

su

p

p

o

rted

acc

o

mmo

d

ati

o

n

A stro

n

g

ou

tco

m

e foc

u

s

o

n c

a

re l

e

a

v

e

rs

ob

ta

in

ing

a

nd s

u

sta

in

ing sta

b

le

h

o

us

i

n

g

,

b

e

i

n

g

engage

d

i

n

trai

n

i

n

g,

furth

e

r

e

d

uc

a

tion

o

r em

p

l

o

y

me

n

t

Co

n

sult

and

Enga

g

e:

A

pril

2017

–

O

ct

o

ber

2017.

I

n

dica

t

ive

A

d

vertising

Da

t

e:

F

e

br

u

ary

2018

Transition to Adulthood Support

13

A

i

m

:

O

u

tr

e

ac

h

com

m

u

n

ity

ba

s

ed

sup

p

o

r

t

for

y

o

u

ng

p

eop

l

e

tr

a

nsition

i

n

g out

of

care

B

r

oad

Mo

d

el/Co

n

c

e

pt

s

:

Pro

a

ctive

co

m

mu

n

i

t

y

b

as

e

d

s

u

p

p

o

rt

for

y

ou

n

g

p

e

o

p

l

e

e

l

igible

for

l

e

av

i

ng

c

a

re serv

i

ces

Y

o

u

n

g

p

e

o

p

le

age

d

1

5

–

2

5

y

e

a

rs

Stro

n

g o

u

tc

o

me foc

u

s

o

n care leav

e

rs o

b

taini

n

g and sust

a

ining sta

b

l

e h

o

us

i

n

g

,

b

e

i

n

g

engage

d

i

n

trai

n

i

n

g,

furth

e

r e

d

uc

a

tion

o

r em

p

l

o

y

me

n

t

Consu

l

t

and

En

g

age:

A

pril

201

7

–

Octo

b

er

2017

I

n

d

i

c

a

tive

Adv

e

rtising

D

a

t

e

:

Februa

r

y

2018

Earlier Intervention and Family SupportStrategy

Key

Features

A

d

d

i

tio

n

al

$

2

1

mi

l

l

i

on

ov

e

r

fo

u

r

y

e

a

rs

AC

C

O

Proc

u

rem

e

nt

Strate

g

y

S

h

ar

e

d

o

u

tcom

e

s

frame

w

ork

D

i

strict

L

e

a

d

ers

h

ip

Gro

u

ps

FSNs in

metro corri

d

ors

Inte

n

sive

a

n

d S

e

co

n

d

a

ry

Fami

l

y S

u

p

p

ort

S

e

rvic

e

s

A

b

or

i

g

i

n

a

l

In-h

o

me

S

u

p

p

ort

S

e

rvice

At

R

i

sk

Y

o

u

th

S

e

rvic

e

s

EI

F

S

in

Kal

g

o

o

rl

i

e-B

o

u

l

d

e

r

,

K

u

n

u

n

u

rra

an

d

o

th

e

r ar

ea

s

S

e

rvic

e

s

to

be

pr

o

cur

e

d

from

t

he comm

u

n

i

ty

serv

i

ces s

e

ctor

Target group for the Earlier Interventionand Family Support Strategy

EIFSS Service Design

16

A

b

o

rig

i

nal

I

n

- Home

S

u

p

p

ort S

e

r

v

ice

I

n

tensi

v

e

and S

e

con

d

a

r

y

Family Su

p

p

o

rt

S

e

r

v

ic

e

s

A

t

Risk

Y

o

u

th S

e

r

v

ic

e

s

Family Su

p

p

o

rt N

e

t

w

orks

T

ar

g

et

e

d i

n

-h

o

me su

p

p

o

rt

for A

b

or

i

g

i

n

a

l

fami

l

i

e

s

w

ith

com

p

l

e

x n

e

e

d

s

to d

i

vert th

e

m

f

rom the

care s

y

ste

m

.

T

ar

g

et

e

d i

n

-h

o

me serv

i

ces

to

su

p

p

o

rt ch

i

l

d

ren

to

rem

a

in saf

e

ly

w

ith

p

a

re

n

ts, fami

l

y car

e

rs

or

b

e re

u

n

i

fied

to

th

e

ir

pa

r

en

ts’

c

a

r

e

.

C

a

se

ma

n

a

g

em

e

nt for

y

o

u

ng

p

e

o

p

le

w

ith

com

p

l

e

x n

e

e

d

s.

Al

i

g

n

ed

to

w

h

o

le

of fami

l

y res

p

o

n

se.

C

a

se

ma

n

a

g

em

e

nt a

n

d

co

o

rd

i

n

a

ting serv

i

ces

for fami

l

i

e

s

w

ith com

p

l

e

x

n

e

e

d

s,

w

ho

acc

e

ss m

u

lti

p

le s

e

rv

i

c

e

s, a

n

d

w

ho

are

most at risk.

Aim: Preventing children entering out of home care through the provision of case management and coordination of services for families who are hard to reach and accessing multiple service providersBroad Model/Concepts:High-risk families – identified and referred through District Leadership Group or CPFSCase management and co-ordination by CSO providerLeader Child Protection - CPFS child protection worker located on-siteData and information sharing between organisationsShared outcome measuresSeamless link between funded service and CPFS District Intensive Family Support teamsEnhancement$3.8 million per annum to align to metropolitan corridors:

Indicative Advertising Date: July 2017

17

Armadale/Cannington Mirrabooka/JoondalupConsult: March – May 2017

Fremantle/Rockingham Perth/Midland (new)

Family

S

up

p

ort

Networks

Aim: Provide intensive in-home support to Aboriginal families with complex needs to divert them from the care system.Broad Model/Concepts:Delivered by ACCO to support cultural competencePilot program to work intensively in the home with Aboriginal familiesService Model will be designed with Aboriginal communityIn-home, 'hands-on' practical parenting supportWhole of family focus.Sustainable housing focusFour pilot metropolitan services aligned with FSNFormal Evaluation of the modelRestricted Tender process for ACCO’s (can be in partnership with non-ACCO)Consult and engage: February – April 2017Indicative Advertising Date: July 2017

18

Aborig

i

nal

I

n

-home Support

Service

Intensive and Secondary FamilySupport Services

Aim: Provide educational and skill development services to parents and families to support children to remain safely in their home and/or to support the transition of children back home with their parents.Broad Model/Concepts:Coordinate and provide practical parenting education and skills development for parents and/or birth families, focusing on living skills, child mental health,education, safety and protective skillsFamilies will be referred by the DepartmentPriority to be provided to Aboriginal children and familiesProvide support for families to link to other community services or familynetworksWhere required, provide assistance to the carer to support reunification transition

Consult: April/May 2017Indicative Advertising Date: July 2017

19

Aim: Youth services are realigned to provide a case management focus to young people most at risk of entering out of home care or the youth justice system.Broad Model/Concepts:Services aligned to EIFS Strategy and Aboriginal Youth Services InvestmentReformsInclude case management of vulnerable young people with links to family support services to provide a holistic family focusHigh-risk families – identified through District Leadership GroupReferrals also from CPFS and CSOsEngage and Consult: March – July 2017Indicative Advertising Date: October 2017

20

At Risk

Y

outh services

Procurement Calendar

21

Next stages

22

E

n

g

a

g

e

me

n

t

a

n

d c

o

ns

u

ltati

o

n

w

orks

h

o

p

s

w

i

l

l

occ

u

r

w

ith

the

commu

n

ity serv

i

ces

sect

o

r a

n

d k

e

y stak

e

h

o

l

d

ers

to refi

n

e the

servic

e

s

sp

e

cific

a

tio

n

s

a

n

d d

e

ve

l

op

mo

d

e

l

s

of

serv

i

ce

d

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l

i

very

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he

e

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)

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