1 On Your Mark. Get Set. Start Planning! New

Transcript:1 On Your Mark. Get Set. Start Planning! New:
1 On Your Mark. Get Set. Start Planning! New Jersey State Library LibraryLinkNJ, the New Jersey Library Cooperative Spring, 2011 Review qualities of a sound plan Work on some of most common goals Implementation and follow-up Measuring success Mission and vision statements/core values Today we will… Compelling Messages? What are we doing? Why? For whom? Is it what they want/need? How well? Is it sustainable? What should we do in the future? Did you ask the tough questions? Organization and delegation Information gathering Information analysis Plan drafting, editing, approval Plan distribution/promotion Five Basic Phases State-of-the library overview Environmental scan of National and local trends Demographics Social, economic, political, and other issues Review of research Assemble the Plan 6 SWOT analysis of library’s performance Goals with prioritized strategies to achieve goals Timeline Measure of success Associated budget, staffing, and facilities issues and costs Assemble the Plan 7 Board and staff development Advocacy Funding diversification Facilities planning Technology planning Collection development Program development Plans may include strategies for… 8 Customer service Adult and children’s services Cultural diversity Outreach to underserved populations Partnerships and collaboration Branding, marketing and public relations Administration and management Organizational health Plans may include strategies for… 9 Core Values are what the library stands for and believes in. Vision is what the library would look like in the future at its best. Mission is the promise the library makes to the community regarding what it will do now and how in general terms it keeps the promise Core Values, Mission and Vision Pique interest/convey uniqueness Pithy/current/active voice/ Generate conversation Short/to the point/2-3 points Inspire, not dampen, enthusiasm Easy to read/say Memorable Focused on “Who is served what” Wins hearts and minds Effective Mission Statements From the business sector The mission of Southwest Airlines is dedication to the highest quality of customer service delivered with a sense of warm, friendliness, individual pride and company spirit. Sample Mission and Vision Statements Strategic planning is worthless—unless there is first a strategic vision. -John Naisbitt “A basic municipal service, Anytown Public Library provides current information, formal educational support, independent learning opportunities and life enrichment materials to a highly diverse public in a warm and welcoming atmosphere through a highly trained team of individuals committed to quality service. Case Study 1: Library Mission Statement “Anytown Public Library enriches lives with resources and opportunities for life long learning and enjoyment. Our expert staff is here